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Robert Brown

Overview Reviews (104) Inventory (84)

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Robert Brown

Robert Brown | Page 3

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Contact Me

4.6

104 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Overview Reviews (104) Inventory (84)

Dealership Experience

15 yrs, 11 mos

Industry Experience

47 yrs, 3 mos

Languages Spoken

English

4.6

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Robert Brown

March 18, 2026

Dealership Rating

Employee Rating

They were very nice and courteous. I would use them every time to service my vehicle. I would use them every time to service my vehicle. More

by joe332006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 19, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear our team was nice and courteous, and that you feel confident bringing your vehicle to us for service every time. We truly appreciate your trust and support!

March 16, 2026

Dealership Rating

Employee Rating

I was able to make an appointment over the phone. Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly peop Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly people make you feel at home. More

by jimmy_mauldin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear scheduling your appointment was easy and that Robert got you checked in quickly. It’s great to know your vehicle was serviced on time at a good price, and that you enjoyed the comfortable waiting area and friendly atmosphere. We truly appreciate your trust in our team!

March 11, 2026

Dealership Rating

Employee Rating

Outstanding in every aspect. Joy was amazing and made buying a vehicle an absolute pleasure. Frank was as well. I will definitely recommend Walt Massey to anyone I know looking t Joy was amazing and made buying a vehicle an absolute pleasure. Frank was as well. I will definitely recommend Walt Massey to anyone I know looking to purchase a vehicle! More

by jbwood421

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Wallace, Joy Mcdowell

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Mar 11, 2026 -

Walt Massey Chevrolet Marion responded

It is wonderful to hear that your vehicle purchase was an absolute pleasure from start to finish. Providing an amazing and seamless experience is a primary goal for the entire team. Your high recommendation to friends and family is greatly valued.

March 02, 2026

Dealership Rating

Employee Rating

The service was good but a little pricey on the battery. Robert did a good job.?? Robert did a good job.?? More

by dunn.sylvia1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown

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Mar 03, 2026 -

Walt Massey Chevrolet Marion responded

It is great to hear that the service met expectations and that the team provided a job well done. We appreciate the feedback regarding the battery pricing, as competitive value is always a top priority. Thank you for the kind words about the quality of the work. We look forward to seeing you again for your future needs!

March 02, 2026

Dealership Rating

Employee Rating

Always excellent. Been dealing with Robert and the service dept. for man years and always get professional service. Been dealing with Robert and the service dept. for man years and always get professional service. More

by shipleyjerryd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown

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Mar 02, 2026 -

Walt Massey Chevrolet Marion responded

It is wonderful to hear that the service department and Robert have consistently provided professional care for many years. Maintaining that long-term trust is our top priority. We truly appreciate the continued loyalty and kind words. Thank you for choosing us for your vehicle needs!

February 23, 2026

Dealership Rating

Employee Rating

Everything was fine, everybody there was very kind and considerate I would recommend massey chevrolet to a friend considerate I would recommend massey chevrolet to a friend More

by allengoodman2015

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown

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Feb 24, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re happy to hear our team treated you with kindness and consideration. Your recommendation means a lot to us, and we truly appreciate your trust in Massey Chevrolet!

February 21, 2026

Dealership Rating

Employee Rating

We have used this dealership for years and appreciate their timely service! Our vehicle is well taken care of! their timely service! Our vehicle is well taken care of! More

by foglemanforcourt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear you’ve trusted our dealership for years and that your vehicle is well cared for with timely service. We truly appreciate your loyalty and support!

February 20, 2026

Dealership Rating

Employee Rating

Great Great service like the new phone answer service setup Buy Robert and the crew some donuts setup Buy Robert and the crew some donuts More

by jcattfamily

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown

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Feb 24, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience! We’re glad to hear you received great service and enjoyed the new phone answer setup. We truly appreciate your trust in our team!

February 20, 2026

Dealership Rating

Employee Rating

Joy is the best! ! Very helpful and knowledgeable. Will most definitely be coming back to see her when I get my next car. ! Very helpful and knowledgeable. Will most definitely be coming back to see her when I get my next car. More

by gingerlynn01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Wallace, Joy Mcdowell , Amber Barnes

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Feb 20, 2026 -

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear Joy was so helpful and knowledgeable, and that you plan to return to see her for your next vehicle. We truly appreciate your trust and support!

February 20, 2026

Dealership Rating

Employee Rating

Grease on my floor mats. Grease on the steering wheel, gear shift and door panel. I have beige interior. Not happy! Grease on the steering wheel, gear shift and door panel. I have beige interior. Not happy! More

by deborah.saffell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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