Marc Bales
Marc Bales at Lexus of Chattanooga
Refer Me

Marc Bales

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
210 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 4 mos

Industry Experience

25 yrs, 4 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

210 Reviews

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210 Reviews of Marc Bales

April 06, 2024

Dealership Rating
Employee Rating

Marc was very helpful and patient. I had a great experience with Marc and Lexus. I would recommend 100 times over! More

by candiceclowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, LaTonya White

Apr 15, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

March 22, 2024

Dealership Rating
Employee Rating

Amazing experience! Everyone was straight forward and very transparent about the car buying process. I was on a limited time schedule, and everyone; sales, finance, an More

by Tom W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Mar 26, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing review! We're thrilled to hear that you had an amazing experience with us during your car buying process. Providing transparency and efficiency is always our top priority, especially for customers like you who are on a tight schedule. We're delighted that our team was able to streamline the process for you, from sales to finance and technology, allowing you to make the most of your time. Saving you valuable hours while ensuring a smooth and straightforward experience is what we aim for with every customer. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, don't hesitate to reach out. Safe travels, and thank you again for choosing Lexus of Chattanooga!

February 26, 2024

Dealership Rating
Employee Rating

The staff was excellent to work with. Very professional and customer oriented! Will definitely be back and recommend! More

by cfbrown3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 26, 2024

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our team at Lexus of Chattanooga! We're thrilled to hear that our staff provided excellent service, showcasing professionalism and a customer-oriented approach. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future and truly appreciate any recommendations you make. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels until we have the pleasure of serving you again!

February 22, 2024

Dealership Rating
Employee Rating

Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t More

by Teresa.a.meier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 20, 2024

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Employee Rating

I purchased a 2024 Lexus RX 350 from Marc Bales. He was an awesome salesman and the best I have ever dealt with. He was very friendly, patient and just a delight to work with. He made my buying e More

by prdugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience in purchasing a 2024 Lexus RX 350 from Marc Bales at Lexus of Chattanooga! We're thrilled to hear that Marc was an awesome and delightful salesman, making your buying experience easy and pleasant. It's wonderful that Justin in financing and Jackson explaining the car's features contributed to a simple and painless process. We appreciate your recommendation, and we're glad Allie's friendly introduction added to your overall satisfaction. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 09, 2024

Dealership Rating
Employee Rating

My wife and I visited the Chattanooga TN Lexus. Marc Bales was very busy the day we came but was still very helpful in our request to text drive a vehicle. Each time we have visited this location More

by Brian.Miller
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your recent visit! We're thrilled to hear that Marc Bales and our team were able to assist you, even during a busy day. Providing excellent and helpful service is our commitment, and we appreciate your kind words about your experience. Your continued visits and positive feedback mean a lot to us. If you ever have more requests or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

February 06, 2024

Dealership Rating
Employee Rating

Marc Bales was amazing and made everything seamless. Finance department made the process quick and easy. More

by Nickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Marc Bales made your experience amazing and seamless. Providing exceptional service is our priority, and it's gratifying to know that our finance department also contributed to making the process quick and easy for you. We appreciate your feedback, and if there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your seamless experience, and we look forward to serving you again in the future.

February 05, 2024

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Employee Rating

Very friendly, found the car of my dreams! ! I literally feel like a queen in this car. It is beautiful and drives so smoothly. ❤️❤️❤️ More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on finding the car of your dreams at Lexus of Chattanooga! We are delighted to hear that our team was very friendly and that you feel like a queen in your beautiful new car. It warms our hearts to know that you are enjoying the smooth drive and that your experience has been so positive. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. Wishing you many joyful miles in your new vehicle, and we look forward to being of service to you in the future.

February 05, 2024

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Employee Rating

Mark was super to work with! Everything was smooth and efficient from the test drive to financing! We will definitely recommend Lexus of Chattanooga and Mark! Great experience!! More

by Marilee Tennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mark and our team at Lexus of Chattanooga made your car-buying journey smooth and efficient, from the test drive to financing. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your great experience, and we look forward to serving you or your recommendations in the future.

February 05, 2024

Dealership Rating
Employee Rating

I met with Marc Bales on a busy Saturday. He was very professional and helped with everything I needed. The dealership is well ran and everyone there that I have worked with have all been ve More

by Brian_Miller10
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Feb 05, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Marc Bales and the entire Lexus of Chattanooga team. We take pride in maintaining a well-run dealership and providing professional service to our valued customers. It's fantastic to know that everyone you've worked with has been very good, and we appreciate your kind words. We look forward to welcoming you to our new location! If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe travels, and thank you for choosing Lexus of Chattanooga!

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