Robert Buchanan | Page 11

Excellent Service. Excellent car Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight an Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight and to the point. He was also extremely knowledgeable about the vehicle and answered all of my questions in detail. I'm very pleased with the treatment and professionalism from both Albert and Robert. I would not hesitate to recommend Albert to anyone. He would be my go-to guy in the future on my next purchase More

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First Class Service and Product Alberto Zamorano and his team of professionals provide First Class service. After having the Maserati Quattroporte 2015 for five days, I can say with Alberto Zamorano and his team of professionals provide First Class service. After having the Maserati Quattroporte 2015 for five days, I can say with confidence that it has to be the best car on the road. From the progressive refinement of interior conveniences to the unparalleled style and beauty, the Quattroporte product is like transporting in a dream. The entire process was seamless, professional and quick. From the test drives, to the paperwork to the delivery of product with hand-on programming of my phone and education of all aspects of the car. Thank you Alberto and your team for providing me with continued enjoyment and safety for years to come. Thank you. Thank you. Thank you. Vroom Vroom!!! More

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Great dealing experience Albert is very helpful and warm! I lived in the center of PA, there is no Maser retailer nearby. I contacted with several dealers and then decided to Albert is very helpful and warm! I lived in the center of PA, there is no Maser retailer nearby. I contacted with several dealers and then decided to purchase one at Criswell because of a good communication with Albert. It just took me a couple of hours at the dealership to get everything done. Thanks for the great help to Albert and all other guys! More

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Great Experience Alberto is a true automotive professional in the industry. If any one is looking to buy a Maserati in Washington DC area - Alberto is the guy. Overall Alberto is a true automotive professional in the industry. If any one is looking to buy a Maserati in Washington DC area - Alberto is the guy. Overall excellent experience w/ the Dealership and all the staff I interacted with. A+++ More

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Fantastic The deal was exceptional. The service provided by Abiola and Robert was first rate. I would highly recommend this dealership. I came all the way fro The deal was exceptional. The service provided by Abiola and Robert was first rate. I would highly recommend this dealership. I came all the way from San Antonio because of the deal. More

Helpful 5

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Perfect buying experience From the moment I reached out for information on a new Maserati Ghibli and arranged for an appointment with Alberto Zamarona until my visit to the dea From the moment I reached out for information on a new Maserati Ghibli and arranged for an appointment with Alberto Zamarona until my visit to the dealership and subsequent purchase of the car my experience could not have been any better. The dealership itself and their inventory is very impressive and meeting Alberto in person and having him walk me expertly through the entire process couldn't have been more pleasant. It was indeed a perfect buying experience. More

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Best in class George delievered best in class Maserati experience from beginning to end. The value not only came from the acquiring the vehicle itself, but from th George delievered best in class Maserati experience from beginning to end. The value not only came from the acquiring the vehicle itself, but from the professionalism and the understanding of our needs & desires to find the most suitable Maserati. Would definitely recommend to anyone looking for refined, high-end luxury vehicle and service. - Daniel N. More

Helpful 5

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Fantastic Experience & Professionalism I drove down from Pittsburgh PA to purchase an Alfa 4C land edition from Alberto and Omar on Saturday 5/30/2015. I was running a bit late due to thund I drove down from Pittsburgh PA to purchase an Alfa 4C land edition from Alberto and Omar on Saturday 5/30/2015. I was running a bit late due to thunderstorms coming down as well as unscheduled food break, but I walked into the dealership and Alberto was at the door and greeted me by name and offered both myself, my girlfriend, and my friend a beverage while they pulled the car around for me to review. While the car was being pulled around, Scott (the service manager) introduced himself to me as he is the person I initially liaised with on the car. I think everyone could tell how excited I was about the car. After I walked around the car and finished some paper work with Alberto, Omar came out while I was playing in the car to walk me over to complete the sale. The price I received on the car was fantastic and very competitive, especially for a car so rare. Everyone was incredibly professional, friendly, and knowledgable about a fairly rare car. I have already recommended Criswell to some friends and will continue to do so all the way from Pittsburgh! Additionally, after I got home I sent Scott a message asking about service on the car and got an almost immediate response. A+ dealership More

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