I had a great experience buying my car from Robert!
He was honest, professional, and made the whole process smooth and stress-free. The car was exactly as described, clean, and well taken care of. Robe
He was honest, professional, and made the whole process smooth and stress-free. The car was exactly as described, clean, and well taken care of. Robert was patient in answering all my questions and made sure I felt comfortable before finalizing everything. I really appreciate his transparency and friendliness, highly recommend doing business with him!
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by kmgmakayla
Verified Customer
Verified Customer
Oct 14, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Robert provided you with such outstanding service. We always strive to ensure our customers feel comfortable and informed throughout the car-buying process. We appreciate your recommendation and look forward to assisting you again in the future!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Disappointing experience purchasing a $150K vehicle!
So many reasons for a subpar experience:
1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadill
So many reasons for a subpar experience:
1. Everything was handled at the Chevrolet showroom when I was there to purchase a top of the line Cadillac.
2. I was discouraged from inspecting the vehicle prior to signing the sales contract. When I finally inspected the vehicle, I discovered the rear bumper was not fitted properly despite the sales person telling me that the vehicle inspection team knows what they are doing. The TPMS is malfunctioning as a result of the dealer incorrectly installing the sensor at the time they replaced the factory wheels with the 24in wheels the vehicle was optioned with.
3. Sales person lacked product knowledge - he did not know whether the vehicle was equipped with a spare tire or had run-flat tires. He was also unaware of the headphones that were included with the entertainment package the vehicle was equipped with.
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by sellkim8
Verified Customer
Verified Customer
Sep 15, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. I understand that purchasing a $150K Cadillac should be exceptional, and it seems that we did not meet your expectations in several areas. Your feedback regarding the handling of the sale and the issues with the vehicle inspection is important to us.
I appreciate you bringing these concerns to our attention, particularly the improperly fitted rear bumper and the malfunctioning TPMS. We take product knowledge seriously and will ensure our team is better informed moving forward.
If you would like to discuss this further or provide additional details, I encourage you to contact me directly at Mark Christopher Auto Center. Your satisfaction is crucial to us, and we are committed to improving our services. Thank you again for your feedback.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
WE HAD A FANTASTIC TIME WITH ROBERT.
HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT
HIS CUSTOMER CARE PROFESSIONALITY IS EXCELLENT AND WE LOVE IT
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by ogokwenze
Verified Customer
Verified Customer
Sep 03, 2025 -
Mark Christopher Auto Center responded
Thank you for the wonderful review! I'm thrilled to hear that you had a fantastic experience with Robert at Mark Christopher Auto Center. His commitment to excellent customer care truly makes a difference. We appreciate your feedback and look forward to seeing you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
We recently purchased an Equinox EV and Robert Garcia was
theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and d
theeee best! We highly recommend anyone looking to purchase a vehicle to see Robert. We had gone to other dealerships before purchasing this EV and dealt with other car salesman and had always left feeling pressured and a bit overwhelmed. When we met Robert, we felt no pressure at all. He made us feel comfortable and was incredibly patient. He is knowledgeable and most importantly, genuine! You don't meet alot of car salesman who are genuine! He prioritizes the customer experience over a quick sale. He is trustworthy, knowledgeable and had communicated everything clearly. He is honest and transparent. We love Robert! We hope to bump into you at Terra Vista theater Robert!
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by Joan Weaks
Aug 25, 2025 -
Mark Christopher Auto Center responded
Thank you, Joan! I truly appreciate your wonderful feedback about your experience at Mark Christopher Auto Center and your purchase of the Chevrolet Equinox EV. It's fantastic to hear how Robert made the process comfortable and pressure-free for you. Your recommendations mean a lot to us, and we’re glad to know you enjoyed working with Robert. We hope to see you again soon! Safe travels in your new vehicle!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I recently purchased a new truck, and Robert Garcia made
the entire experience outstanding. From start to finish, he was incredibly helpful, patient, and informative. He took the time to thoroughly explain
the entire experience outstanding. From start to finish, he was incredibly helpful, patient, and informative. He took the time to thoroughly explain all of the truck’s features and made sure I was comfortable with everything before I left the lot. His professionalism and attention to detail truly made my buying experience memorable.
