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Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins

Robert Alanis | Page 6

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
201 Reviews
4.9

201 Reviews

Write a Review

201 Reviews of Robert Alanis

December 05, 2023

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Employee Rating

Great negations and great people to work with, Bobby, Steve, and Tom. Will recommend them to many. Thank you. More

by Dennismillercarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Garcia

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Dec 06, 2023

Advantage Chevrolet of Hodgkins responded

Dennis, I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 17, 2023

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Employee Rating

Everyone at the dealership treated me very well and expedited the buying process, in a very pleasing way. Well done.! More

by thomasritter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fitzpatrick

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Nov 17, 2023

Advantage Chevrolet of Hodgkins responded

Thomas, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 02, 2023

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Employee Rating

The staff is always professional, kind and courteous. I’ve never had a bad experience at Advantage Chevrolet. More

by jeffmancilla.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong , Isamar Diaz, Cynthia Tena

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Nov 04, 2023

Advantage Chevrolet of Hodgkins responded

Jeff, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 31, 2023

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Employee Rating

a few things I found dishonest. when it's advertised certified then you try to charge an additional $1500 if you want it certified is wrong. then it's listed online as no accident More

by sigel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Print
Nov 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Sigel. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 18, 2023

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Employee Rating

Great dealership. . Always treat us like family. Attentive explain everything in detail. Robert Alanis is the best. More

by jjleyva24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong , Cynthia Tena

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Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

JJ, hello, and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 14, 2023

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Employee Rating

Amazing help! Knew what I was looking for! I was in and out and happy! More

by bekah.smoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 15, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience, Bekah! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 02, 2023

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Employee Rating

best costumer service i ever had at a dealership thank you very much i really appreciate it !!! More

by takeoff312.freight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 19, 2023

Dealership Rating
Employee Rating

Absolutely customer focused and friendly. The staff are a credit and a result from their leadership by KRYSTAL ROBERTS! More

by michaelboykin71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Cyril Oghomeh

Print
Aug 22, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 28, 2023

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Employee Rating

I had an okay experience; I did not like waiting 45 minutes to pay for my vehicle with a check in my hand. More

by eddiekozak
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Print
Jul 31, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for your review, Eddie. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 21, 2023

Dealership Rating
Employee Rating

I had an scheduled appointment and it still took just about 3 hours to get and oil change. More

by anthonyard7
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Krystal Roberts, Mike Armstrong, John Mack, Dennis Reily, Dan Rekstad, Adrianne Gentile, Kathy Reidl, Marcy Frye , Abel Duran

Print
Jun 23, 2023

Advantage Chevrolet of Hodgkins responded

Anthony, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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