Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood | Page 6

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
423 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

6 yrs, 4 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

5.0

423 Reviews

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423 Reviews of Robert Kirkwood

May 22, 2023

Dealership Rating
Employee Rating

Robert was very helpful through the process. He went over and beyond to send me a video and FaceTime, bc I'm in another state. He was knowledgeable about the vehicle as well. More

by claudine
Sales Price Transparency
Recommend Dealer
Yes
May 23, 2023

Certified Benz & Beemer responded

Dear Claudine: We love to hear from out out-of-state customers! Thanks for sharing that Robert went above-and-beyond in making your Mercedes purchase such a good one. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

May 22, 2023

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Employee Rating

Beemer and Benz has a good inventory and nice, low-pressure sales people. I ended up not buying from them but I would try again in the future. More

by dave_leonard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 24, 2023

Certified Benz & Beemer responded

Dear Dave: Thanks for sharing your positive feedback with us. We appreciate the opportunity to earn your business and look forward to working with you again in the future.

May 19, 2023

Dealership Rating
Employee Rating

What an amazing process it was working with Robert, especially purchasing a car out of state. Every text was answered no matter how early or late, and every request for info or video was was met with More

by stacey.lem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Viator , Steve Wade

May 20, 2023

Certified Benz & Beemer responded

Dear stacey.lem: What an amazing review too! First, we love hearing from our out-of-state customers. We cannot thank you enough for letting our customers know about the professional 5 Star customer service that Robert and James provided for you. We are sincerely grateful for your business and hope you get to enjoy your new Porsche for years to come. Please let us know if we can ever assist you again in the future.

May 16, 2023

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Our purchase from Certified Benz and Beamer was the easiest process I have ever had while obtaining a car and I have purchased many. Our salesperson Robert was outstanding. Dana in Finance made the pa More

by rwist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Jones

May 17, 2023

Certified Benz & Beemer responded

Dear rwist: We love getting reviews such as yours because it is our mission to provide our customers with the best (or easiest) car buying experience that they have ever had. It's great that Robert and Dana delivered 5 Star customer service. Thanks so much for your kidn words and support. Please let us know when we can ever assist you again in the future.

May 15, 2023

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Employee Rating

Robert Exemplifies best in class customer service. He is thoughtful and courteous. His follow thru is exceptional More

by paul.dame
Sales Price Transparency
Recommend Dealer
Yes
May 15, 2023

Certified Benz & Beemer responded

Daer Paul: It's great to hear how well Robert treated you with your recent BMW purchase. We are grateful for your business and look froward to the pleasure of working with you again.

May 13, 2023

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Certified Benz & Beemer is very professional and very friendly. I live in California and purchased a vehicle thru them. Robert Kirkwood, was the guy that contacted me. He was very professional, friendly, More

by jesceeboi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller

May 14, 2023

Certified Benz & Beemer responded

Dear jesceeboi: We strive to provide all of our customers, both locally and out-of-state, with outstanding service so we are glad to hear that you appreciated that from Robert. Thanks for sharing how easy Robert made it for you to purchase your vehicle from out-of-state. We really appreciate your business and hope you enjoy your BMW for years to come. Please let us know if we can ever assist you again in the future.

May 10, 2023

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Employee Rating

Robert was our sales consultant and he provided an excellent experience. I would not hesitate to return to the dealership and use him in any future purchases. More

by MarkK
Recommend Dealer
Yes
May 11, 2023

Certified Benz & Beemer responded

Dear MarkK: We couldn't be happier that Robert helped you have an outstanding car buying experience. Thanks so much for choosing CBB and we are excited that you may return in the future. Please let us know when we can have the pleasure of assisting you again.

May 10, 2023

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Employee Rating

Everyone at the dealership is kind and professional. Robert was very knowledgeable, kind and caring. More

by Diana Jaimes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2023

Certified Benz & Beemer responded

Dear Diana: Thanks so much for sharing your positive feedback with us. We are glad that Robert and the CBB staff were so friendly and helpful. We really appreciate your business and look forward to the pleasure of assisting you again in the future.

May 05, 2023

Dealership Rating
Employee Rating

Tuan is perfect - got the exact car we were looking for at an affordable price More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Tuan Pham

May 07, 2023

Certified Benz & Beemer responded

Dear Daniel: We strive to provide each of our customers with outstanding service so we are glad that you appreciated that from Tuan and the CBB team. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

May 05, 2023

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Employee Rating

He is a cool guy very helpful and positive. Made the car buying experience top notch. More

by Alphonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Tuan Pham

May 07, 2023

Certified Benz & Beemer responded

Dear Alphonso: Thanks so much for the 5 Star review! We really appreciate your positive feedback. We are grateful for your business and look forward to the pleasure of assisting you again in the future.

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