Rob Ryan | Page 5

Helpful service Scott was very helpful in our search for finding just the right truck for our family. Ryan Chevrolet has a great staff to work with and guided us thro Scott was very helpful in our search for finding just the right truck for our family. Ryan Chevrolet has a great staff to work with and guided us through all we needed to know. More

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Maintenance service I like the fast service and the loaner car which helps me out a lot and the reasonably low price and the friendly people there. I like the fast service and the loaner car which helps me out a lot and the reasonably low price and the friendly people there. More

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Easy and Convenient Scott Goodmanson was our salesman and he was so patient and willing to go the extra mile throughout the entire process of explaining the new fangled c Scott Goodmanson was our salesman and he was so patient and willing to go the extra mile throughout the entire process of explaining the new fangled car systems to me. The whole dealership made buying this car a breeze. I upgraded to leather seats and the accessory people were so helpful in helping me choose the color and the floor mats. The quality of both items are excellent! I love my Equinox and my husband and I would never shop anywhere but Buffalo Ryan’s for our vehicles. More

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Excellent experience! Once again Ryan Auto Mall has far exceeded all of my expectations. From the start of the process Scott was helpful and secured the auto I was looking Once again Ryan Auto Mall has far exceeded all of my expectations. From the start of the process Scott was helpful and secured the auto I was looking for in model, style, and price. They were so hpful that they had all the paperwork done prior to my arrival and I only spent about 15 minutes signing and I was on my way. Highly recommend Ryan Auto Mall for all your auto needs. More

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Very professional and accommodating. Scott took the time to find out what I was looking for in a new vehicle. He then made a suggestion of the Traverse. I drove it and loved it. Because i Scott took the time to find out what I was looking for in a new vehicle. He then made a suggestion of the Traverse. I drove it and loved it. Because it didn't have a leather interior I was reluctant. He then suggested an after market leather kit. I saw one that WA installed on a Siverado and immediately loved it. You're the best Scott! More

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Very pleasant experience knowledgeable staff We are always very happy with the service We receive at Ryan auto mall be sure to ask for Doug in sales and Tom in service! We are always very happy with the service We receive at Ryan auto mall be sure to ask for Doug in sales and Tom in service! More

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Worst Dealer Experience I am not sure why I am posting this, since Ryan Auto will likely remove it to hide my terrible experience from the honest, hard-working people of Minn I am not sure why I am posting this, since Ryan Auto will likely remove it to hide my terrible experience from the honest, hard-working people of Minnesota. No one likes a long review, so I will try to make it short: I recently traded my 2012 Jeep Patriot in for a 2013 Chevy Silverado. I was ready for something bigger, and the price was right on the truck, as advertised. I spent 6 hours on the road, and 2+ hours at the dealership to do this deal. Once I got there, they low balled me on the original trade offer of the Jeep and even after negotiation, they lied to me on the final amount. I was told they would cut me a check for the difference, but now they claim we never discussed a difference. I later found out that the truck did not have heated seats as advertised, to which they responded with “there is a disclaimer stating not all of our info may be accurate". After more back-and-forth, they said they would give me a small discount if I wanted to drive 3+ hours one way to have them installed at a later date. I have had the truck for less than a week, and the band-aids are starting to fall off. I am finding all sorts of little problems that they hid to sell it, and I am still trying to get the money that they agreed to pay me. Jeff Nelson was my salesman, and has proven to be a stereotypical used-car salesman, lying to me and saying whatever required to make his commission. He pawned all the actual decisions off on his manager, Tim Adams, whom I can only assume is the king of dishonest used-car jockeys. If you find a nice vehicle at Ryan Auto, do yourself a favor and go to any other dealer. You will get more respect and better service from pretty much anywhere else. More

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Amazing experience From the minute we stepped onto the lot, we felt as if we were the only customers at Ryan Auto Mall. The personal attention was amazing. Our salesman From the minute we stepped onto the lot, we felt as if we were the only customers at Ryan Auto Mall. The personal attention was amazing. Our salesman, Todd helped us through our purchase step by step. I appreciated him looking after me and our purchase as if we were his family- providing examples of what he would look for in a vehicle. Dane was very similar in his approach, taking time to answer my questions and helping me choose the right plan to make sure our vehicle would be taken care of as we drove off the lot and for the years to come. This is the third vehicle in 11 years that we have chosen to by from Ryan Auto Mall- and my experience yesterday is the reason we will keep coming back. More

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Fantastic treatment and extremely knowledgable! Worked with Scott Goodmanson, Josh LePage, Lisa Stifter and Rob Ryan in purchasing my "bucket list" 2017 Corvette Z06. They bent over backwards to s Worked with Scott Goodmanson, Josh LePage, Lisa Stifter and Rob Ryan in purchasing my "bucket list" 2017 Corvette Z06. They bent over backwards to seal the deal and I am extremely happy with their expert advice, professionalism and friendly service! I have purchased my last 5 vehicles through Scott and Ryan Auto Mall and couldn't be more pleased! Would sincerely recommend Ryan over any other dealer in the region/state! More

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Excellent Dealership As an owner of a commercial construction company I fully understand the importance of customer service and follow through. Scott Goodmanson and the r As an owner of a commercial construction company I fully understand the importance of customer service and follow through. Scott Goodmanson and the rest of the Ryan team have the customer service and follow through that I am accustomed to. This vehicle is one of a few that we have purchased at Ryan Chevrolet and will continue to do so. If you are in the market for a new or used vehicle Scott and the others at Ryan Chev can definitely take care of your needs. More

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