Robert Johnson | Page 18

If you want anything done in a timely manner do not use this dealership. I went in to have a state inspection done and was greeted with a host of service personnel that wanted nothing to do with helping a this dealership. I went in to have a state inspection done and was greeted with a host of service personnel that wanted nothing to do with helping anyone. I stood in front of their service desk for 25 minutes before someone told me they would be right with me, another 10 minutes to be told I couldn’t get the inspection done because the techs were getting ready to go to lunch. Very unprofessional environment unfriendly staff I’ll go elsewhere! More

by John1744 Verified Customer Verified Customer

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Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More

by MONROE.DSJ Verified Customer Verified Customer

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Received quick attention and the situation was diagnosed quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. More

by cltcfn Verified Customer Verified Customer

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Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife Verified Customer Verified Customer

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5 Southern Ford has been our dealer for many years. We have been treated well and look forward to our next vehicle purchase in the future. We have been treated well and look forward to our next vehicle purchase in the future. More

by jmuvtmom Verified Customer Verified Customer

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The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More

by greytim73 Verified Customer Verified Customer

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31 Verified Customer Verified Customer

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Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. Good communication, clear recommendations and fast service. This was a very good experience. More

by lindsayw98 Verified Customer Verified Customer

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What I need was done in a good manner and they call when they were done they were done More

by earnieearnieearnie Verified Customer Verified Customer

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Prompt and courteous Great great great great great great great great great great great great great great great great great great great great More

by bluefocus60 Verified Customer Verified Customer

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