Robert Gutshall | Page 4

My service was great! Robert was efficient and also did my inside car detail himself😊 Robert was efficient and also did my inside car detail himself😊 More

by RPANTAGES Verified Customer Verified Customer

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Very timely and they kept me well informed on the work that needed to be done. that needed to be done. More

by JMIAH3 Verified Customer Verified Customer

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Appt 5/23/23 was very disappointing to brake inspection. Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or Actual report ending to me was incomplete documentation. Brakes & rotors recommended but to not annotation the actual brake linings measured in MM or documentation to rotors actual wear. On 6/5/23i had a recent second brake inspection elsewhere and documented as front pads at 10mm, rear pads at 6-7mm. I plan to make contact w/mgr at Roseville Niello Acura On 4/27/23 visit battery failed inspection was replaced. I had battery replaced 5/13/20.Per my file. It seems I should have not paid for battery on 4/27/23. I asked service advisor to research prior work order history for prior battery replacement and he stated he found nothing. Anna Hernandez More

by Anna Verified Customer Verified Customer

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Fast, courteous, listened to concerns, good advice. Great info on car condition from service crew-detailed! Appreciate carwash too Great info on car condition from service crew-detailed! Appreciate carwash too More

by CRAIGFAM5 Verified Customer Verified Customer

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changed tire. great help - very informative. had no issues car was cleaned informed well thanks great help - very informative. had no issues car was cleaned informed well thanks More

by SUKHSN Verified Customer Verified Customer

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They are very prompt and friendly. Their technicians stay on schedule and I am informed at every step. Their technicians stay on schedule and I am informed at every step. More

by ARTSIEB Verified Customer Verified Customer

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Robert Gutshall was the service writer I worked with. He came out to my car and asked if I had someone I was working with, I did not. I did not wait for my car to be serviced, so he texted me on the pr He came out to my car and asked if I had someone I was working with, I did not. I did not wait for my car to be serviced, so he texted me on the progress and explained everything. I declined some of the suggested services and he didn't make me feel that I was wrong in doing so, yeah. Robert was very nice and knowledgeable. More

by klpw1 Verified Customer Verified Customer

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Robert was helpful as always. He will always get a 5 star from me. He gave me timely updates on the progress of my service. He will always get a 5 star from me. He gave me timely updates on the progress of my service. More

by rsblackwell102 Verified Customer Verified Customer

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everyone very helpful and polite. all service personnel very knowledgeable. Robert kept me posted on progress and my car looked great after the detailing. all service personnel very knowledgeable. Robert kept me posted on progress and my car looked great after the detailing. More

by genemcgihon Verified Customer Verified Customer

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Efficient check in with my early bird appointment - meet my new service advisor and did a review of previous service notes - video review of the car on the rack was unique - car done on time and car wash wa my new service advisor and did a review of previous service notes - video review of the car on the rack was unique - car done on time and car wash was done in detail More

by rick_prime Verified Customer Verified Customer

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