Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith | Page 7

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.9
387 Reviews
4.9

387 Reviews

Write a Review

387 Reviews of Rob Smith

July 21, 2025

Dealership Rating
Employee Rating

Every interaction with the service department has been excellent. Quick service and friendly helpful staff has been much appreciated. More

by Thad Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear every interaction with our service team has been a great one. Quick, friendly, and helpful is exactly what we aim for, and it means a lot to know it's been appreciated. We’ll be ready (with smiles) anytime you need us again!

July 20, 2025

Dealership Rating
Employee Rating

They are always friendly, kind. And offer quick service. They keep you informed on what your car needs. More

by qtdimples20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share this! We're so glad to hear that our team consistently delivers friendly, kind, and efficient service. Keeping you informed and taken care of is always our goal. We truly appreciate your loyalty!

July 19, 2025

Dealership Rating
Employee Rating

Amazing service department. Friendly, quick, and thoroughly explained my issues and how to solve them. More

by MikeGol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

Jul 22, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re thrilled to hear our service team made a great impression—friendly, quick, and clear communication is what we strive for. We’re always here whenever you need us!

July 19, 2025

Dealership Rating
Employee Rating

They are very courteous, professional and helpful. Very happy with the whole process of bringing my car in for service! More

by lynnpasz79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're happy to hear the whole process went smoothly and that our team made a great impression. We appreciate your trust and look forward to helping with anything you need down the road!

July 18, 2025

Dealership Rating
Employee Rating

Excellent Service visit. Service was right on schedule. Didn't expect a car wash with the oil change. More

by kanderscows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Wood Nissan Lee's Summit responded

We love hearing this — thank you! Glad everything ran right on schedule, and hey, who doesn’t love a surprise car wash? Just our way of going the extra mile (while you save yours). See you at your next visit!

July 17, 2025

Dealership Rating
Employee Rating

Great customer service. He was very detailed and explained the services and the car. Reviewed all the options More

by nohemimd9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania, EJ Laux

Jul 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the great review! I'm glad to hear you had a positive experience and that everything was clearly explained. We always want you to feel confident about your vehicle and the service it receives. If you ever have any questions or need anything else, we’re just a call away!

July 17, 2025

Dealership Rating
Employee Rating

Service techs are very nice and super helpful. I always leave informed about my service. More

by nyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! Our techs will be thrilled to hear this. We always want you to feel confident and informed every time you leave—glad to know we’re hitting the mark! Looking forward to seeing you again next visit.

July 14, 2025

Dealership Rating
Employee Rating

I received great service today. The service department at Wood Nissan got my car back in excellent shape. More

by Miket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

Jul 17, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear your car is back in excellent shape—that’s what we’re here for! I’ll be sure to share your feedback with the team in service, they’ll really appreciate it. We look forward to keeping your car running strong for many miles to come!

July 10, 2025

Dealership Rating
Employee Rating

Zero stars. 4 or 5th attempt to resolve an issue and it still wasnt resolved as I am driving the car from dealership it is doing the very thing they said it wasn More

by mslam69
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 13, 2025

Wood Nissan Lee's Summit responded

Hi Mslam69, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to know more about what happen during your visit. Our Service Manager Hunter would like you to call and ask for him so we can help solve your issue. Please call 816-600-4000 and ask for Hunter. Thank you.

July 09, 2025

Dealership Rating
Employee Rating

Fast, friendly and good communication. I’ve taken my car here for years and been very pleased each time. More

by SME57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2025

Wood Nissan Lee's Summit responded

Thank you for sticking with us all these years! We’re so glad to hear the service has consistently hit the mark. Fast, friendly, and clear communication is what we aim for every time — and it means a lot that you’ve noticed. We truly appreciate your loyalty!

...
7
...

Dealership Inventory (440 Vehicles)

new 2026 Nissan Sentra car, priced at $28,428
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $31,700
2026 Nissan Rogue
new
Black exterior
CVT
All-wheel Drive
used 2020 Jeep Wrangler car, priced at $23,793
2020 Jeep Wrangler
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Kicks car, priced at $29,698
2026 Nissan Kicks
new
Deep Blue Pearl exterior
CVT
All-wheel Drive
used 2020 Ford Escape car, priced at $12,559
2020 Ford Escape
used
Magnetic exterior
Automatic
Front-wheel Drive
used 2017 Kia Soul car, priced at $7,975
2017 Kia Soul
used
Bright Silver exterior
Manual
Front-wheel Drive