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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown | Page 4

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
104 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

15 yrs, 11 mos

Industry Experience

47 yrs, 3 mos

Languages Spoken

English English

4.6

104 Reviews

Write a Review

104 Reviews of Robert Brown

February 19, 2026

Dealership Rating
Employee Rating

Always very nice and take care of your needs in a timely manner, always satisfied with my service More

by dfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear our team consistently takes care of your needs in a timely manner and that you’re always satisfied with your service. We truly appreciate your trust and support!

February 16, 2026

Dealership Rating
Employee Rating

I like the service that I receive because it's not a al day stay. Consumer service is really nice. More

by ppearlclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton

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Feb 17, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear you appreciate our efficient service and that our customer service team makes your visit a positive experience. We truly value your trust in us!

February 08, 2026

Dealership Rating
Employee Rating

My oil change was scheduled and done pretty quick. I scheduled an oil change, I received an oil change and tire rotation. The service was done pretty quick and I was satisfied. More

by rtnfl
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Feb 09, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear your oil change and tire rotation were completed quickly and that you were satisfied with the service. We truly appreciate your trust in us!

February 04, 2026

Dealership Rating
Employee Rating

Robert and the crew is awesome, Robert always make my visit feel personal . Never a long wait, in and out. I really appreciate the professionalism and personal welcome that I receive every visit More

by ANTHONYTOY5160
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Feb 05, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear Robert and the team consistently make your visits feel personal and efficient. We truly appreciate your kind words and your continued trust in us!

January 30, 2026

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Employee Rating

Don't have time to describe my experience with every time I go somewhere. Doctors, parts houses etc. Everybody wanting info More

by steve0315
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Feb 03, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We understand how busy life can get, and we’re glad to hear you take the time to share your experience with us. We truly appreciate your trust in our team!

January 26, 2026

Dealership Rating
Employee Rating

Scheduled my appointment for service via the my Chevrolet app and truck was taken back for service upon arrival. The service work was performed to expectations and I was on my way without any delays or probl More

by RITTERDAVID149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear scheduling through the My Chevrolet app was easy and that your service was completed efficiently and met your expectations. We truly appreciate your trust in us!

January 07, 2026

Dealership Rating
Employee Rating

Fast and efficient The service department was curteous and kept us informed the whole time we were there. More

by lgregory3
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jan 09, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback. We’re glad to hear everything was fast and efficient, and that our team was courteous and kept you informed throughout your visit. We truly appreciate you choosing us.

January 05, 2026

Dealership Rating
Employee Rating

Mr. Robert's help me out greatly by showing me how to put in new battery in my remote and how to use key to get into vehicle another way. He has always been friendly and professional. More

by Db63_02
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jan 05, 2026

Db63_02 responded

Friendly staff, area always clean, wait time is never pass 30 minutes.

January 02, 2026

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Employee Rating

They didn’t check what I told them to check on my truck still charge me for that More

by Felipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 03, 2026

Walt Massey Chevrolet Marion responded

We’re sorry to hear about this and understand how frustrating that is. That’s not the experience we want for our customers, especially when you specifically asked for something to be checked. Our General Manager, Dan Schian, will be reaching out to learn more and help address this. If you’d like to speak with him directly, he can be reached at 870-771-4566 so we can work toward making this right.

January 01, 2026

Dealership Rating
Employee Rating

Great They got me in and out the same day. They always provide great service More

by stacibrooks74
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jan 03, 2026

Walt Massey Chevrolet Marion responded

That’s great to hear. Getting you in and out the same day while providing consistently great service is exactly what we aim for. We appreciate your continued trust and look forward to helping you again.

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