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Robert Horton
Robert Horton at Empire Buick GMC of White Plains

Robert Horton | Page 7

Finance Director

Empire Buick GMC of White Plains

358 Central Avenue
White Plains, NY 10606

4.8
71 Reviews
4.8

71 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

27 yrs, 1 mo

71 Reviews of Robert Horton

July 06, 2021

Dealership Rating
Employee Rating

Purchased an Envision Essencs , I loved the test drive, the patient service. Loved my salesman Brandon! Definitely recommended 10/10. WILL BE SENDING REFERRALS HIS WAY!!!! More

by gwen4257
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pares

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Jul 07, 2021

Empire Buick GMC of White Plains responded

Gwen, Thank you so much for your wonderful review. We appreciate you taking the time to visit us, and we are glad that Brandon provided you with the 5-star experience that you so much deserve. He will be honored to hear that you deeply valued his assistance and of your kind recommendation. We wish you the warmest congratulations on your new Buick Envision Essence- on behalf of Brandon and the entire team! We hope for an opportunity to work with you again in the future.

June 29, 2021

Dealership Rating
Employee Rating

If you need a car reach out to Brandon Pares of Buick/GMC located on Central Ave. He works with you and has great follow up. He is great! More

by Ccole15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pares

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Jun 30, 2021

Empire Buick GMC of White Plains responded

Thank you for taking the time to share this positive review! We are so appreciative of the opportunity to work with you, and we are so glad to hear that Brandon provided you with top-notch assistance. He will be delighted to hear of your very kind words and recommendation. Please drive safely, and do not hesitate to give us a call if Brandon and the rest of the team may ever be of further service to you in the future.

June 18, 2021

Dealership Rating
Employee Rating

Excellent Service. Ryan got me in a beautiful 2018 Buick Encore in less than 24 hours. Mt expectations were exceeded. Thank you for the exceptional service! More

by adriannarogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nimmo

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Jun 21, 2021

Empire Buick GMC of White Plains responded

Thank you so much for this excellent review. We thrilled that Ryan could get you into a great new vehicle, and make your overall buying experience smooth and efficient. It's a pleasure to hear of your satisfaction, and we can't wait for you to enjoy your new ride. Congratulations on your new 2018 Buick Encore!

May 06, 2021

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Employee Rating

Just bought a beautiful new envision from the salesperson Ryan who was extremely professional and took the time to be thorough and explain everything with patience. I highly recommend you see him if you are More

by Anthony.tolisano
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott McCaffrey, Jessica Tresselt, Ryan Nimmo

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May 11, 2021

Empire Buick GMC of White Plains responded

Congratulations on your new car, Anthony! It's great to hear that Ryan was so helpful and accommodating throughout your experience, and that he made sure you were well informed of your options. We appreciate your recommendation and look forward to working with you again in the future.

April 29, 2021

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Employee Rating

Brandon Pares went above and beyond my expectations to take care of me and my wife. He even bought us lunch!!! Highly recommend Brandon! Very knowledgeable and processed our paperwork relatively quick! More

by Hugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pares, David Silva

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Apr 29, 2021

Empire Buick GMC of White Plains responded

Thanks Hugo! It's great to hear that Brandon was so helpful and accommodating, and made sure you and your wife had a great experience. We appreciate your recommendation and hope to work with you again in the future.

April 25, 2021

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Employee Rating

I am a repeat customer and this was my first opportunity to work with David Silva. He made the entire process hassle_free and enjoyable. David was extremely product knowledgeable, professional and friendly. More

by 2221palmer
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: David Silva, Ryan Nimmo

Helpful
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Apr 29, 2021

Empire Buick GMC of White Plains responded

Thank you Palmer! We're happy to hear that you had another excellent experience with us, and that David was so helpful and attentive throughout the car buying experience. We appreciate your business and look forward to working with you again in the future.

April 24, 2021

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Employee Rating

Had an amazing experience with this dealership. I picked up my GMC Terrain yesterday and absolutely love it. Scott, Robert & Brandon were all fantastic! Everyone was friendly, professional and made the whol More

by Michelle Kinzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott McCaffrey, Brandon Pares

Helpful
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Apr 29, 2021

Empire Buick GMC of White Plains responded

Thanks Michelle! We're happy to hear that you had a great experience with us, and that Scott, Robert, and Brandon were so helpful and attentive. We appreciate your business and hope to work with you again in the future.

April 08, 2021

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Employee Rating

Robert Acerbo and Robert Horton were excellent to work with. They both have a wonderful disposition; informative, never pressured us, patient. They made an overwhelming experience manageable and pleasant. More

by jaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Acerbo

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Apr 09, 2021

Empire Buick GMC of White Plains responded

Hi Jaff, We're so glad to hear that Robert and Robert were pleasant and helpful and provided you topnotch customer service! Thank you for recommending us, and for your positive review, and we hope you will choose us again for your future car needs. Congratulations on your new vehicle!

March 16, 2021

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Employee Rating

Empire Buick of White Plains and their salesman David Silva made purchasing my new Encore GX a stress free experience for the first time ever More

by patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Silva

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Mar 17, 2021

Empire Buick GMC of White Plains responded

Hi Patti, We're so glad that David provided you a topnotch buying experience! Thank you for sharing your 5-star review with us and we hope you will visit us again for your future car needs. Congratulations on your new Encore!

March 06, 2021

Dealership Rating
Employee Rating

Empire Buick GMC of White Plains is a stand up establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you p More

by Ericnokaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott McCaffrey, Jessica Tresselt, Ryan Nimmo

Helpful
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Mar 09, 2021

Empire Buick GMC of White Plains responded

Hi Eric, Thank you for your 5-star review! We are happy to hear that Ryan, Scott and Rob provided you an outstanding car buying experience! We appreciate your business, and congratulations on your new vehicle!

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