Robert Cicero
Robert Cicero at Orange Buick GMC

Robert Cicero | Page 48

Service Consultant

Orange Buick GMC

3883 West Colonial Drive
Orlando, FL 32808

Contact Me
4.6
549 Reviews

Very WARM AND FRIENDLY. Always has a smile to welcome you to the Service Drive.

Dealership Experience

23 yrs, 11 mos

Industry Experience

48 yrs, 4 mos

4.6

549 Reviews

Write a Review

549 Reviews of Robert Cicero

January 08, 2020

Dealership Rating
Employee Rating

Excellent Fast service. Great customer service. Always helpful. Thank you Bill Murdock for always taking great care of our family of vehicles. We will continue More

by ERICHENNIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Murdock, Victor Carter , Rod Connole

Jan 10, 2020

Orange Buick GMC responded

Hello, thank you for taking the time to let us know how we did. We're glad to hear you've had such positive experiences with our dealership. If you need anything else from us, please feel free to give us a call or stop by. Take care!

January 02, 2020

Dealership Rating
Employee Rating

Great customer service Easy to make appointments that fit my schedule. Friendly, efficient customer service. Completed a big job same day. Found a couple of additional issue More

by kathyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2020

Orange Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Orange Buick GMC. We do hope we can be of assistance in the future. Take care!

January 02, 2020

Dealership Rating
Employee Rating

Great service Service was done and completed in a timely manner. No complaints, love coming here to get my vehicle serviced and the great staff all around More

by colivacce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2019

Dealership Rating
Employee Rating

Awesome Service Would like to thank Robert for squeezing me in at last minute notice :-) y'all have been so awesome :-) thank you and merry Christmas and happy new More

by Brookiekid45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

Orange Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2019

Dealership Rating
Employee Rating

Excellent! Team was ready for the arrival of the SUV and did all the work promptly and at fair prices. Orange Buick is a great dealer. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

Orange Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Orange Buick GMC and we hope to see you again soon!

December 18, 2019

Dealership Rating
Employee Rating

Good service. Thanks. Great place for service on your GM vehicle. Love the courtesy vehicle that takes you home and picks you up if needed while they work on your car. Love More

by TREDDITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Murdock

Dec 19, 2019

Orange Buick GMC responded

We appreciate you taking the time to leave your wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Orange Buick GMC and we hope to see you again soon!

December 15, 2019

Dealership Rating
Employee Rating

A/C repair While we had to wait several weeks for the part, it was due to the labor strike and we all know nobody wins a strike. GM with Orange Buick did make a More

by RL_1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019

Orange Buick GMC responded

Hello, we are glad we could help you out! Thank you for taking the time to let us know how about your recent visit with us. If you have any further questions, please give us a call. We're always happy to help!

December 14, 2019

Dealership Rating
Employee Rating

EXCELLENT SERVICE Robert Cicero has been our service advisor for years. He is very nice and very honest in recommending what needs to be done to our Buick. He only does More

by Steve, Judy, & Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam, the very nice mechanic.

Dec 16, 2019

Orange Buick GMC responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Orange Buick GMC!

December 12, 2019

Dealership Rating
Employee Rating

Safety over Speed! The oil change was free and I assume done correctly, however, the tire pressure was not filled to spec @ 35 psi it was only @ 32-33 psi. Also I order More

by toodee911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 27, 2019

Orange Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director Mark Sortino at (407) 295-8100 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 12, 2019

Dealership Rating
Employee Rating

repair to my liner for leek it was the worst experienced from Dealership service manger, my needs were not met, Manager was unprofessional and walked away from conversation wit More

by FSCALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Sortino

Dec 13, 2019

Orange Buick GMC responded

I am sorry we were not able to replace your broken third brake light lens under warranty as you demanded. Vehicle is out of warranty and all manufactures do not covered damaged components even when reviews like this are submitted.

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