Robby Ramsey

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service. More

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Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being ser find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being serviced. Awesome company awesome group of people at the service center at Vernon auto Group. More

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The service department is dedicated in delivering the highest quality service and make sure there’s nothing left undone. highest quality service and make sure there’s nothing left undone. More

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They diagnosed the problem and fixed the issue in a timely manner, plus covered it under the warranty timely manner, plus covered it under the warranty More

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They are very professional and always go above and beyond to help anyone. Very kind and patient. to help anyone. Very kind and patient. More

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All aspects of this dealers operation is and continues to be outstanding and should be used as an example for all other dealerships to follow be outstanding and should be used as an example for all other dealerships to follow More

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Vernon auto group is an amazing dealership with a great staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. More

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service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

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Service was fast, employees accommodating. Facility was clean, waiting area and restroom were spotless! Perfect. Facility was clean, waiting area and restroom were spotless! Perfect. More

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Chris is a great guy, but our truck has been in the shop since August 1, 2023 and they can't give us any answers as to when it will be fixed. Nor have they given us a loaner vehicle. We always try to shop since August 1, 2023 and they can't give us any answers as to when it will be fixed. Nor have they given us a loaner vehicle. We always try to shop local, but the service of this dealership is greatly lacking. They were very happy to sell us this truck back in 2020 but keeping the truck serviced is another story. More

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