Great service
Everyone at Toyota was very helpful! We were there two separate weekends and our salesman was with us every chance he could and available by cell when
Everyone at Toyota was very helpful! We were there two separate weekends and our salesman was with us every chance he could and available by cell whenever we needed!
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by Ashleyhhhhh
May 18, 2015 -
Toyota of Des Moines responded
Thanks Ashleyhhhhh for taking time to share your experience here on DealerRater. We appreciate your business. Enjoy the new car!
GREAT EXPERIENCE
This is our third Camry Hybrid...... Rob Hutt was very professional and did a great job of making us feel comfortable.... We really appreciated his p
This is our third Camry Hybrid...... Rob Hutt was very professional and did a great job of making us feel comfortable.... We really appreciated his patience.....
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by chovick33
Apr 23, 2015 -
Toyota of Des Moines responded
Congrats on the 3rd Camry Hybrid, Chovick33. The Camry Hybrid has been recognized with many awards including as a SmartChoice winner for fuel and operating costs by IntelliChoice. Thank you for mentioning your experience and for the SO to Rob. We appreciate your business.
Great!
They are awesome. We are first time new car buyers and received great service, and no haggle. They also offered the best interest rate for us, 2.9%.
They are awesome. We are first time new car buyers and received great service, and no haggle. They also offered the best interest rate for us, 2.9%.
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by Charlsie
Mar 03, 2015 -
Toyota of Des Moines responded
Thank you Charlsie for the great comments. We're glad you enjoyed the new car buying experience.
Very Pleased
I was very pleased with Rob Hutt. He took his time going thru each car. We never felt rushed or pressured into buying. This is the 4th car we have b
I was very pleased with Rob Hutt. He took his time going thru each car. We never felt rushed or pressured into buying. This is the 4th car we have bought from Toyota. We have not been disappointed once. Loved the large selection. Definitely will be back in the future!
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by NokMeksay
Jan 12, 2015 -
Toyota of Des Moines responded
NokMeksay, thank you for taking the time to leave us this review. Congratulations on your fourth Toyota! We are proud of our large selection and are happy to hear that you were able to find what you were looking for as a result. Rob will appreciate your positive feedback. We look forward to your return visit. Enjoy your new car! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
Timely
Great service! The whole process took less than a day! Rob wasn't pushy one bit! That is what I look for in a sales person!
Great service! The whole process took less than a day! Rob wasn't pushy one bit! That is what I look for in a sales person!
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by jhallengren
Aug 08, 2014 -
Toyota of Des Moines responded
jhallengren, thank you for taking the time to provide us with your feedback. We are so happy to hear about your positive experience with Rob! Our goal is not to be pushy, but to help make the buying process both simple and easy for our customers. We are glad we were able to do that for you! Enjoy your new car! Please don't hesitate to reach out if you have any further questions. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
Great sales team
Excellent work by all parties involved. Quick approval and shipment of my new car. I can't wait to drive my new Toyota!
Excellent work by all parties involved. Quick approval and shipment of my new car. I can't wait to drive my new Toyota!
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by clevy1
Jul 14, 2014 -
Toyota of Des Moines responded
Clevy1, thank you for reaching out to us online to give us your feedback. We are so happy to hear that you had a great experience with everyone you worked with throughout the purchase process at our dealership. Enjoy your new Toyota! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
Service
As a 27 year retired military veteran and a continuing medical provider I know a thing or two about providing service. I work hard to provide excelle
As a 27 year retired military veteran and a continuing medical provider I know a thing or two about providing service. I work hard to provide excellent service to those in my care and those I serve. Honestly, I have set my personal bar high in that regard quite simply because I believe it matters. I had a recent experience through buying my 2012 Toyota Highlander that was outstanding. There were delays in the expected delivery of my vehicle through no fault of the sales representative, and through even the moments of my frustration, Mr. Rob Hutt was outstanding in his commitment to excellence and to service to me as a customer. He delivered on every promise, kept me informed. He flexed his schedule to accommodate me. He followed up, answered questions through our negotiations, even on his off time. There is excellence and then there is that place beyond excellence in the sense of service to others. Rob, I want to say thank you. In a world which has become increasingly disconnected and electronically saturated you maintain warmth and humanity. You know the value of words shared face-to-face, the value of a hand shake. I have been and will remain a loyal Toyota customer thanks to the service of Mr. Rob Hutt.
Well done Rob.
John McClelland
515-720-3633
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by jmcclelland
Apr 28, 2014 -
Toyota of Des Moines responded
John McClelland, thank you for taking a minute to leave us this thoughtful review. We are thrilled that you had such a positive experience working with Rob on the purchase of your Toyota Highlander. Rob will greatly appreciate hearing your extremely positive feedback. Enjoy your new Highlander! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
Mr. Huff treated us with a courteous and business like
presentation. He knew the product and presented it very well. At no time did we have a sense of pressure.
presentation. He knew the product and presented it very well. At no time did we have a sense of pressure.
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by mistydog
Mar 17, 2014 -
Toyota of Des Moines responded
Mistydog, thank you for taking a minute to leave us this review. We are happy to hear that you had a great customer service experience with Rob. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
It was very good experience. Toyota has very good
customer service. Employees are very friendly. I will tell to my friends and family go to Toyota. Toyota of Des Moines is the best.
customer service. Employees are very friendly. I will tell to my friends and family go to Toyota. Toyota of Des Moines is the best.
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by Ermina77
Other Employees Tagged:
Rob Hut
Jan 14, 2014 -
Toyota of Des Moines responded
Ermina77, thank you for taking the time to leave us a review! We are very pleased to hear that you had a great experience with us at Toyota of Des Moines. We greatly appreciate your positive recommendation to your friends and family as well! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.
Rob Hutt was extremely helpful in our search for the
perfect new car. We were interested in great gas mileage, a great price, and a particular color of vehicle. Rob made sure that we got exactly what
perfect new car. We were interested in great gas mileage, a great price, and a particular color of vehicle. Rob made sure that we got exactly what we were looking for! We couldn't be more pleased with our gorgeous new blue Prius C!
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by JunePeters
Nov 08, 2013 -
Toyota of Des Moines responded
June, thank you for taking the time to share about your experience. It is great to hear that Rob was able to help get you into the perfect car for you. Enjoy your new Prius! Thanks, Ray Murphy, General Manager, 515-276-4911.