Ed Emerson
Ed Emerson at Lexus of Chattanooga
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Ed Emerson

Lexus General Manager 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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4.9
42 Reviews

Hello, my name is Ed Emerson and I have been with the McKamey family for 31 years. My hometown is Chattanooga. I started in Sales in June 1990, and I am also 2nd generation, being that my Father was here for over 18 years. I currently hold the position of General Manager for Lexus and have enjoyed meeting customers that have turned in to family! I would like to invite everyone to come see us and become a part of our family here at Lexus of Chattanooga.

Dealership Experience

33 yrs, 11 mos

Specialties & Trainings

NADA Academy Graduate

4.9

42 Reviews

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42 Reviews of Ed Emerson

February 19, 2024

Dealership Rating
Employee Rating

The last thing we expected to do on a Saturday was to drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor we More

by happyrx350owners
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your exceptional car purchasing experience with us! We're thrilled to hear that Michael's candid professionalism, knowledge, and demeanor exceeded your expectations. Kudos to Wade, Justin, and Jackson for going above and beyond, staying after hours to complete the sale and ensuring you were familiar with the car's technology before leaving. Your kind words about the entire team's accommodation, fairness, and thoroughness mean a lot to us. We're honored to have provided you with the best car purchasing experience of your lives. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 12, 2024

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Purchased a 2024 RX 350 and the entire staff was excellent to work with. Very professional and always available to answer any questions. More

by andertonstacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Lexus of Chattanooga responded

Thank you so much for choosing Lexus of Chattanooga for your recent purchase of the 2024 RX 350! We are thrilled to hear that your experience with our staff was excellent, and we appreciate your kind words about their professionalism and responsiveness. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new RX 350, and we look forward to serving you again!

December 11, 2023

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Excellent customer service from start to finish. Wonderful working with Lexus of Chattanooga. Highly recommend. More

by Ruiseñor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you experienced excellent customer service from start to finish at Lexus of Chattanooga. Providing a wonderful experience for our customers is our top priority, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Safe travels and enjoy your time with your Lexus! 🚗😊

November 27, 2023

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Employee Rating

This was one of the smoothest purchases I've ever made at an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100% More

by Bill_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Justin Hendrick

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that your purchase at Lexus of Chattanooga was one of the smoothest, and Marc played a key role in making it an excellent experience. It's wonderful to know that Marc was great to work with, communicated effectively, and ensured your complete satisfaction with both the vehicle and the dealership. We appreciate your enthusiastic recommendation of Marc and Lexus of Chattanooga. Your kind words about our friendly and professional staff mean a lot to us. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

November 11, 2023

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Employee Rating

My wife & I just purchased our 5th Lexus from this dealer. Our salesman Ralph Paty was excellent from our first contact till the sale was completed! NO pressure at all instead he took a lot of time More

by Robert Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, John Cate, Robbie Bales, Jackson Antinore , Josiah in Finance

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your 5th Lexus purchase, and congratulations on your new car! We're thrilled to hear about the excellent experience you had with Ralph Paty, Ed Emerson, Josiah, and John Cate. Providing a seamless and enjoyable experience, as well as focusing on quality, value, and exceptional service, is what we strive for. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your loyalty and trust in our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

November 05, 2023

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It was my first time buying a car and Ralph Paty wouldn’t have made it any easier. My wife and I are expecting our first baby in February and we wanted a comfortable and reliable vehicle for momma and baby. More

by Logangroves50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore

Nov 07, 2023

Lexus of Chattanooga responded

Congratulations on this exciting new chapter in your lives, and thank you for choosing Lexus of Chattanooga for your first car purchase! We are delighted to hear that Ralph Paty provided you with a fantastic buying experience. Your comfort and satisfaction are of the utmost importance to us, especially when selecting a comfortable and reliable vehicle for your growing family. We're thrilled to have been a part of this special moment, and we're delighted that you love your new RX 350. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to assist you with a caring and uplifting attitude. Wishing you and your growing family all the best, and many enjoyable rides in your new Lexus!

September 18, 2023

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Larry made the process painless and smooth, he is a master salesman and is so respectful of what I desired and the price range I established. He gave me some options I hadn’t considered and it helped m More

by Deanna A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Holder, Jackson Antinore , Alesia Durr, Justin Hendrick

Sep 20, 2023

Lexus of Chattanooga responded

Thank you for sharing your exceptional experience with Larry, Justin, Jackson, and the entire team at Lexus of Chattanooga! 🌟 Larry's mastery in sales, respectful approach, and ability to provide valuable options are indeed what sets us apart. We're delighted that he could assist you in finding the perfect vehicle within your desired price range. Justin and Jackson's expertise in finance and technology are invaluable in ensuring a seamless and satisfying car-buying experience. Your kind words mean the world to us, and we're thrilled to have been part of your journey. If there's anything more we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to provide the same top-notch service whenever you need us. Wishing you many joyful miles in your new Lexus!

August 03, 2023

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Absolutely the best car purchase that I have ever experienced. Everyone was friendly and professional. My salesperson, Curry, was extremely helpful in answering questions and negotiating the final de More

by bdclr63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Taylor Gibson, Curry Stone, Sales, Justin Hendrick, Finance

Aug 10, 2023

Lexus of Chattanooga responded

Thank you for sharing your outstanding car purchase experience with us at Lexus of Chattanooga! We're truly delighted to hear that your experience was the best you've ever had, and we're honored to have been a part of it. It's wonderful that our team members, including Curry, Mr. Emerson, and Justin, provided you with friendly, professional, and helpful service throughout the process. Your recommendation means a lot to us, and we're grateful for your kind words. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We're here to assist you.

June 23, 2023

Dealership Rating
Employee Rating

Love love love Lexus of Chattanooga. Marc is the best and will always be my go to sales guy! ♥️ More

by kirawillis
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your enthusiastic feedback and for choosing Lexus of Chattanooga as your preferred dealership. We're thrilled to hear that you love our dealership and that Marc has provided you with exceptional service. Marc is indeed a valued member of our team, and we appreciate your loyalty and trust in him as your go-to salesperson. We will make sure to recognize Marc for his outstanding dedication to customer satisfaction. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for your continued support, and we look forward to serving you with the same level of excellence in the future.

March 09, 2023

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Employee Rating

Was a very fun experience. Started out with online conversations. He was so genuine and helpful More

by cindywalker.rhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Evan Emerson

Mar 09, 2023

Lexus of Chattanooga responded

Thank you so much for the positive review! Who say's buying a vehicle can't be fun huh? We appreciate you allowing us here at Lexus of Chattanooga to assist you. Once again, Thank You!

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