I highly recommend asking for Robert if you’re looking for someone who genuinely cares about making your car-buying process smooth and enjoyable.
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by ioutlastu
Verified Customer
Verified Customer
Other Employees Tagged:
Emeterio Nunez
Aug 23, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your wonderful review! I'm thrilled to hear that Robert provided you with an outstanding experience while purchasing your new truck. His dedication to ensuring you understood all the features really stands out, and it’s great to know he made your buying process enjoyable. We appreciate your high recommendation and look forward to welcoming you back to Mark Christopher Auto Center in the future! Enjoy your new truck!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
A very pleasant dealership and great place to do business
with. We traveled 250 miles & very glad we did. They saw that everything went smoothly.
with. We traveled 250 miles & very glad we did. They saw that everything went smoothly.
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by tim3pam6
Verified Customer
Verified Customer
Aug 17, 2025 -
Mark Christopher Auto Center responded
Thank you, Tim! I am happy to hear that your experience at Mark Christopher Auto Center was pleasant and that everything went smoothly during your visit. We appreciate you traveling such a distance to see us, and we hope to welcome you back again in the future.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Pleasant People
Nice Car Lot
Plenty to choose
from
Time spent little too long
Enjoyable
from
Time spent little too long
Enjoyable
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by dannysgirldarling
Verified Customer
Verified Customer
Aug 03, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback! I am glad to hear that you found our team pleasant and enjoyed our full car options. I also appreciate your notes about the time spent and will take that into consideration for future visits. If you have any further concerns or suggestions, feel free to reach out to us at Mark Christopher Auto Center. We hope to see you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Robert knew little about the Encore I bought.
It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water sp
It was supposed to be washed when I picked it up with a full tank of gas. The car looked liked it had not been rinsed after washed, full of water spots. I ended up taking it to a car was and you can still see some of the water spots. When I picked up the car and asked about the "full tank of gas" I was told they only did that for "NEW cars".
Is this the way you treat new customers?
I ended up bringing the car back to find out what some of the features were. Alex S. went through everything and explained the features and how to access them, I give ALEX a 10 for customer service.
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by snookspad
Verified Customer
Verified Customer
Other Employees Tagged:
ALEX S.-5 STARS for explaining the cars features.
Aug 01, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. It's important to us that our customers receive the best service, and I’m glad to hear that Alex provided you with excellent assistance in explaining the features of your vehicle. I appreciate your feedback regarding the condition of your Buick Encore upon pickup and the misunderstanding about the gas tank.
We value your input and would love the opportunity to improve your experience at Mark Christopher Auto Center. Please feel free to reach out to us directly if there's anything else we can assist you with. Thank you for choosing us!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
No games or pressure.
Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicl
Robert was very straightforward and honest. Robert was very personable, knowledgeable and extremely helpful even after we signed for our new vehicle. He was eager to help us with showing us the technology features and setting up OnStar and our GMC app. We didn't leave the lot until after actual closing hours and never once did Robert make us feel rushed or like he was in a hurry to leave. Also credit to our finance employee Osama as he was very professional and friendly as well without adding pressure and explaining everything thoroughly. Definitely satisfied with our experience.
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by s82mustang
Verified Customer
Verified Customer
Jul 17, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience! I appreciate your feedback about Robert and Osama at Mark Christopher Auto Center. It’s great to hear that they provided you with an honest, pressure-free experience and helped you understand all the features of your new GMC. We look forward to seeing you again and assisting with any future needs.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Jason Ho the salesman was very professional and
knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with.
knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with.
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by Mvalenciano
Verified Customer
Verified Customer
Jul 14, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Jason Ho at Mark Christopher Auto Center. His professionalism and knowledge truly make a difference. We're glad he could assist you in finding a payment plan that works for you. We look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932