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Rob Jensen
Rob Jensen
Service Writer
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718
87 Reviews
I have been in the service industry for 27 years and enjoy the opportunity it provides to be able to assist people with their vehicles and take care of their families at the same time.
Read moreDealership Experience
18 yrs, 11 mos
Industry Experience
35 yrs, 11 mos
Specialties & Trainings
KIA and MAZDA certified Advisor and Service Manager.
87 Reviews
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87 Reviews of Rob Jensen
November 20, 2025
The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More
by barb_arah
Verified CustomerOther Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
November 15, 2025
The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. THANK YOU FOR BEING SO GOOD to this old lady. More
by mwerden
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
November 06, 2025
Always great to receive a call and video showing work being done. I think it inspires confidence being done. I think it inspires confidence More
by moreno.stephanie
Other Employees Tagged: Alyson Mohr
October 13, 2025
The whole service team is great and goes the extra mile to make sure their customers are satisfied. to make sure their customers are satisfied. More
by Todd D
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
October 10, 2025
Our vehicle was towed to Russ Darrow CDJR because a different dealership incorrectly did an oil change on our new vehicle. Darrow CDJR was able to get our vehicle in for service immediately and fix th different dealership incorrectly did an oil change on our new vehicle. Darrow CDJR was able to get our vehicle in for service immediately and fix the problem the other dealership failed at. Thank you Darrow CDJR service department. You get 10 Gold stars! More
by Mstaedler
September 21, 2025
Rob J is always friendly and knowledgeable and treats me with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. Thank you for not talking down to me just because I am a woman. Love Rob J. Great Customer Service! More
by ANDYPANDA85_2
September 02, 2025
we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. for my vehicle, I would recommend them to other people. More
by KHELLENBRAND
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
August 27, 2025
Very kind, wonderful people who know what they are doing. Always answer any questions you may have. Always answer any questions you may have. More
by GFOSSHAGE
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
August 27, 2025
Polite, professional and attentive to my repair needs. Explaining the work required, parts needed and cost. Explaining the work required, parts needed and cost. More
by LANCE.OPTENBERG
Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Nathan Swan
August 23, 2025
I truly enjoy visiting russ darrow, the staff are second to none. They care about me and taking care of my car. to none. They care about me and taking care of my car. More
by dirobcats01
Other Employees Tagged: Robert Kulp
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