
Dave Grooms
Service Advisor
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
19 Reviews of Dave Grooms
February 21, 2021
"New to Infiniti; new to Infiniti of KC. Service was done..."
- EsKay_KCNew to Infiniti; new to Infiniti of KC. Service was done in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work!
Read MoreOther Employees Tagged: Brenden Shaw
February 15, 2021
"This service team is the best. Their service and work on..."
- BrandonThis service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest advice.
Read MoreOther Employees Tagged: Brenden Shaw , Spencer Cassidy
February 10, 2021
"I dont want to write 25 words, I just want to submit the..."
- KevanI dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me.
Read MoreOther Employees Tagged: Brenden Shaw , Spencer Cassidy
December 29, 2020
"Reggie was very helpful and great to work with. We came..."
- ShelliReggie was very helpful and great to work with. We came from out of state and everyone stayed late to help us finish the deal.
Read MoreOther Employees Tagged: John Cuezze , Reggie
December 24, 2020
"The service team is exceptional. I bought another..."
- CherronThe service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused.
Read MoreOther Employees Tagged: Brenden Shaw , Spencer Cassidy
September 08, 2020
"Except for paying the bill, I never mind getting services..."
- theroundrobinExcept for paying the bill, I never mind getting services done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than when we bring it in and, I might add, it’s usually pretty clean already. Enjoy that service writers have their “own clients” so we have a good working relationship. Dave Grooms is one of those good ones!
Read MoreJuly 06, 2020
"Highly Recommend"
- beckyQX80galI'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out of 10 would recommend giving one of their vehicles a test-drive...you won't be disappointed. My personal favorite is the QX 80. In fact, I challenge you to find a second row of seats with more leg room.
Read MoreOther Employees Tagged: Mark Redmond, John Cuezze, Ryan Rowley
June 30, 2020
"I had a very pleasant experience with everybody on the..."
- CSMI had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for.
Read MoreOther Employees Tagged: Brenden Shaw , Spencer Cassidy , Robert Evenrud, John Cuezze, Ryan Rowley, Ramez Zaky