Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 23

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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534 Reviews of Robert Krueger

March 16, 2023

Dealership Rating
Employee Rating

service agent robert was excellant, mechanic sent video of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been prom More

by wmfschultz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: robert krueger get 10 stars

Mar 16, 2023

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

March 15, 2023

Dealership Rating
Employee Rating

Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. More

by DCHRIS67883133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Nicholas Baackes, Alex Bair, Matt Schiewe

Mar 16, 2023

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

March 14, 2023

Dealership Rating
Employee Rating

Always easy to schedule service. Robert was professional and very responsive when questions arose. The team did a good job of investigating issues fully and ultimately solving a trou More

by mike.lassanske24
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Mike. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2023

Dealership Rating
Employee Rating

Friendly service personnel - great service! Will continue to have my vehicle serviced at Gordie Boucher Ford. More

by SchickertGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

March 06, 2023

Dealership Rating
Employee Rating

Always polite, are focused on getting the job done in a timely manner. Customer care is clearly what they strive for More

by Loisvmbm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2023

Dealership Rating
Employee Rating

The service is always done correctly, and I receive the car back at the time it was promised as well. More

by Bjondahl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

Feb 27, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2023

Dealership Rating
Employee Rating

I think the most important thing about any dealership is TRUST and you get that at Boucher Meno, Falls. More

by GLOUIEGOETZ00
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Samp he makes the process at Boucher an easy one.

Feb 21, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 15, 2023

Dealership Rating
Employee Rating

Quick scheduling for overdue oil change. Took time to answer questions I had about providing best possible care for my new car. Robert always addresses any concerns I have and does necessar More

by Kstabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

February 09, 2023

Dealership Rating
Employee Rating

I had an issue. Discussed with Robert who immediately assisted me. He addressed my needs very speedily. Excellent service, professionalism and superb customer servi More

by andrew.cohen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks, Andrew, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2023

Dealership Rating
Employee Rating

It wasn't made clear to me that the 'check engine' diagnostic called for leaving the vehicle there for the day. When the Service Manager was told I needed to wait for the car, he helped to make sure t More

by CMDURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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