Rob Picardi

Service was requested following an MVA and within 3 days it was completed. The call was made on 08/02/2025 (a Saturday!) The left side mirror was ordered and installed on 08/06/25. You cannot beat that! K it was completed. The call was made on 08/02/2025 (a Saturday!) The left side mirror was ordered and installed on 08/06/25. You cannot beat that! Kudos to the parts department team and the Service Consultant (who by the way, was a late participant in the process.) I am truly appreciative. The dealership is too far from my home, otherwise, I would switch right away! Thank you Mercedes Benz of Boston at Somerville! More

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Very pleasant enjoy everything they were able to do for me great job snack delicious me great job snack delicious More

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Very nice, employee are very helpful specially the agent who help me (Carlos) . I was very comfortable with the agent… who help me (Carlos) . I was very comfortable with the agent… More

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I have been dealing with this dealership for about 30 years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patri years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patrick is the service advisor who handles my Mercedes GLE 43 as well as repair work on Monday 38 year old Mercedes SL. He is a true professional and is what makes me return to this dealership for maintenance and repair of both of my Mercedes vehicles. More

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Best sales and service departments around. Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 10 Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 100% check up. More

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My family have purchased and serviced our Mercedes vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service personnel. More

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I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More

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