Robert Baturin
Robert Baturin at Arlington Heights Buick GMC
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Robert Baturin | Page 2

Sales

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.7
129 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

12 yrs, 10 mos

4.7

129 Reviews

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129 Reviews of Robert Baturin

July 08, 2023

Dealership Rating
Employee Rating

They have always treated me like family and taken care of everything. The dealership (whether sales or service) has always gone above and beyond to ensure a fantastic experience and level of service. More

by gnickelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

June 29, 2023

Dealership Rating
Employee Rating

She was great to work with and kept in contact with us thought the process. More

by Tim
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Arlington Heights Buick GMC responded

Tim, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

May 31, 2023

Dealership Rating
Employee Rating

This was probably my best car buying experience ever. They were helpful right away before I even came in and then when I did make it in they made sure to have everything ready for me to get in and get o More

by Lou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino , Tony Audino

Jun 01, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

May 01, 2023

Dealership Rating
Employee Rating

was looking at a truck, sticker says $87895, call to ask about it, well the price is now $90875, asked why, Market Adjustment, ahhhh, next dealership, but glad they were upfront honest. More

by WG
Sales Price Transparency
Recommend Dealer
No
May 03, 2023

Arlington Heights Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

May 03, 2023

WG responded

You have interesting sales tactics

April 21, 2023

Dealership Rating
Employee Rating

They were very disorganized and the sales person had little to no knowledge of or interest in my car. The Finance employee was passive aggressive about a change in my purchase price and uninformed abou More

by jrozinski
Recommend Dealer
No

Other Employees Tagged: Tony Audino

Apr 25, 2023

Arlington Heights Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Arlington Heights Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

April 03, 2023

Dealership Rating
Employee Rating

Exceptional sales person, Shelly Barr! Loved working with her. Knowledgeable about our new GMC YUKON DENALI ULTIMATE & if she didn’t know an answer to our question, she researched & got ba More

by RioBravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Shelly's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

March 07, 2023

Dealership Rating
Employee Rating

Very professional, prepared, and easy to work with. Made doing business a pleasure and recommendable. More

by 2023 Customer
Recommend Dealer
Yes
Mar 08, 2023

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

January 12, 2023

Dealership Rating
Employee Rating

Arlington Heights Buick GMC is hands down one of the greatest car buying experience in a life time. Robert and Cesar are an amazing sales team. Friendly attentive and will not waste your time or money More

by Jeremy&luke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Cesar Martinez

Jan 13, 2023

Arlington Heights Buick GMC responded

Jeremy and Luke, thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

December 27, 2022

Dealership Rating
Employee Rating

Timely service. Washed car at the end. Friendly service person. Waiting room good. Great cars. More

by rbirdsell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Dec 29, 2022

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2022

Dealership Rating
Employee Rating

We had Efficient, Courteous and Prompt and Service. Dealership was very clean and comfortable waiting area! More

by dianamahony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2022

Arlington Heights Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Arlington Heights Buick GMC Team

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