Robert Alvine | Page 14

Wonderful Highly recommend this dealership. Wonderful experience very accommodating to your needs and wants. Jason worked to get me the car I wanted. Rodney go Highly recommend this dealership. Wonderful experience very accommodating to your needs and wants. Jason worked to get me the car I wanted. Rodney got me the financing that worked. David made me laugh and Joe listened patiently to my ever increasing wish list! Mr. Alvine introduced himself and spent time answering my questions. Great group of hard working people! More

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Unhelpful Many mishaps, from date of car purchase until recent. When I had an issue with sales, bob was conveniently unavailable. Recently, we reached an impas Many mishaps, from date of car purchase until recent. When I had an issue with sales, bob was conveniently unavailable. Recently, we reached an impasse, service damaged my glove box while replacing my cabin air filter. The glove box fell out on my way home More

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Listened to what I was looking for. Another pleasant experience with Premier Subaru. I have purchased many cars from them, and continue to have them service my vehicles. Lucas Pannone wa Another pleasant experience with Premier Subaru. I have purchased many cars from them, and continue to have them service my vehicles. Lucas Pannone was very professional and friendly. Lucas did helped me decide on the Outback Wagon that would best suit my needs. Rodney had everything ready for me, so they could accommodate my tight schedule. Keep up the Good Work! More

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Best place to try and buy a Subaru We have bought 5 Subarus here over the last 12 plus years...Sales and particularly service here are the best.......any hiccoughs are quickly dealt wit We have bought 5 Subarus here over the last 12 plus years...Sales and particularly service here are the best.......any hiccoughs are quickly dealt with.......ang usually in the customer's favor.....if you are not satisfied......let Bob Alvine know.....he's the guy running the place. More

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Outstanding Service Lucas (Luke) Pannone exceeded all our expectations of professionalism, knowledge and efficiency. He made our experience simply pleasurable which is n Lucas (Luke) Pannone exceeded all our expectations of professionalism, knowledge and efficiency. He made our experience simply pleasurable which is not an easy feat for our least favorite task of buying a new car. We fully endorse the Premier Subaru dealership which has hired and trained excellent employees and this will be the fourth Subaru car that we have purchased from the dealership. A recent car accident allowing my husband to survive with serious injuries is a testament to the quality and life safety engineering behind the Subaru. We are huge fans. More

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Very happy I have several things to tell you about Premier! This is my first Subaru purchased at Premier and I believe it won't' be my last!! Luke Pannone was I have several things to tell you about Premier! This is my first Subaru purchased at Premier and I believe it won't' be my last!! Luke Pannone was professional, knowledgeable, friendly and easy to talk to. He made the deal work for me, it was a pleasant experience!! A few weeks after the purchase I was invited to a new car owner clinic, NEVER have I ever been invited to a clinic at ANY dealership. I attended it, Gary (service manager) was very informative, very kind and patient and we learned alot. Gary and his team are there for you! We also met Bob ALvine the owner, very nice down to earth gentleman. He's very proud of his dealerships and his employee and very happy to have us has customers. It was a pleasure to meet him! Just one more thing,. During the clinic I mentioned that I couldn't get the Home Link connected to my garage remote, Joe Zerbor(Subaru car Connect) took the time to come to my home and fix it. Joe is a very pleasant, helpful, and knowledgeable ! I couldn't be happier with the entire Premier experience! Thank you!! More

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New car This is my first Subaru and the buying experience was terrific! All of the Premier employees were friendly and honest, and a pleasure to deal with. This is my first Subaru and the buying experience was terrific! All of the Premier employees were friendly and honest, and a pleasure to deal with. More

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Promotion made us make an uninformed decision Our experience purchasing our 2017 Outback was tarnished when after the purchase we realized that features we had on our 2015 Outback were not include Our experience purchasing our 2017 Outback was tarnished when after the purchase we realized that features we had on our 2015 Outback were not included in the 2017 Outback. The electric rear door closure and navigation that were included on our 2015 Outback were not included on the 2017 model. Shame on us for not realizing this at the time of purchase but we made the assumption that since Premier sold us the 2015 and had the Vin number that we would have been alerted that these options were not included on the 2017 model. Since the deal had to be made that day I feel we were not told the difference between what we had and what we were about to purchase. Lesson learned don't rush into making a decision. More

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Purchase of New Car After contacting several Subaru dealerships, Premier Subaru offered the best pre-sale and sale service. No high pressure sales. Quite negotiable. The After contacting several Subaru dealerships, Premier Subaru offered the best pre-sale and sale service. No high pressure sales. Quite negotiable. The best price offered in southern CT. The owner reached out and recommended us to an excellent sales representative. Overall, a wonderful experience for something that could be otherwise very stressful. More

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Eight Subaru cars and counting! Bill and Karen My wife and I have bought eight Subaru cars from Premier over the years and we are contemplating a ninth.(Several WRXs,several FORESTE Bill and Karen My wife and I have bought eight Subaru cars from Premier over the years and we are contemplating a ninth.(Several WRXs,several FORESTERs, and one STi). Our loyalty to the dealership is both practical and personal:practical because Subaru vehicles are sturdy ,reliable, and durable( I got 240,000 miles on my STi over a ten year period with the original engine and clutch); and personal because the staff-sales, service and Bob Alvine in particular -has been helpful, friendly, reliable ,available and knowledgeable.We have worked with Barbara Mullen, Gary Christiansen, Robert Burgess, Johnny Rodriguez and Bob Alvine over the years and more recently with Brian Laguessa, Ted AStarita, Dale Messinger, and Jason Jarkes. Bob Alvine was very helpful when he helped my wife through the stressful circumstances when her Forester was totaled- while parked -by a runaway vehicle.There is nothing "slick" about this dealership. It is 'First Class' all the way. I believe that the persistent class of the Dealership is a reflection of Bob Alvine's judgment and commitment to high standards of quality and engagement with his customers. More

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