Robert Bell
Robert Bell at North Penn Mazda

Robert Bell | Page 9

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Robert Bell

November 24, 2025

Dealership Rating
Employee Rating

Good dude does a good job and he’s very conscientious and helpful. I like doing business with everyone at that company. More

by georgebake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Nov 24, 2025

North Penn Mazda responded

Thank you so much, George! We truly appreciate your kind words and continued trust. Our team prides itself on being helpful, conscientious, and easy to work with, so it means a lot to hear that reflected in your experience. We love doing business with you as well and look forward to seeing you next time!

November 24, 2025

Dealership Rating
Employee Rating

Everything was great as usual. My only suggestion is that for the loaner cars that you have them scraped and ready for guests in the morning. I had to ask to have mine scraped bec More

by SUSAN.MULVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

North Penn Mazda responded

Thank you, Susan — we truly appreciate your continued trust and loyalty! We’re glad everything was great overall, and thank you for sharing this helpful suggestion. We apologize that your loaner wasn’t fully cleared off and that a scraper wasn’t available — that’s an important detail, especially on cold mornings. We’ve already shared your feedback with our team so we can ensure loaner vehicles are prepared and equipped moving forward. Thanks again for helping us improve — we look forward to seeing you next time! ❄️😊

November 22, 2025

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Courteous, pleasant staff & beautiful & comfortable dealership! Very efficient & effective service. Great refreshments provided, which is a nice touch! Thank you! More

by DRSOLEM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Nov 24, 2025

North Penn Mazda responded

Thank you so much for the kind words and for choosing us! We’re thrilled to hear that our team, facility, and service made your visit enjoyable — and we’re glad you liked the refreshments too. 😊 We truly appreciate you and look forward to welcoming you back anytime!

November 22, 2025

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Bob took the time to explain stuff too me just so I'd be more informed the next time. Whole experience has been great over here, from buying 6 months ago to my first service this week. Thank ya'll! More

by zblum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Alyssa Krauth

Nov 24, 2025

North Penn Mazda responded

Thank you so much for taking the time to share this — and for being part of our family from purchase to service! We’re thrilled to hear your experience has been great throughout, and we’ll be sure to pass along the shoutout to Rob. He’ll appreciate it! Thanks again for your trust and loyalty — we look forward to seeing you next time! 🙌😊

November 20, 2025

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North Penn Mazda is the best around. Professional, courteous, respectful. Will not go to another Mazda dealer. More

by DARAMEN90
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 21, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re honored to be your go-to Mazda dealership. Our team truly strives to provide professional, courteous, and respectful service every single visit, and it means a lot to know it’s making a difference. We look forward to continuing to earn your trust every time you’re here. 🚗💙

November 13, 2025

Dealership Rating
Employee Rating

Everything went smoothly. Rob did an excellent job of staying in contact and informing me on pricing! He's a great service writer More

by phillyphan660
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

November 06, 2025

Dealership Rating
Employee Rating

Great service, friendly staff! ! My car gets worked on quickly and the work done is shared in a video. More

by SCATTAU
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Nov 06, 2025

North Penn Mazda responded

Thank you so much for the awesome feedback! We’re thrilled to hear you enjoyed the quick service and transparency of our video updates. Our team always strives to make every visit smooth and stress-free — we appreciate you choosing us! 🚗✨

October 31, 2025

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Employee Rating

Very responsive to need for this service and with handling the problem. All personal I dealt with were courteous and patient. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Oct 31, 2025

North Penn Mazda responded

Thank you, Ralph! We truly appreciate your kind words and are so glad to hear that our team was responsive and helpful in addressing your service needs. Providing courteous and patient care is what we strive for every day. We’re grateful for your trust and look forward to serving you again! 🚗✨

October 30, 2025

Dealership Rating
Employee Rating

Wonderfully easy. They made it simple and easy and had the video explaining everything perfectly More

by michaeldicerbo23
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Oct 31, 2025

North Penn Mazda responded

Thank you so much for sharing this! We’re so glad to hear the process was easy and that the video helped explain everything clearly. We appreciate you taking the time to leave us such great feedback!

October 24, 2025

Dealership Rating
Employee Rating

Excellent customer service from Wil, Jay, Shane and service dept! I could not be happier More

by BEN VITELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Oct 27, 2025

North Penn Mazda responded

Thank you, Ben! We’re so happy to hear Wil, Jay, Shane, and our Service team provided excellent customer service. We truly appreciate your feedback and are thrilled to know you couldn’t be happier! 🙌🚗

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