When I walked into Kelly Ford Dealership back in 2013 I felt nervous and intimated about purchasing a car on my own, as a single woman. But then Rob Saslow introduced himself to me and instantly his personality put me at ease. I bought a Ford Escape and have been very happy with it. When I had a concern or the couple of recalls about the car, Rob has been consistently helpful and reassuring in guiding me throughout these processes. I have never had a sales consultant actually stay in touch with me for 5 years like Rob has. He even sends me a Christmas card and Birthday card. Who else does that? So a million kudos to my "car guy" Rob Saslow. He's the best! I will continue to buy any future cars from Kelly Ford.
"Smooth Transaction with no hidden glitches"
- John F
This is the first auto dealership that I have visited that was truly a zero pressure dealer. The salesman (Rob Saslow) was the primary reason for this. He was easy to talk to, friendly, helpful and professional. The vehicle was as described and actually was above our expectations. My only comment would be to stand firm on your needs when you talk to the finance person.
"Purchase of my used F150"
Walked the lot and found the truck I wanted. Talked to Rob Saslow about the truck and went for a test drive. After a reinspection of the truck and looking over all the options that was on the F150, I was so impressed. We sat down and talked money. My girlfriend arrived, I wanted her to drive the truck and give me her option. She loved it, great used F150. We purchased the truck and have been happy.
Second time a bought a vehicle at Kelly Ford. The staff is wonderful to work with, friendly, knowledgeable, professional. I would recommend them to anyone who wanted to purchase a vehicle.
The personnel at Kelly Ford are wonderful. They're such a great team. Rob, Sandra, and Chuck were so helpful during the purchase of my new car.
"Great pressure less experience."
Rob has made Truck buying a pleasure. I would definitely recommend him and Kell Ford to all those considering a new Ford Truck or Car.
"Lease 2019 Fusion"
I have been buying Ford Products from Charlie Algieri McCarthy for 26 years and Rob Saslow for 15. None Finer in the Ford sales force. Would also like to give a shout out to Rob #2 whose last name I cannot remember but as Rob Saslow's Assistant also deserves Kudo's as does Austin Van Kirk. Johnnie Walsh made the paperwork easy to do and expeditious. As always the Kelly Team made my car leasing experience fantastic and thats why I have been with them for 26 years and I forget how many vehicles. Thanks folks.
"Greatest car buying Experience"
I was referred to Rob Saslow in sales at Kelly Ford. Simply put; they really talked him up, not enough! The best car buying experience we have ever had. His followup after the sale is just unheard of. I will recommend him to everyone we know looking.
"Fantastic experience "
Rob, Charlie, Sandy, Alicia and the entire team took great care of me. They worked hard to make sure that I was getting exactly what I wanted and needed. They went above and beyond my expectations, and I would refer them to anyone looking for a great sales experience.
Best experience I have had when buying a car. Everyone was as courtesy as could be. Never tried to force me to buy the extra package this or that. On top of it all, I had custom ordered my car with more features than other dealers' cars on their lot and I still save over $4000. I was expecting to pay more since it was a custom order. But, in fact, it was quite the opposite experience. Rob Saslow was the that handled the sale for me and I couldn't be happier with the results. Extremely recommended! I will be going back to him if I need a new Ford!
Also want to point out that Jon Powell handled the financing. We signed for one low APR but when the bank didn't want to give the loan for that rate, they found another bank that would for a slightly higher rate. But to compensate for the higher rate, Jon reduced the price of the car to match the original payment plan. I was shocked to see that!
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