Robert Datri

Great dealership, if you are wanting to have a great experience in automobile purchasing, circle BMW is the only dealer to use. experience in automobile purchasing, circle BMW is the only dealer to use. More

Print

We have been buying cars here since 2001 and wouldn’t think of going anywhere else. Everyone we’ve ever met with has been very friendly, helpful and honest, in both service and sales. We just picked u think of going anywhere else. Everyone we’ve ever met with has been very friendly, helpful and honest, in both service and sales. We just picked up our 7th BMW today! Our salesman, Charles, was fantastic! We will definitely be calling him when we’re ready for our next car’ More

Print

Circle BMW gave me the best Christmas gift of the season. Salesman, Charles Cantania could not have made things easier. He presented me exactly what I was looking for and helped me close the deal in just a Salesman, Charles Cantania could not have made things easier. He presented me exactly what I was looking for and helped me close the deal in just a couple hours total time. This all happened two days before Christmas, which was astonishing we were able to secure all the financing and necessary funds with shortened working days at the banks. I also traded in a vehicle and that was offered at top dollar. Charles assisted in the transfer of my personal items from old to new. I will only work with Charles for future deals. Wow, sums up my experience. Finally, I need to mention Service Manager, Bobby Datri for bringing all the players together and guiding a well-oiled ship at Circle BMW’s service department. Even if I wanted to drive a different brand vehicle, I couldn’t leave the team at Circle. More

Print

Professional courteous customer centered honest - full knowledge of the brand mechanics - good prices and choices knowledge of the brand mechanics - good prices and choices More

Print

Making an appointment is easy. The service person analyzed what was wrong with my car he took a video and sent it to the manager who sent it to me. I was shocked because I never sa The service person analyzed what was wrong with my car he took a video and sent it to the manager who sent it to me. I was shocked because I never saw this before. I recommend their service to everyone who has a bmw. More

Print

I recently visited Circle BMW in Eatontown for service on my M440 and must acknowledge Bryan Raiken for going above and beyond to provide all-around exceptional service. Bryan not only exceeded my expectatio my M440 and must acknowledge Bryan Raiken for going above and beyond to provide all-around exceptional service. Bryan not only exceeded my expectations by addressing and resolving all of my service needs without surprises, but he also took the time to investigate the root cause of service contract errors unbeknownst to me (the vehicle was purchased from a North Jersey BMW dealer), demonstrating a genuine commitment to customer satisfaction. From the moment I arrived, Bryan greeted me with a warm smile and a willingness to assist with all concerns. He listened attentively and meticulously explained the maintenance process in complete detail, alleviating any reservations I had. His professionalism and expertise were evident throughout the entire interaction through to the time all service was complete. What truly set Bryan apart was his proactive approach to customer service. Not only did he address the necessary maintenance promptly and efficiently, but he also took the initiative to look into concerns outside the standard scope of routine maintenance. Moreover, Bryan displayed remarkable patience and courtesy when addressing my questions, providing clear explanations without any hint of condescension. His willingness to go the extra mile to ensure I felt informed and confident about the service performed on my vehicle did not go unnoticed. During my visit, Bryan's dedication to customer satisfaction extended beyond typical service expectations. Despite it being near closing time and my car service complete, Bryan took the time to provide invaluable advice on an issue unrelated to the service, further exemplifying his commitment to ensuring my overall satisfaction. Bryan not only provided me with an informative response which put me at ease, he went even further to call Lupe for greater insight after understanding the level of stress the matter had been causing me. Lupe was incredibly professional and genuinely wanted to help. As Lupe and I walked out to my car, Pete came over to provide his insight and added support. Not only did Lupe offer invaluable insight, he went even further to mitigate the issue which had been causing me immense stress. I was amazed and beyond grateful for the extra efforts he went through at the end of the day when he didn’t have to. Simply thanking Lupe, Pete, and the Service Center Technicians, doesn’t express the gratitude I have for the extra time and overall dedication to excellence they provide to customers like myself. During a previous service visit in the fall, I had the privilege to get to know Pete. His uplifting and warm personality truly adds to the customer-focused environment at Circle BMW. Pete also introduced me to Rob, the Service Manager, who was the sole reason I returned to this BMW dealer for my latest service needs. Hearing how he manages and approaches customer service was a breath of fresh air. Customer service like I’ve experienced at Circle BMW doesn’t exist in any industry nowadays. This team sets the bar high for the level of service that should be provided to all customers, it’s truly unmatched. Additionally, I had the pleasure of interacting with Phil, who exemplified professionalism from the moment I arrived. His attention to detail and seamless coordination ensured that I was in the best hands, ultimately leading me to Bryan for an exceptional service experience. Overall, I left Circle BMW extremely satisfied and beyond grateful thanks to Bryan Raiken's exemplary customer service, as well as for the outstanding support provided by Lupe, Pete, and Phil. They are a true testament to the dealership's commitment to excellence, and I cannot recommend them enough to anyone seeking top-notch service. I look forward to my next service visit, knowing that I am in the best possible hands. More

Print

I’ve been buying and servicing my car at Circle for 23 and wouldn’t go anywhere else. They are the best and wouldn’t go anywhere else. They are the best More

Print

The service was very good. I was very impressed. Bob is one of the best service managers I have ever met the addressed all issues and came up with a resolution to the problem I was very impressed. Bob is one of the best service managers I have ever met the addressed all issues and came up with a resolution to the problem More

Print

As always, they did an exceptional job with the repairs. Very courteous, knowledgeable, and friendly service personnel. Very timely Special thanks goes out to Bob Datri and Eric Kopf Very courteous, knowledgeable, and friendly service personnel. Very timely Special thanks goes out to Bob Datri and Eric Kopf More

Print

Kindest and most professional dealership I have ever delt with .Everyone is soooo very nice ! delt with .Everyone is soooo very nice ! More

Print