Robert helped me out a lot good customer service skills
and I really like the car
and I really like the car
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by deseantaylor1111
Verified Customer
Verified Customer
Dec 22, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with Robert and that you appreciate our customer service. At Mark Christopher Auto Center, we are dedicated to helping our customers find the perfect vehicle. Enjoy your new car, and we look forward to seeing you again!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
This is the second time that my husband and I have
purchased a vehicle from this dealership. We are very pleased with the customer service. They are not pushy or try to sell you anything that you don’
purchased a vehicle from this dealership. We are very pleased with the customer service. They are not pushy or try to sell you anything that you don’t want.
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by brandi.zapata
Verified Customer
Verified Customer
Dec 04, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Brandi! I am thrilled to hear that this is your second experience with Mark Christopher Auto Center and that you and your husband are pleased with our customer service. We pride ourselves on providing a comfortable and pressure-free environment. We look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Robert Garcia handled the entire process very
professionally. I used CostCo pricing and Robert explained the program and benefits. Following the sale, Robert walked me through the on-line registr
professionally. I used CostCo pricing and Robert explained the program and benefits. Following the sale, Robert walked me through the on-line registration process and linking the truck on-line services. I was in a hurry, and Robert accommodated my time making the entire transaction concise but informative.
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by aherda11
Verified Customer
Verified Customer
Nov 26, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I am thrilled to hear about your positive experience with Robert Garcia at Mark Christopher Auto Center. It's great to know that he was able to provide you with a concise and informative transaction while accommodating your schedule. We appreciate your feedback and hope to see you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Good customer service sales representatives are very good
and they are always helpful and friendly
and they are always helpful and friendly
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by martinparracoria
Verified Customer
Verified Customer
Nov 26, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Martin! I am delighted to hear that you found our sales representatives at Mark Christopher Auto Center to be helpful and friendly. We strive to provide excellent customer service, and your feedback truly motivates us. We look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
My experience was excellent.
Jason and Robert were professional and curious.
If I had one complaint it would be the wait for cleaning the truck could have been a little quicke
Jason and Robert were professional and curious.
If I had one complaint it would be the wait for cleaning the truck could have been a little quicker. Especially due to the fact that I was the only customer I could see.
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by Jim@jtpaint.com
Verified Customer
Verified Customer
Nov 23, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Jim! I'm thrilled to hear that your experience at Mark Christopher Auto Center was excellent and that Jason and Robert provided you with professional and courteous service. I appreciate your feedback regarding the wait for cleaning the truck and will certainly consider it. We hope to see you again soon for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Robert was great to work with followed up with me and
made sure all my needs were met. I was extremely satisfied with him and highly recommend him to anyone who is looking to buy.
made sure all my needs were met. I was extremely satisfied with him and highly recommend him to anyone who is looking to buy.
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by ant792
Verified Customer
Verified Customer
Nov 08, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. It’s wonderful to know that Robert was able to meet your needs and provide you with excellent service. We appreciate your recommendation and look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I had a great experience buying my car from Robert!
He was honest, professional, and made the whole process smooth and stress-free. The car was exactly as described, clean, and well taken care of. Robe
He was honest, professional, and made the whole process smooth and stress-free. The car was exactly as described, clean, and well taken care of. Robert was patient in answering all my questions and made sure I felt comfortable before finalizing everything. I really appreciate his transparency and friendliness, highly recommend doing business with him!
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by kmgmakayla
Verified Customer
Verified Customer
Oct 14, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Robert provided you with such outstanding service. We always strive to ensure our customers feel comfortable and informed throughout the car-buying process. We appreciate your recommendation and look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Disappointing experience purchasing a $150K vehicle!
So many reasons for a subpar experience:
1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadill
So many reasons for a subpar experience:
1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadillac.
2. I was discouraged from inspecting the vehicle prior to signing the sales contract. When I finally inspected the vehicle, I discovered the rear bumper was not fitted properly despite the sales person telling me that the vehicle inspection team knows what they are doing. The TPMS is malfunctioning as a result of the dealer incorrectly installing the sensor at the time they replaced the factory wheels with the 24in wheels the vehicle was optioned with.
3. Sales person lacked product knowledge - he did not know whether the vehicle was equipped with a spare tire or had run-flat tires. He was also unaware of the headphones that were included with the entertainment package the vehicle was equipped with.
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by sellkim8
Verified Customer
Verified Customer
Sep 15, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. I understand that purchasing a $150K Cadillac should be exceptional, and it seems that we did not meet your expectations in several areas. Your feedback regarding the handling of the sale and the issues with the vehicle inspection is important to us.
I appreciate you bringing these concerns to our attention, particularly the improperly fitted rear bumper and the malfunctioning TPMS. We take product knowledge seriously and will ensure our team is better informed moving forward.
If you would like to discuss this further or provide additional details, I encourage you to contact me directly at Mark Christopher Auto Center. Your satisfaction is crucial to us, and we are committed to improving our services. Thank you again for your feedback.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
WE HAD A FANTASTIC TIME WITH ROBERT.
HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT
HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT
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by ogokwenze
Verified Customer
Verified Customer
Sep 03, 2025 -
Mark Christopher Auto Center responded
Thank you for the wonderful review! I'm thrilled to hear that you had a fantastic experience with Robert at Mark Christopher Auto Center. His commitment to excellent customer care truly makes a difference. We appreciate your feedback and look forward to seeing you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
We recently purchased an Equinox EV and Robert Garcia was
theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and d
theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and dealt with other car salesman and had always left feeling pressured and a bit overwhelmed. When we met Robert, we felt no pressure at all. He made us feel comfortable and was incredibly patient. He is knowledgeable and most importantly, genuine! You don't meet alot of car salesman who are genuine! He prioritizes the customer experience over a quick sale. He is trustworthy, knowledgeable and had communicated everything clearly. He is honest and transparent. We love Robert! We hope to bump into you at Terra Vista theater Robert!
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by Joan Weaks
Aug 25, 2025 -
Mark Christopher Auto Center responded
Thank you, Joan! I truly appreciate your wonderful feedback about your experience at Mark Christopher Auto Center and your purchase of the Chevrolet Equinox EV. It's fantastic to hear how Robert made the process comfortable and pressure-free for you. Your recommendations mean a lot to us, and we’re glad to know you enjoyed working with Robert. We hope to see you again soon! Safe travels in your new vehicle!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com