Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith | Page 13

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
387 Reviews
4.9

387 Reviews

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387 Reviews of Rob Smith

April 24, 2025

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Employee Rating

Fast and friendly! Robert was the best! Very polite and courteous. Thank you for great service!! More

by Marathonladyg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the awesome shoutout! We’re thrilled to hear Robert took great care of you — he’s definitely one of the best (but don’t worry, we’ll still let it go to his head just a little bit 😄). We appreciate you choosing us and can’t wait to deliver that same fast, friendly service next time too!

April 23, 2025

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The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Sousley

Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

April 23, 2025

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Courtesy and friendliness has continued to draw me back. I love the coffee and pastries as well. My tire & rim were evaluated & all was well. I also scheduled my next maintenance. More

by Richjules1
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re thrilled to hear that our courtesy (and our coffee and pastries 😄) keep you coming back — that's exactly the experience we aim for every day. We’re also glad your tire and rim check came back all good — peace of mind is priceless! Thanks again for trusting us with your vehicle’s care and for already scheduling your next visit. We can't wait to welcome you back!

April 22, 2025

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Rob is always so very professional and nice. He is always very helpful and the job is always great. More

by Deborah
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Recommend Dealer
Yes
Apr 24, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We couldn’t agree more—Rob is a total rockstar when it comes to professionalism and top-notch service. We're lucky to have him, and even luckier to have awesome customers like you! We appreciate your trust and look forward to helping you again soon.

April 22, 2025

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Very professional and knowledgeable staff in service dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchas More

by Nancy Sartin
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

Apr 24, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Kolten and Rob made such a great impression. Kolten is a rock star when it comes to walking through all the bells and whistles—glad he could help you get to know your Rogue SL inside and out! We'll be sure to pass along your compliments. If you ever have more questions or need anything down the road, you know where to find us. Enjoy every mile in your new ride!

April 20, 2025

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

April 19, 2025

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a More

by k.
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your continued trust and kind words! We believe in transparency, no-pressure conversations, and just being straight with our customers—so it means a lot to hear that’s been your experience every time. We're always here to help however we can!

April 18, 2025

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Employee Rating

Good communication and they got everything done as expected and on time. Very simple process. More

by AEH
Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the great feedback! We’re all about keeping things simple, clear, and on schedule—so it's awesome to hear we delivered exactly that. Glad the process was smooth for you! Let us know if there’s ever anything else we can help with.

April 17, 2025

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Ron the Service Manager was extremely nice and helpful. I would recommend Wood Nissan for all your service. More

by Shoemoon
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Rob took great care of you—he's a rockstar, and we’re lucky to have him. We appreciate the recommendation and are so glad your service experience at Wood Nissan was a great one. See you next time!

April 16, 2025

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Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you felt respected and well taken care of—that's exactly the experience we aim to deliver every time. And hey, nothing like a freshly washed car to top off a great visit, right? We truly appreciate you choosing us and look forward to seeing you again!

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