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Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith | Page 3

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
387 Reviews
4.9

387 Reviews

Write a Review

387 Reviews of Rob Smith

August 27, 2025

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Employee Rating

Service was done in timely manner and staff was very friendly! Would recommend this dealership! More

by jennyburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re thrilled to hear you had a timely service experience and felt well taken care of by our team. We really appreciate your recommendation!

August 26, 2025

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I got scheduled for an oil change very quickly. Very easy process to check in. More

by davenkc
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for your feedback! We’re glad the scheduling and check-in process was quick and easy for you. We appreciate you choosing us and look forward to your next visit!

August 25, 2025

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Rob, thank you so much for working me in and fixing my tire! Gives me great peace of mind knowing the tire is ok & safe to drive with. Keep up the good work! More

by rambler.calico2l
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

That’s awesome to hear! We’re so glad Rob could get you in quickly and take care of that tire for you, it’s all about keeping you safe and giving you peace of mind on the road. Thanks for sharing, and we’ll be here anytime you need us!

August 22, 2025

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It was clean, friendly people, professional, polite. Was satisfied with help we received . Will go back. More

by King1234.cv
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 25, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great experience with our team! Clean, professional, and friendly is exactly what we strive for, and it’s wonderful to know you felt well taken care of. Thank you for your kind words—we look forward to seeing you again!

August 22, 2025

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Service was fast and efficient. Was Nice to be in and out in 30 minutes. More

by cjdimarco923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 25, 2025

Wood Nissan Lee's Summit responded

We’re so glad we could get you in and out quickly! Fast and efficient service is what we strive for, and it’s great to hear your visit went so smoothly. Thanks for sharing your experience!

August 22, 2025

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As always friendly, courteous, and thorough. They make caring for my vehicle easy and worry free. More

by MPOOLE080185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 25, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing this! We’re so glad our team helps make caring for your vehicle easy and worry-free. Friendly, courteous, and thorough is exactly what we aim for, and it’s wonderful to know that’s been your experience every time!

August 22, 2025

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Top notch dealership and service dept. Easy to make appointments online and vehicle was taken in on time without a long wait in the waiting area. More

by mhill7921
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 24, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear that scheduling was easy and that your visit went smoothly without a long wait. Our team works hard to make the process as seamless as possible, and it’s great to know we hit the mark for you. We look forward to seeing you next time!

August 21, 2025

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Very friendly and down to earth with customers very fair with prices and very good More

by sandradiane18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley

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Aug 24, 2025

Wood Nissan Lee's Summit responded

Thank you for the wonderful feedback! We’re so glad you found our team friendly, fair, and easy to work with—that’s exactly how we want every customer to feel. We truly appreciate you choosing us and look forward to helping you again down the road!

August 20, 2025

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Employee Rating

Had a wonderful experience with the service team they helped me out with my car and what needs to be done next More

by berholtz1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 24, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a wonderful experience with our service team! It’s always our goal to make sure you feel supported and know exactly what’s needed for your vehicle moving forward. Thank you for trusting us with your car—we look forward to seeing you next time!

August 20, 2025

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Employee Rating

Was told that the car was ready within. Picked up car steering wheel column was off center. Had to leave the car at the dealership. More

by selveyjustin12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing this with us. We’re very sorry the vehicle wasn’t ready as expected and that you had to leave it with us again to address the steering column concern. That’s not the kind of experience we want for our guests. Please know our team is working to make it right, and we’ll do everything we can to ensure the car is returned to you in perfect condition.

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