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Rob Ploof
346 Reviews
I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.
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346 Reviews
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346 Reviews of Rob Ploof
August 05, 2020
Rob was excellent to work with and helped us get a car from out of state. Everything was setup before we arrived at the dealer and we had a quick pickup of our new vehicle. Friendly, efficient and fast co from out of state. Everything was setup before we arrived at the dealer and we had a quick pickup of our new vehicle. Friendly, efficient and fast communicator. Couldn’t be happier with our RAV4 Prime and with the service Rob provided!! More
by jamick
Other Employees Tagged: Patrick Weeks
July 22, 2020
Staff is very friendly and knowledgable They keep you informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. More
by wayne.racine.5
Other Employees Tagged: Dana Lawrence, Peter Mickel, Meghan Towers
July 10, 2020
Great experience with this dealership with regards to their after sale customer service, and their collision repair service - the paint job on my truck looks awesome! their after sale customer service, and their collision repair service - the paint job on my truck looks awesome! More
by Barbie
Other Employees Tagged: Brandy St. Peter, Seth, Collision Re pair Center *****
July 10, 2020
Never disappointed at Heritage. It’s our second car buying experience and everyone, sales, service, scheduling- they are top notch. Pandemic protocol was also excellent. buying experience and everyone, sales, service, scheduling- they are top notch. Pandemic protocol was also excellent. More
by Thea
Other Employees Tagged: Brandy St. Peter, Jared Vaughan
June 14, 2020
Rob was an excellent to work with as I navigated through the buying process his honesty and humor was worth a day spent car shopping ! Thanks Heritage Toyota 😀 the buying process his honesty and humor was worth a day spent car shopping ! Thanks Heritage Toyota 😀 More
by Mchetta
Other Employees Tagged: Travis Green
June 11, 2020
It has not been 9 months since I purchased my car. I bought in March. My sales person was awesome. My son did the dealings for me and test drive the car as I do not like to test drive. Although he off bought in March. My sales person was awesome. My son did the dealings for me and test drive the car as I do not like to test drive. Although he offered to show me the workings of my car I declined and opted to do it at a later date. It was past closing time. The restrictions of the virus then set in. I have not had a operation showing yet. However, I did have to deal with the Service Dept as one month and 89 miles after having the car I was left stranded because it would not start. The service person could Not Of Been any more Rude if he tried. I ended up dealing with Handy ‘Toyota to get my car taken care of!!! They were awesome!! More
by Jdemag
June 03, 2020
Best experience ever purchasing a new car and truck. Robert Ploof was the best. I’m going to recommend Heritage to all my friends and family. Robert Ploof was the best. I’m going to recommend Heritage to all my friends and family. More
by Bigglummer
Other Employees Tagged: John Treichler
January 13, 2020
I was pleased with my no pressure purchase. My second purchase. Their. Wonderful to deal with. 2 thumbs up. I also do mechanic work in small mom and pop garage. Great to deal with on parts end also purchase. Their. Wonderful to deal with. 2 thumbs up. I also do mechanic work in small mom and pop garage. Great to deal with on parts end also More
by mcallisterwayne
Other Employees Tagged: Christine Donahue
December 11, 2019
Excellent service. I was greeted promptly and felt like my needs were listened to. Was able to get upfront honest answers to my questions and was able to get into the vehicle I wanted! Great experience! my needs were listened to. Was able to get upfront honest answers to my questions and was able to get into the vehicle I wanted! Great experience! More
by Msnaef
Other Employees Tagged: Angus Gunn
November 17, 2019
Liz was great! She was understanding about the safety and price I wanted! I would definitely recommend her to friends and family. Also Connor made my deal happen that I expected and Christine was great and p price I wanted! I would definitely recommend her to friends and family. Also Connor made my deal happen that I expected and Christine was great and patient with my baby, as he was there for closing. More
by linzcary
Other Employees Tagged: Conor McQuade, Christine Donahue , Elizabeth Bockus
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