Rob Ryan
Rob Ryan at Ryan Auto Mall

Rob Ryan | Page 6

General Manager/Partner

Ryan Auto Mall

PO Box 513
Buffalo, MN 55313

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85 Reviews

Rob is the third generation Ryan to be in the automotive business and our GSM for both GM and Chrysler stores. Married with three children, Rob is actively involved with their activities and volunteers much of his other time away from work to many local charitable organizations and events.

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85 Reviews

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85 Reviews of Rob Ryan

July 07, 2017

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Employee Rating

Great vehicle We enjoyed buying our used vehicle from Doug Rambow at Ryan's in Buffalo. He was very willing to give us any or as many vehicles, as he knew fell in More

by WandaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Rambow

July 07, 2017

Dealership Rating

Very good My experience with Doug was great. Very positive and upbeat. The deal was reasonable and they handled my questions and concerns very professionally. T More

by Jws7803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Rambow

July 02, 2017

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Displeased with customer service. Dealer has lack of knowledge about GM incentives and did not know about 0% finance available or not for 2016 carryover model Cadillacs.I spent allot o More

by Ray Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Doug Rambow

Jul 17, 2017

Ryan Auto Mall responded

Mr Salazar contacted us at a time when there were incentives available from GM on 2016 Cadillac models. Incentives included Cash Allowances and also low interest finance rates supported by the manufacturer. Our price included all cash incentives (in lieu of the low interest rates offered by the manufacturer) as this is most often what is chosen by our customers as it a greater discount. Mr Salazar agreed to purchase the vehicle on the final day of the incentive period, but then decided not to proceed with paperwork which would have locked in the promotions from the manufacturer. It was explained to him that the incentive period was ending and that there were no guarantees of the offers being extended. The following day, the manufacturer withdrew all incentive support from 2016 models, including the low interest financing option. When it was explained to Mr Salazar that this was the case he became agitated and realized that he should have proceeded instead of waiting to see what the new incentive period would bring. Under these circumstances, there is simply nothing the dealer can do. We are agents of the manufacturer and can only pass along incentives that the manufacturer has in place. Once they are expired, they are expired. While we wish we could have assisted Mr Salazar further into ownership of the Cadillac, there was nothing we could do to further assist him. The vehicle was then purchased by another customer within a few days. We apologize for any inconvenience caused.

May 21, 2017

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new vehicle purchase Everyone was very efficient and answered all my questions promptly. My buying experience was made very easy. I would recommend the Ryan experience to More

by Teralbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Ryan, Lisa Stifter , Josh LePage, Doug Rambow

May 18, 2017

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So very pleased!!! Ryan dealership is the only place where I will go for a vehicle from now on. The service is wonderful and I am feeling so incredibly blessed that th More

by L J D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Nelson , Josh LePage

April 25, 2017

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New Cadillac purchase This is the 4+ vehicle I have purchased from the Ryan Dealership. They are simply the best and it's so nice to deal locally. They take care of you fro More

by Kari Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Ryan , Doug Rambow, Jeff Seibert, Tom Sherwin

February 21, 2017

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Great 1st experience. Completely satisfied. Ryan Auto Mall proved to be an excellently run operation from the first contact by email and throughout the buying process. My salesman Jake Jacobson More

by JackZ06
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Nelson , Jake Jacobson, Jeff Seibert, Nick Swenson

February 13, 2017

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Very easy and professional. I didn't make a decision right away and took my time. I was into the dealership numerous times and never felt pressured. That's a huge thing for me, More

by Ryan Bresnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush , Jake Jacobson

January 16, 2017

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Efficient Friendly, knowledgeable and efficient, even being short staffed that day! Comfortable, clean and well kept environment. Communication about what would More

by brscanner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter , Doug Rambow, Jeff Seibert

December 31, 2016

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Employee Rating

Very nice caring people Everyone was very helpful . Great people to work with. It was very busy in there and everyone seemed to help pass the time. It was a great buying expe More

by Kawasaki5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Rambow, Jeff Seibert

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