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Robert Heinsohn
Robert Heinsohn at Delray Buick GMC
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Robert Heinsohn | Page 6

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
157 Reviews
4.8

157 Reviews

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157 Reviews of Robert Heinsohn

July 17, 2023

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Excellent service! !!! thank you so much Best dealer in South Florida Staff the best! Thank you again More

by rsabogalsuji2012
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Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Michail Diduch, Scott Bartsch , Johnny Bueno

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Jul 21, 2023

Delray Buick GMC responded

Thank you for the kind words! We're so glad to hear that you had an excellent experience with our service team at Delray Buick GMC. We appreciate your support and hope to see you again in the future. Have a great day!

July 15, 2023

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Upon my arrival, I experience, courteous, quick, and efficient personnel. The lounge area clean and accommodating. More

by Lwatson196973
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Yes
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Jul 20, 2023

Delray Buick GMC responded

Thank you for the positive review! We're glad to hear that our team at Delray Buick GMC provided you with courteous and efficient service. We strive to create a clean and comfortable environment for all of our customers. Have a great day!

July 14, 2023

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Always a pleasure to deal with delrey buick the best service..will aways come back More

by J42099
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa De Leon, Jordan Schear, Shayam Basant, Frank Castagna, Kevin Connolly, Michail Diduch, Scott Bartsch , Mark Ricciardi, Alan Senhoreti, Ralph

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Jul 20, 2023

Delray Buick GMC responded

We are honored to receive such a high recommendation from you. All of us at Delray Buick GMC appreciate your support, and we’re glad to hear that our team delivers the best service. Safe travels until next time!

July 10, 2023

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The car we have leased is a complete disaster. It has been 2 time at TS for same issue in only 6 months leasing. The Car Quality is so poor. The Service people is excellent attitude but the brand More

by IVAN.BENITEZQUINTERO
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Frank Castagna, Michail Diduch, Scott Bartsch

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Jul 13, 2023

Delray Buick GMC responded

Ivan, I'm sorry to hear about the issues you've been experiencing with your leased car, but I'm glad to hear that our service team has provided you with a great attitude during your visits. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Ralph Nahmod Service Manager (561) 278-3217

July 08, 2023

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The service they provide was excellent! The staff was very friendly and knowledgeable! I love coming here to buy our vehicles. Highly recommend. More

by NKRYSTYAN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams, Frank Castagna, Michail Diduch, Pat Frenna, Scott Bartsch , Gregory Budd, Michael Magyar

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Jul 14, 2023

Delray Buick GMC responded

Thank you for the great review, Nkrystyan! We're so glad to hear that our friendly and knowledgeable staff made your experience at Delray Buick GMC excellent. We appreciate your recommendation and look forward to serving you again in the future!

July 08, 2023

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Thank you again for your help Robert. I will not take my Denali anywhere else. More

by CBELLUCY
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Yes
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Jul 14, 2023

Delray Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Delray Buick GMC team can do to help you, please don’t hesitate to ask!

July 03, 2023

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Dealship great. Good mechanical work. Just thought the rate for the checkup was extremely high. More

by ENID27
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Pat Frenna

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Jul 10, 2023

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us, ENID27. We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We would be happy to discuss any questions that you may have in greater detail.

Jul 11, 2023

ENID27 responded

I told several e mails that I received that I was happy with all those people working. The only thing that I thought was really high was your rates for the service. There was no parts replaced. Your service rates were off kilter. Enid I will still recommend you. I am a Buick client in Framingham, Mass, and here beginning with Ralph Buick.

June 28, 2023

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Robert has been our maintenance rep since our purchase. We are extremely confident in his recommendations and managing our plan maintenance. More

by EASLAWMAN
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Recommend Dealer
Yes

Other Employees Tagged: Michael Magyar

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Jul 12, 2023

Delray Buick GMC responded

Thank you for the positive review! We're glad to hear that Robert has been providing excellent service and taking care of your maintenance needs. Your confidence in us means a lot, and we appreciate your support. Have a great day!

June 28, 2023

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Robert is a Great Service advisor and the coffee and tunes in waiting room are great as well. More

by roneill
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Recommend Dealer
Yes
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Jul 12, 2023

Delray Buick GMC responded

Thank you for stopping by to leave a review for our dealership! We're happy that we delivered great customer service and helped you feel comfortable throughout your stay. This is the kind of thing we love to hear from customers, so thank you for sharing!

June 24, 2023

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I was late for my appointment and it was getting to be the technician lunch hour. Bob made arrangements for me to still get my oil change through the lunch hour. More

by RCPHELPSSR
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Recommend Dealer
Yes
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Jul 12, 2023

Delray Buick GMC responded

We're so glad to hear that Bob at Delray Buick GMC was able to accommodate you and still get your oil changed. Thanks for taking the time to leave us a great review! Drive safely!

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