Rob Smith | Page 6

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We’re glad to hear your recall service was quick and friendly — that’s exactly the kind of experience we aim for. Hope to see you again for whatever your car needs next!

Wood Nissan Lee's Summit responded

We love hearing this! Rob and Ashley are definitely rockstars, and we’re lucky to have them on our team. Thanks for the shoutout — I’ll be sure to pass along your kind words. We’re glad they made your experience a great one, and we’re always here when you need us!

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re happy to hear that our team’s courtesy, accuracy, and fair pricing made a positive impression. It means a lot to us to earn your trust — we’ll keep doing our best to stay on point every time you visit!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're lucky to have Rob on our team — he truly goes above and beyond to take care of our customers. I’m glad to hear your experience has consistently been a good one. We appreciate your loyalty and look forward to seeing you again next time!

Wood Nissan Lee's Summit responded

Thanks for taking the time to share your thoughts. I totally get why you’d feel that way — if we could retroactively adjust the Wood Care package for past purchases, we absolutely would. Unfortunately, the terms can’t be changed after the fact, even with the recent updates. I know that’s not the answer you were hoping for, but I really do appreciate you reaching out and sharing your perspective.

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience! We’re glad the communication was clear and that we could take care of your warranty work without any hassle. Providing a loaner is just one way we try to make things easier—glad it helped! Don’t hesitate to reach out if you need anything down the road.

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re thrilled to hear our team made you feel welcome and that the clean, comfortable environment stood out—that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're lucky to have Kolten on our team—he always brings a helpful and polite attitude. It means a lot to hear you enjoy your visits with us. We'll keep the good vibes (and great service) coming every time you stop in!

Wood Nissan Lee's Summit responded

Thank you for the great review! We’re glad Robert made everything easy and professional—that’s what we like to hear! Happy your Titan was back on the road the same day. We’ll be here anytime you need us!

Wood Nissan Lee's Summit responded

Thanks so much for stopping by and for sharing your experience! We’re thrilled the oil change was smooth and that our team made you feel comfortable—no pressure, just good service. We hope your Rogue is running like a champ, and we look forward to seeing you again!