I had a rather complicated situation concerning the theft of my previous vehicle and getting the insurance and GAP settlements completed. But Robert Glover worked with me and kept me updated about the status of my vehicle preferences. I missed out on some good deals. But, when I finally was ready to purchase Robert made sure that I was greeted and taken care of by fellow co-workers Jerome and Tony. They were very patient with me as I compiled another list of perspective vehicle choices until I settled on my new dream car! All the guys were professional and personable. I even got introduced to Mr. Hardy, who mde himself very visible during the entire process. Oh yes, even Lee in finance was right on point. The only thing that was a little lacking was the cleaning of the vehicle. Step it up guys, you have high standards to meet!
No high pressure sales when I was greeted inside. I stated specifically what I was looking for, my payment range, etc... They accommodated my requests, presented me with a truck with all of the appointments I was looking for plus some. Hardy team(Robert Glover) was very creative to make the numbers work for my budget. In and out in 1.5 hr.. Recommend this dealer to anyone looking for a reputable dealership.
So happy to hear of your great experience. Top to bottom we work EVERY day and in EVERY way to make it a wonderful experience here with Hardy. Robert is a hard worker who always goes the extra mile. We are so happy to have him and also very happy to welcome you to the Hardy Family!
~We Love You & We Need You!
September 05, 2019
- Kevin Coombs
Always nervous about purchasing a vehicle but this could not have gone smoother. Robert was extremely helpful and we were given very fair value for our trade in and a great deal on our purchase. We will come back to Hardy for our next purchase.
Hi Kevin! It's Kim! :)
So very glad to hear that you enjoyed your experience with us!~ We strive every day in every way to BE the difference this Industry needs. Welcome to the Hardy Family!
We Love You & We Need You!
August 21, 2019
"5 star rating "
- LILMACK20 Verified Customer
From the time we entered the sales lot I was greeted very professional. I expressed what I was looking for and gave him several I was interested in. He came back with keys to all and we started looking. He was very professional and friendly. Never felt pressured and understood my needs. He also worked very diligently to meet our goal payment and was very friendly and made my wife and I feel appreciated and has followed up to make sure we were satisfied. I’ve contacted him about another vehicle and he has followed up on it as well. Thank you and look fortti returning there for future vehicles for the family
Robert ended up being very disappointing when it came to the financial portion of this transaction. If Graham hadn’t stepped in to salvage this transaction we would have walked away. Your motto on your windows is , “We love you and we need you.” We’ve bought several times from you. However, if this was my first time, it would have been my last. The detail upon receipt was terrible. One dissatisfied customer.
Hello! I want to thank you for your time, your business, and your honesty! My apologies for your discomfort in your process here. We have discussed this and looked for ways to ensure it does not happen again. We definitely get it right a vast majority of the time but feedback helps us to make sure it stays a majority and that we constantly improve. We do love you and we do need you and we GREATLY appreciate the feedback opportunity towards improvement.
Our Best, Hardy Sales Management Team
March 13, 2019
"Perfect car experience"
- robertgloversr Verified Customer
The Hardy Staffing sales people treated me excellently a great place to buy a vehicle. My sales guy Robert Glover was excellent buy a car from him.
Robert Glover did an excellent job, Did not feel rushed or pressured. Got me an excellent APR. I did have one question that just came up. Does Hardy do lifts or leveling on trucks at your service center?
Purchased used GMC truck from Hardy Superstore and the experience was great. The purchase went very smooth and easy. My salesman was Robert Glover who was also a pleasure to deal with. Great place and great down home people.
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