Robbie Bales
Robbie Bales at Lexus of Chattanooga
Refer Me

Robbie Bales

Lexus Pre-Owned Sales Manager 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
39 Reviews

My Name is Robbie Bales, I'm coming from a family-owned pre-owned dealership called Super Toys. I was there for over 27 years. I’m the new Pre-Owned Sales Manager & I would like to welcome you to come to see me here at Lexus of Chattanooga for all your automotive needs.

Dealership Experience

4 yrs, 6 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

5.0

39 Reviews

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39 Reviews of Robbie Bales

April 06, 2024

Dealership Rating
Employee Rating

Marc was very helpful and patient. I had a great experience with Marc and Lexus. I would recommend 100 times over! More

by candiceclowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, LaTonya White

Apr 15, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

February 22, 2024

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Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t More

by Teresa.a.meier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

January 08, 2024

Dealership Rating
Employee Rating

Ralph was knowledgeable, professional and made things exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled. More

by Bradley C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Marc Bales

Jan 15, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!

November 14, 2023

Dealership Rating
Employee Rating

I am thankful for my experience with Lexus of Chattanooga. I had a problem with my car, and they worked it out. The outcome was very favorable, and I am very appreciative of the team. More

by Reneewill13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're grateful to hear that our team worked out the issue with your car, and the outcome was very favorable. Your appreciation means a lot to us, and we're pleased that we could provide a solution to your satisfaction. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Lexus of Chattanooga and look forward to serving you again in the future.

November 11, 2023

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Employee Rating

My wife & I just purchased our 5th Lexus from this dealer. Our salesman Ralph Paty was excellent from our first contact till the sale was completed! NO pressure at all instead he took a lot of time More

by Robert Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, John Cate, Ed Emerson, Jackson Antinore , Josiah in Finance

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your 5th Lexus purchase, and congratulations on your new car! We're thrilled to hear about the excellent experience you had with Ralph Paty, Ed Emerson, Josiah, and John Cate. Providing a seamless and enjoyable experience, as well as focusing on quality, value, and exceptional service, is what we strive for. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your loyalty and trust in our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

October 24, 2023

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Excellent experience from start to driving car out of lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were very professional, personable, respectful, and patient! I am enjoying my More

by clauwalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, LaTonya White , Josiah

Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience. Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your car, and we look forward to serving you for many miles to come!

August 30, 2023

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Employee Rating

Our experience was excellent. Ralph Paty is the consummate professional, and he was a pleasure to work with. He really has the knowledge of the product to enhance the customers ex More

by Rick Thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore

Aug 30, 2023

Lexus of Chattanooga responded

Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with us at Lexus of Chattanooga. It's wonderful to know that Ralph Paty provided you with top-notch service. We're proud to have him as part of our team, and your kind words are a testament to his dedication and knowledge. We believe that a knowledgeable and professional approach enhances the car-buying experience, and we're glad Ralph could provide that for you. We're honored to be a part of your Lexus family, and we thank you for choosing Lexus of Chattanooga. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Once again, thank you for your support and kind words. We look forward to serving you again whenever you need us!

Sep 06, 2023

Rick Thompson responded

We will certainly call on you again! Thank you.

July 28, 2023

Dealership Rating
Employee Rating

My experience at Lexus of Chattanooga has by far been the best car buying experience. Marc Bales made sure my transaction went smoothly, in a timely manner, and kept me informed every step of the way. I coul More

by katcolerealestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Aug 01, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Lexus of Chattanooga was the best car buying experience you've had. Customer satisfaction is our top priority, and we're delighted that Marc Bales ensured your transaction went smoothly and efficiently. Keeping you informed every step of the way is a key aspect of our commitment to providing excellent service. We're pleased to know that you are happy with the service you received, and we appreciate your kind words about our team. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

July 24, 2023

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Employee Rating

Fantastic experience with Marc and Ralph. Simple, easy and quick. Best car buying experience ever. More

by wimberlydawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Lexus of Chattanooga responded

Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you. Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing us, and we look forward to serving you again in the future.

May 13, 2023

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Employee Rating

They are the best in town! !! Marc and the staff at Lexus of Chattanooga always takes great care of me!! More

by WILLIAMSNATHANIEL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

May 15, 2023

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that you consider Lexus of Chattanooga the best in town and that our team, especially Marc, consistently takes great care of you. At Lexus of Chattanooga, we strive to provide exceptional customer service and ensure that our customers have a positive experience every time they visit. It's fantastic to know that Marc and our staff have consistently met your expectations and provided you with the care and attention you deserve. Your satisfaction is our priority, and we're grateful for your continued trust and support. If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We're here to provide you with ongoing support and assistance. Thank you once again for choosing Lexus of Chattanooga and for your kind words. We appreciate your loyalty, and we look forward to serving you again in the future.

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