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Robert Jones
Robert Jones | Page 4
Fixed Operations Director
Northside Ford
12300 San Pedro Avenue
San Antonio, TX 78216
48 Reviews
48 Reviews
Write a Review48 Reviews of Robert Jones
February 28, 2019
Customer service review I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it when it is ready. The service technicians keep their focus to complete their work and get to the next customer promptly. They are curteous and respectful of your needs. The sales team are always helpful and able to answer our questions and give us details on the vehicles for sale on the lot. The facility is always in nice condition and if you make it out during holidays, you may get a free snack or lunch. When we go to the dealer, NorthSide Ford is an automatic decision. More
by FordGuy17
Other Employees Tagged: John Novak, Larry Ramirez, Charles Williams, Mike Bayer , Leonard Coiner
February 22, 2019
Mike Vasquez was great Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done an Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done and Rob Strom and Mike Anderson did a great job as well More
by Cibolocarguy
Other Employees Tagged: Mike Vasquez, Rob Strom, Mike Anderson
January 25, 2019
I only shop at Northside for vehicles! Juan is my go to for any and all vehicles new and used. Everyone goes above and beyond expectations, I highly recommend Northside. Nothing but best fr Juan is my go to for any and all vehicles new and used. Everyone goes above and beyond expectations, I highly recommend Northside. Nothing but best from these guys! More
by Grigs
Other Employees Tagged: Juan L Gonzalez, Brandon Cole
January 25, 2019
No car wash for me ?? I just thought it was kind of strange that everybody was offered a car wash after their repair accept for me... Did not like the fact that the doors w I just thought it was kind of strange that everybody was offered a car wash after their repair accept for me... Did not like the fact that the doors were open before 7 a.m. and the servicemen stood around and just looked at the people in line until exactly 7a.m. before they even acknowledge that you were there in my opinion not friendly at all... More
by rcwhitby
January 18, 2019
Service Very professional and outstanding service. I as very pleased the service was done within 2 hours Person who accepted vehicle god service was very kn Very professional and outstanding service. I as very pleased the service was done within 2 hours Person who accepted vehicle god service was very knowledgeable More
by Explorer
Other Employees Tagged: John Novak , Delmira Fernandez
January 11, 2019
Respect & Time Management My time is valuable, NSF does not waste my time. This was my 7th new vehicle purchase from here. I have purchased all types of vehicles here and wil My time is valuable, NSF does not waste my time. This was my 7th new vehicle purchase from here. I have purchased all types of vehicles here and will continue to do so for myself and my business. More
by Times 7
Other Employees Tagged: Richard Powell, Carl Campbell , David Starnes
January 03, 2019
Sever ice was very good The service is very good will go back for service and when ready will buy new car Have really like the performance of my Tarus The service is very good will go back for service and when ready will buy new car Have really like the performance of my Tarus More
by David
Other Employees Tagged: Jason Vasquez , Sam
December 18, 2018
Dave was awesome but it took too long to finish the job. Dave in service saved the day on this job. Overall service was great, but it should not take as long as it did. He came through and delivered the ca Dave in service saved the day on this job. Overall service was great, but it should not take as long as it did. He came through and delivered the car personally to my home. That is excellent service. More
by Cyoung
Other Employees Tagged: Dave
November 24, 2018
Marty was great. He provided excellent customer service. Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. I would strongly recommend this dealership. More
by MariaF
Other Employees Tagged: Marty Martinez, Trey Engle
September 28, 2018
Could not use coupon because oil for 2016 Honda is not stock Have N.S. Ford coupon sent me by mail but could not use it. Although N.S. ads say they service "all makes of vehicles" they would not do an oil change Have N.S. Ford coupon sent me by mail but could not use it. Although N.S. ads say they service "all makes of vehicles" they would not do an oil change for me. My 2016 Honda Owner Guide " Specifies Premium Grade 0W-20 detergent oil and the N.S. coupon provides Motorcraft Synthetic Blend which would surely meet Honda approval. The service man only had a pretty lame excuse that N.S. only had the 0W-20 oil in bottles so it would therefore cost me $20 extra. How can N.S. be in business and not stock the popular 0W-20??? How many other coupons have been voided (at $20 each) by N.S,. using this fake "bait and switch" reason?? Lesson learned: Don't trust N.S.Ford ads or info. More
by Honda man
