Robert Jones | Page 3
Fixed Operations Director
Northside Ford
12300 San Pedro Avenue
San Antonio, TX 78216
43 Reviews
Write a Review43 Reviews of Robert Jones
April 08, 2019
Friendly and fast service I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely w I left my car for routine oil and tire balance everything was done pretty fast everyone I encountered was friendly. Pretty smooth process definitely will go back when it’s time to change the oil again. More
March 25, 2019
Oil change guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't t guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't too bad. Was busy. More
March 24, 2019
Overall great service. Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the ser Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the service was great. More
March 22, 2019
Love north side ford I love the service and staff approach to customer. They always help you to get better deal and better solutions for your problem. Always recommend to I love the service and staff approach to customer. They always help you to get better deal and better solutions for your problem. Always recommend to my friend More
Other Employees Tagged: Brenda Gresham, Richard Powell, Jason Vasquez
March 12, 2019
Excellelent The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight an The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight and I did get it after I asked about it. I meant say distraction in the opening sentence. More
February 28, 2019
Customer service review I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it when it is ready. The service technicians keep their focus to complete their work and get to the next customer promptly. They are curteous and respectful of your needs. The sales team are always helpful and able to answer our questions and give us details on the vehicles for sale on the lot. The facility is always in nice condition and if you make it out during holidays, you may get a free snack or lunch. When we go to the dealer, NorthSide Ford is an automatic decision. More
Other Employees Tagged: John Novak, Larry Ramirez, Charles Williams, Mike Bayer , Leonard Coiner
February 22, 2019
Mike Vasquez was great Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done an Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done and Rob Strom and Mike Anderson did a great job as well More
Other Employees Tagged: Mike Vasquez, Rob Strom, Mike Anderson
January 25, 2019
I only shop at Northside for vehicles! Juan is my go to for any and all vehicles new and used. Everyone goes above and beyond expectations, I highly recommend Northside. Nothing but best fr Juan is my go to for any and all vehicles new and used. Everyone goes above and beyond expectations, I highly recommend Northside. Nothing but best from these guys! More
Other Employees Tagged: Juan L Gonzalez, Brandon Cole
January 25, 2019
No car wash for me ?? I just thought it was kind of strange that everybody was offered a car wash after their repair accept for me... Did not like the fact that the doors w I just thought it was kind of strange that everybody was offered a car wash after their repair accept for me... Did not like the fact that the doors were open before 7 a.m. and the servicemen stood around and just looked at the people in line until exactly 7a.m. before they even acknowledge that you were there in my opinion not friendly at all... More
January 18, 2019
Service Very professional and outstanding service. I as very pleased the service was done within 2 hours Person who accepted vehicle god service was very kn Very professional and outstanding service. I as very pleased the service was done within 2 hours Person who accepted vehicle god service was very knowledgeable More
Other Employees Tagged: John Novak , Delmira Fernandez

