Robert Bell
Robert Bell at North Penn Mazda

Robert Bell | Page 11

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Robert Bell

September 04, 2025

Dealership Rating
Employee Rating

Fast service. Love the transparency with their video messaging. I know exactly what they've done and how much it costs, never any surprises. More

by newlandkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Sep 05, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad you enjoy the transparency of our video messaging. Our goal is to keep you informed every step of the way, so it’s great to hear that you appreciate knowing exactly what’s being done with no surprises.

September 02, 2025

Dealership Rating
Employee Rating

Rob was super easy and professional to work with. as well as the finance department More

by DVDSKWRNSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Sep 02, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re glad to hear Rob and our finance team made everything easy and professional for you. We appreciate your kind words and look forward to helping you again in the future!

August 18, 2025

Dealership Rating
Employee Rating

Very professional Robert always does a great job. Will is always pleasant to deal with. More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Aug 25, 2025

North Penn Mazda responded

Thank you for your kind words! We’re glad to hear that Robert’s professionalism and Wil’s friendly service made your experience a great one. We truly appreciate your feedback and look forward to seeing you again!

August 14, 2025

Dealership Rating
Employee Rating

It was a Quick and smooth in and out for drop off and pick up. More

by kansun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 15, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re glad to hear your drop-off and pick-up were quick and smooth. We appreciate your trust in us and look forward to assisting you again!

August 14, 2025

Dealership Rating
Employee Rating

I appreciate the free car wash after every service. It was a bit pricy this time around but they don’t overcharge for labor which is why I keep coming back. More

by khibbeln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Aug 15, 2025

North Penn Mazda responded

Thank you for your feedback! We’re glad you enjoy the complimentary car wash with every service and truly appreciate your loyalty. While we understand some visits can feel pricier, we’re committed to keeping our labor costs fair and transparent. It means a lot to know that’s one of the reasons you continue to choose us. We look forward to seeing you next time!

August 05, 2025

Dealership Rating
Employee Rating

Everyone was GREAT. They were all very helpful and accommodating. Everything was seamless. Thank you More

by vokthomas
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Aug 05, 2025

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that your experience was seamless and that our team was able to provide helpful and accommodating service. We truly appreciate you choosing us and look forward to seeing you again in the future. Enjoy every mile ahead! 🚗✨

August 04, 2025

Dealership Rating
Employee Rating

Will and Amanda were very attentive and helpful. I would highly recommend them for their service and loyalty to clients. More

by Jcaffey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Aug 04, 2025

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that Wil and Amanda provided you with attentive and helpful service. Their dedication to our clients is something we’re truly proud of. We appreciate you choosing us and look forward to assisting you again in the future!

July 29, 2025

Dealership Rating
Employee Rating

This dealership continues to show excellent customer service. This is my second vehicle that I’ve had serviced here and I plan on coming back! More

by Margaret McKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jul 29, 2025

North Penn Mazda responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had excellent experiences with our service team—not just once, but twice! It truly means a lot to us that you plan on coming back. We look forward to taking great care of you and your vehicle for many years to come!

July 25, 2025

Dealership Rating
Employee Rating

Excellent service and good communication as the service progresses. Would recommend to friends and family More

by KADRIAANSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had an excellent service experience and appreciated our communication throughout the process. Your recommendation to friends and family truly means a lot to us. We look forward to seeing you again at North Penn — thank you for choosing us!

July 16, 2025

Dealership Rating
Employee Rating

Service department is very communicative and loaner car service is wonderful! Friendly staff doing a great job! More

by EVALENCIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

North Penn Mazda responded

Thank you for the kind words! 🙌 We're so glad to hear that our service team kept you in the loop and that the loaner car made things easier. Our staff takes pride in providing a smooth and friendly experience every step of the way! 🚗💨 Thanks for choosing us — we look forward to seeing you again down the road! 😊

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