Rob Johnson

This is our 4th Lexus and purchase from Jim Hudson Lexus. Kyle started the purchase and all negotiations. Then Rob finished the purchase and got us to the finish line. Great team and appreciate them both. Kyle started the purchase and all negotiations. Then Rob finished the purchase and got us to the finish line. Great team and appreciate them both. Avalon (Technology Specialist) was knowledgeable and professional! More

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Had an amazing experience at Jim Hudson Lexus in Columbia. From my online inquiries to my final purchase everything went smoothly and their follow up is amazing. Highly recommend this dealership. Columbia. From my online inquiries to my final purchase everything went smoothly and their follow up is amazing. Highly recommend this dealership. More

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We had a very positive experience with Jim Hudson Lexus in Columbia, and love our new NX350H. Rob treated us very well and helped us find the car we wanted. Jared in finance was a pleasure to work with. An in Columbia, and love our new NX350H. Rob treated us very well and helped us find the car we wanted. Jared in finance was a pleasure to work with. And our Tech specialist Theron was so knowledgeable and helpful with the learning curve! We appreciate it! More

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Excellent service. Rob was thorough and patient throughout the process. Would recommend Jim Hudson to anyone. Rob was thorough and patient throughout the process. Would recommend Jim Hudson to anyone. More

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This dealership is fantastic! ! Customer service is beyond incredible!! They go above and beyond. This is the second car we have purchased here since moving here 6 years ago and w ! Customer service is beyond incredible!! They go above and beyond. This is the second car we have purchased here since moving here 6 years ago and we bought both by phone and it was seamless!! Thank you to Robert both times for his phenomenal service with us. We shall be back again when we need our next one!! More

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Disgusting organization. I think Robert Y (GM) really believes these cars sell themselves. He said “if you don’t like the dealer options, I will sell this car to someone else I think Robert Y (GM) really believes these cars sell themselves. He said “if you don’t like the dealer options, I will sell this car to someone else in 5 minutes”. Absolutely terrible sales staff and if you ask for new sales person they will refuse to sell you a car even if you have a deposit down and have waited 6 months. Don’t believe they care about customers at all. Will also make inappropriate comments about your credit scores and then stand behind them as ok. Still don’t have my deposit back it’s been a week since they told me “we don’t want to do business with you”. I sat waiting for my car for 6 months. They refused to sell me the car on the last day of the year (tax implications) after SIX MONTHS. I just found out my “sales consultant” was actually just a delivery specialist. Explains why I had to chase him around for months trying to get the car purchased and gave me incorrect information about the car. Most unprofessional organization I have ever experienced. More

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Would recommend Lexus of Columbia to everyone. All the people there went above and beyond to make you feel comfortable, good, special and that you understand all features of your car! Our salesma All the people there went above and beyond to make you feel comfortable, good, special and that you understand all features of your car! Our salesman Rob was truly outstanding, he answered any and all questions we had no matter how many times we text or emailed or what time it was. Thanks so much, Dawn & Fred Gilbert More

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Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

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Dealing with this dealership and the sales person Robert was the best car buying experience I’ve ever had. We would definitely buy a vehicle from them in the future. was the best car buying experience I’ve ever had. We would definitely buy a vehicle from them in the future. More

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Robert and all the associates treated us very nicely would recommend them to all my friends would recommend them to all my friends More

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