Robert Heinsohn
Robert Heinsohn at Delray Buick GMC

Robert Heinsohn | Page 6

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Robert Heinsohn

December 30, 2023

Dealership Rating
Employee Rating

Excellent communication and vehicle was fixed and delivered clean. Frank kept me updated on status along the way. More

by DOUGSHIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Delray Buick GMC responded

We're glad to know that Frank and the team at Delray Buick GMC kept you well-informed throughout your service visit. Thanks for sharing about your experience, we appreciate it!

December 28, 2023

Dealership Rating
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Service employees are excellent! Front of the house (sales) are average at best. General manager follow up was appreciated . More

by JOHNFVERDERAME
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Gregg Hathhorn

Jan 16, 2024

Delray Buick GMC responded

John, we appreciate your feedback and are glad to know our service team met your expectations at Delray Buick GMC. We'll take note of the areas you mentioned for improvement. Thanks again!

December 22, 2023

Dealership Rating
Employee Rating

Everything went very smoothly. Everyone was helpful and my work was done properly and expeditiously. I’ve never had problems having my truck service there. More

by Heyciv
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Delray Buick GMC responded

We're glad to know your truck service at Delray Buick GMC went smoothly and efficiently! Thanks for trusting us with your vehicle. We look forward to serving you again in the future!

December 17, 2023

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The service rep was very nice to me and very helpful. Sadly, I forgot his name, but he was working last Saturday. More

by ATOZGUNS
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2024

Delray Buick GMC responded

We're glad to know you had a positive experience with our service rep last Saturday at Delray Buick GMC. We appreciate your kind words and look forward to assisting you again in the future!

December 16, 2023

Dealership Rating
Employee Rating

It was great! I will recommend them to everyone who’s looking for a car or SUV. The entire dealership was wonderful to me More

by MICKEY8548
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Schear, Frank Castagna, Michail Diduch, Scott Bartsch, Destiny Diaz , Janet Castaneda, Michael Magyar, Dan Fielder

Jan 10, 2024

Delray Buick GMC responded

We're so glad to know you had a great experience at Delray Buick GMC! Thanks for recommending us and we look forward to serving your friends and family in the future.

December 14, 2023

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Employee Rating

Quick accurate service. Nothing but the best for my GMC. Will be back for the next oil change. More

by ANDREA.MANCINO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Mullane

Jan 10, 2024

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us! We strive to deliver top-notch service every time and we look forward to working with you again in the future. Safe travels!

December 13, 2023

Dealership Rating
Employee Rating

Delray Buick Dealership is absolutely the best. I always have my car serviced there and Bob H. And the mechanics do a great job. I also purchased my car at Delray Dealership who made it simple an More

by PROMISE142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Delray Buick GMC responded

We're so glad to know you've had consistently great experiences with our team at Delray Buick GMC. It's wonderful that Bob and the rest of our crew have been able to assist in maintaining your vehicle over the years. Thanks for sticking with us, we appreciate it!

December 03, 2023

Dealership Rating
Employee Rating

I am pleased with the Service department and the mechanic that works on my vehicle (Luis) More

by FLIP0
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2024

Delray Buick GMC responded

We are honored to receive your support, Flip0. Thank you! - Delray Buick GMC Team

December 02, 2023

Dealership Rating
Employee Rating

Service has always been great at this dealership making the drive down from West Palm Beach well worth it when my vehicle maintenance is due. More

by Lee Ann
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 04, 2024

Delray Buick GMC responded

Lee Ann, we're so glad to know that our service at Delray Buick GMC is worth the drive for you! We appreciate your loyalty and look forward to seeing you during your next maintenance visit. Safe travels until then!

December 01, 2023

Dealership Rating
Employee Rating

Frank and Robert (Bob) from the Service department and Kyle for the Sales team are knowledgeable and always willing to help. I've never had a bad experience with this dealership, even when things don't go More

by RedG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Delray Buick GMC responded

We're so glad to know that our team at Delray Buick GMC, especially Frank, Robert and Kyle have consistently provided you with great service. Thanks for recommending us! We'll always be here ready to help out when needed.

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