Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 26

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
345 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

345 Reviews

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345 Reviews of Rob Ploof

November 12, 2021

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Employee Rating

I’ve bought 2 cars from Rob! He is AMAZING! I’ll be back for my next car and deal with Rob EVERY SINGLE TIME!!!!!!! More

by kdmessier13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Rob! We are so pleased to hear that you have continued to enjoy working with him over the years, and we look forward to seeing you when it's time for Toyota number 3, Until then, safe travels!

May 16, 2021

Dealership Rating
Employee Rating

The Lease Exchange went very smoothly. All personnel were courteous & friendly. I would recommend Heritage Toyota to my family & friends. The dealership is user friendly. More

by Max&Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Treichler

May 17, 2021

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob and our team, and that they were able to make sure that your lease renewal process went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 19, 2021

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Employee Rating

Our recent purchase of a 2021 Prius is the forth Toyota that We have purchased from Heritage. The great thing thata we have experienced with Toyota is that they are very reliable and don'''''''tneed to be More

by wegners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your newest Toyota! We are so glad to hear that you have continue to enjoy working with our staff over the years, and we look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

December 12, 2020

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My husband and I just purchased a 2021 Toyota Tacoma from Rob Ploof at Heritage Toyota. We had a wonderful experience!!!! We will definitely be going back to Rob for our next purchase and recommending him More

by tanyabvt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

Dec 14, 2020

Heritage Toyota responded

Tanya, Thank you for taking the time to share your feedback - We are so pleased to hear that you and your husband enjoyed working with Rob to shop for your new Tacoma! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

December 07, 2020

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Employee Rating

Their customer service is without equal. A lot of the purchase was done online to help with social distancing. As a healthcare worker, seeing a business going the extra mile to help protect their commun More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Denecker

Dec 07, 2020

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our staff to shop for your new Toyota, and that our new online protocols helped make the process a smooth and safe one for you. We would like to thank you for your service during these trying times in the healthcare industry, and we wish you safe travels in your upcoming travels! Enjoy your new Toyota!

November 02, 2020

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Employee Rating

I highly recommend working with Rob and will use him in the future as well. He made the whole process quick and easy for me! More

by Corinnehock12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Cousino

Nov 02, 2020

Heritage Toyota responded

Corinne, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to ensure a smooth purchase process for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

October 31, 2020

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Employee Rating

The Toyota dealership is a very professional, clean, friendly, dealership and they deliver a great service! I had the best interaction with Rob Ploof in sales who encouraged me to try their service, whi More

by Jazz4160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rob to purchase your new RAV4, and are equally glad to hear you have enjoyed your experience with our service staff. We look forward to seeing you again, Until then, safe travels!

October 26, 2020

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Employee Rating

Works for the buyer. Made my purchase enjoyable and will be going back again. Rob is the man! If you need someone honest and reliable then give him a call. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are thrilled to hear that you enjoyed working with Rob to shop for your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 10, 2020

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Employee Rating

Rob is is first rate sales salesman. Heritage Toyota is a outstanding dealership. There service is one of the best I’ve ever dealt with and I will keep going there to purchase vehicles and for service. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Heritage Toyota responded

Rich, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with both Rob and our service staff! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

August 05, 2020

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Employee Rating

Rob was excellent to work with and helped us get a car from out of state. Everything was setup before we arrived at the dealer and we had a quick pickup of our new vehicle. Friendly, efficient and fast co More

by jamick
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

Aug 06, 2020

Heritage Toyota responded

Thank you for taking the time to share your feedback - we are glad to hear that you enjoyed working with Rob, and that shopping for and bringing home your new RAV4 Prime went smoothly and was enjoyable! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new RAV4, and safe travels!

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