Marc was very helpful and patient.
I had a great experience with Marc and Lexus. I would recommend 100 times over!
I had a great experience with Marc and Lexus. I would recommend 100 times over!
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by candiceclowers
Apr 15, 2024 -
Lexus of Chattanooga responded
Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!
Best vehicle purchase experience ever!
Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t
Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga to pick it up. Marc and the entire staff I dealt with were all amazing......very honest, professional and accommodating. I definitely recommend Lexus of Chattanooga!
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by Teresa.a.meier
Feb 26, 2024 -
Lexus of Chattanooga responded
Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!
Ralph was knowledgeable, professional and made things
exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled.
exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled.
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by Bradley C.
Jan 15, 2024 -
Lexus of Chattanooga responded
Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!
I am thankful for my experience with Lexus of
Chattanooga. I had a problem with my car, and they worked it out. The outcome was very favorable, and I am very appreciative of the team.
Chattanooga. I had a problem with my car, and they worked it out. The outcome was very favorable, and I am very appreciative of the team.
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by Reneewill13
Nov 17, 2023 -
Lexus of Chattanooga responded
Thank you for sharing your positive experience with Lexus of Chattanooga! We're grateful to hear that our team worked out the issue with your car, and the outcome was very favorable. Your appreciation means a lot to us, and we're pleased that we could provide a solution to your satisfaction.
If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Lexus of Chattanooga and look forward to serving you again in the future.
My wife & I just purchased our 5th Lexus from this
dealer. Our salesman Ralph Paty was excellent from our first contact till the sale was completed! NO pressure at all instead he took a lot of time
dealer. Our salesman Ralph Paty was excellent from our first contact till the sale was completed! NO pressure at all instead he took a lot of time going over all the features & the VALUE of the car not just the price. His follow up the next day & a couple of other occasions was really nice making sure we were completely satisfied with our purchase. This is not a normal sales experience!! Ralph, Ed Emerson, Josiah made it a seamless experience!! John Cate in their service department ALWAYS provides us with a great experience & trouble free service!!! QUALITY, VALUE, & EXCEPTIONAL SERVICE make purchasing a car here an enjoyable experience!!!
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by Robert Mason
Nov 17, 2023 -
Lexus of Chattanooga responded
Thank you for choosing Lexus of Chattanooga for your 5th Lexus purchase, and congratulations on your new car! We're thrilled to hear about the excellent experience you had with Ralph Paty, Ed Emerson, Josiah, and John Cate. Providing a seamless and enjoyable experience, as well as focusing on quality, value, and exceptional service, is what we strive for.
If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your loyalty and trust in our team at Lexus of Chattanooga, and we look forward to serving you again in the future.
Excellent experience from start to driving
car out of
lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were
very professional, personable, respectful,
and patient!
I am enjoying my
lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were
very professional, personable, respectful,
and patient!
I am enjoying my car and have
confidence and assurance of
continued care and service in all
aspects.
Thank you all, Sharon Walker
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by clauwalk
Oct 31, 2023 -
Lexus of Chattanooga responded
Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience.
Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out.
Enjoy your car, and we look forward to serving you for many miles to come!
Our experience was excellent.
Ralph Paty is the consummate professional, and he was a pleasure to work with. He really has the knowledge of the product to enhance the customers ex
Ralph Paty is the consummate professional, and he was a pleasure to work with. He really has the knowledge of the product to enhance the customers experience and comfort level on buying a car. We’re a Lexus family, thanks Lexus of Chattanooga!
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by Rick Thompson
Aug 30, 2023 -
Lexus of Chattanooga responded
Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with us at Lexus of Chattanooga.
It's wonderful to know that Ralph Paty provided you with top-notch service. We're proud to have him as part of our team, and your kind words are a testament to his dedication and knowledge. We believe that a knowledgeable and professional approach enhances the car-buying experience, and we're glad Ralph could provide that for you.
We're honored to be a part of your Lexus family, and we thank you for choosing Lexus of Chattanooga. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Once again, thank you for your support and kind words. We look forward to serving you again whenever you need us!
Sep 06, 2023 -
Rick Thompson responded
We will certainly call on you again! Thank you.
My experience at Lexus of Chattanooga has by far been the
best car buying experience. Marc Bales made sure my transaction went smoothly, in a timely manner, and kept me informed every step of the way. I coul
best car buying experience. Marc Bales made sure my transaction went smoothly, in a timely manner, and kept me informed every step of the way. I could not be happier with the service.
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by katcolerealestate
Aug 01, 2023 -
Lexus of Chattanooga responded
Thank you for your wonderful feedback! We're thrilled to hear that your experience at Lexus of Chattanooga was the best car buying experience you've had.
Customer satisfaction is our top priority, and we're delighted that Marc Bales ensured your transaction went smoothly and efficiently. Keeping you informed every step of the way is a key aspect of our commitment to providing excellent service.
We're pleased to know that you are happy with the service you received, and we appreciate your kind words about our team.
If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us.
Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!
Fantastic experience with Marc and Ralph.
Simple, easy and quick. Best car buying experience ever.
Simple, easy and quick. Best car buying experience ever.
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by wimberlydawn
Jul 27, 2023 -
Lexus of Chattanooga responded
Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you.
Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us.
Thank you once again for choosing us, and we look forward to serving you again in the future.
They are the best in town!
!! Marc and the staff at Lexus of Chattanooga always takes great care of me!!
!! Marc and the staff at Lexus of Chattanooga always takes great care of me!!
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by WILLIAMSNATHANIEL2
May 15, 2023 -
Lexus of Chattanooga responded
Thank you for your wonderful review! We're delighted to hear that you consider Lexus of Chattanooga the best in town and that our team, especially Marc, consistently takes great care of you.
At Lexus of Chattanooga, we strive to provide exceptional customer service and ensure that our customers have a positive experience every time they visit. It's fantastic to know that Marc and our staff have consistently met your expectations and provided you with the care and attention you deserve.
Your satisfaction is our priority, and we're grateful for your continued trust and support. If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We're here to provide you with ongoing support and assistance.
Thank you once again for choosing Lexus of Chattanooga and for your kind words. We appreciate your loyalty, and we look forward to serving you again in the future.