Robert Gutshall
Robert Gutshall at Niello Acura
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Robert Gutshall | Page 4

SERVICE ADVISOR

Niello Acura

150 Automall Dr
Roseville, CA 95661

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4.9
48 Reviews

Hello, my #1 goal is to help anyone contacting me in regards to their vehicle. Working at Niello Acura provided me with full time work experience while also achieving my bachelors degree in Criminal Justice. If you have an Acura or Honda, I'm willing to work with you to achieve the best quality service for your vehicle with my 7-year work experience at Niello Acura. Communication, Satisfaction, Repeat.

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.9

48 Reviews

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48 Reviews of Robert Gutshall

June 05, 2023

Dealership Rating
Employee Rating

Appt 5/23/23 was very disappointing to brake inspection. Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or More

by Anna
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Recommend Dealer
No

June 01, 2023

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Fast, courteous, listened to concerns, good advice. Great info on car condition from service crew-detailed! Appreciate carwash too More

by CRAIGFAM5
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Recommend Dealer
Yes

Other Employees Tagged: Chris Logan

June 01, 2023

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changed tire. great help - very informative. had no issues car was cleaned informed well thanks More

by SUKHSN
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Recommend Dealer
Yes

May 31, 2023

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They are very prompt and friendly. Their technicians stay on schedule and I am informed at every step. More

by ARTSIEB
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Recommend Dealer
Yes

Other Employees Tagged: Josh Gustafson , Chris Logan

May 30, 2023

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Robert Gutshall was the service writer I worked with. He came out to my car and asked if I had someone I was working with, I did not. I did not wait for my car to be serviced, so he texted me on the pr More

by klpw1
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2023

Niello Acura responded

Thank you for taking the time to walk us through your recent service experience working with Robert! We're thrilled to know that he was quick to help you and kept you in the loop. We will make sure to let him know that you appreciated his knowledge and low-pressure attitude. See you next time!

May 29, 2023

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Robert was helpful as always. He will always get a 5 star from me. He gave me timely updates on the progress of my service. More

by rsblackwell102
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Recommend Dealer
Yes

May 25, 2023

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everyone very helpful and polite. all service personnel very knowledgeable. Robert kept me posted on progress and my car looked great after the detailing. More

by genemcgihon
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Recommend Dealer
Yes

May 25, 2023

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Efficient check in with my early bird appointment - meet my new service advisor and did a review of previous service notes - video review of the car on the rack was unique - car done on time and car wash wa More

by rick_prime
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Recommend Dealer
Yes
Jun 01, 2023

Niello Acura responded

Happy to hear that you enjoyed your recent service appointment, Rick! It's great to know that our team was able to get you in quickly and efficiently and that your vehicle was ready on time. Please let us know if there are any sales, service, or parts needs that we can assist you with in the future!

May 24, 2023

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I have to drive 2 hours to the Niello service center. It is totally worth it! More

by NWALKER41
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Recommend Dealer
Yes
Jun 01, 2023

Niello Acura responded

It means a lot to know you travel two hours to work with our team here in Roseville! We cannot thank you enough for your trust and support. If there is ever anything else we can do for you, please do not hesitate to contact us!

May 23, 2023

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We are 100% Acura family since mid 1990's including our purchase of both and Acura Integra, and new Legend. currently we are blessed with an MDX Lease to support our woman owned (wife's) small business ent More

by ORRY.NOTTINGHAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Reading, Chandra Rosales, Spencer Penrose, Josh Gustafson , Brian Bladow, Lucas Lee, Chris Logan

Jun 01, 2023

Niello Acura responded

Orry, It means so much to have you and your wife as part of our Niello Acura family! Thank you for trusting our Roseville team with all of your leasing and service needs. We feel so lucky to be able to support your wife's small business with our vehicles and we look forward to continuing to work with you for years to come. See you next time!

Jun 01, 2023

ORRY.NOTTINGHAM responded

We love you all - business, process, and team! God Blesss You All! Orry

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