Robert Baturin
Robert Baturin at Arlington Heights Buick GMC
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Robert Baturin

Sales

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.8
131 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

12 yrs, 10 mos

4.8

131 Reviews

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131 Reviews of Robert Baturin

May 10, 2024

Dealership Rating
Employee Rating

Andrew And Mike were great! They made the process painless and they also gave us a great deal on our cars ! More

by DJPHEEN861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 07, 2024

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The follow-up from Victor Melendez during the purchase process and after was excellent and very helpful. More

by A.KALOV
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez

April 26, 2024

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Rob was heaven sent. I was literally at another dealership in another state about to purchase a Buick Envista but it didn’t have all the features I wanted. I get a call f More

by MARKITA.BARNES22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino

Apr 29, 2024

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Markita. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rob was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

April 11, 2024

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AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ariel Szwec, Dean Fay

Apr 13, 2024

Arlington Heights Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

Apr 14, 2024

Robyn responded

SUCH GREAT CUSTOMER SERVICE AND RESPONSE “MISSION ACCOMPLISHED” WHAT PERSON THAT REPRESENTS THIS BUSINESS RESPONDS LIKE THIS IM NOT HAPPY BECAUSE I WAS TOLD LOOSING MY REMOTE START CLICKER IS MY FAULT AND TOW TRUCK COMPANY THIS BUSINESS LOST IT AND IS ACTING BEYOND UNPROFESSIONAL so I guess we couldn't get this done and we've upset you even more it looks like mission accomplished right give me a call back when you get a chance...

April 06, 2024

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Definitely a positive experience with this dealership. Friendly atmosphere and fair pricing on work trucks. More

by Tamlaj10
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Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

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Robert was awesome and to the point. I am extremely satisfied with their service! Thanks! More

by ELISAMONROY56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Apr 08, 2024

Arlington Heights Buick GMC responded

Elisa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

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Flawless transaction from start to finish. Super nice people to deal with. I highly recommend this dealership More

by ADMIN46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We cannot thank you enough for your wonderful review of Arlington Heights Buick GMC and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Buick GMC Team

April 05, 2024

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Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More

by KARENPCPS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Amy Fligel , Allie

Apr 08, 2024

Arlington Heights Buick GMC responded

Karen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 10, 2024

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The best customer service at any car dealership. They were very patient and explained all the options for me. I will definitely return for all my cars in the future. I am even send in my mom. More

by CASPI
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin

Mar 11, 2024

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team, Caspi! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

January 20, 2024

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Employee Rating

Great dealer , the whole process was easy going , everyone really nice , I will be on my 4 th Buick More

by michael_audino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Michael. Sincerely, The Arlington Heights Buick GMC Team

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