Robert Krueger | Page 23
Service Writer
Gordie Boucher Ford of Menomonee Falls
N81 W12920 Leon Rd
Menomonee Falls, WI 53051
Dealership Experience
19 yrs, 8 mos
534 Reviews
Write a Review534 Reviews of Robert Krueger
March 16, 2023
service agent robert was excellant, mechanic sent video of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been prom of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been promt ,helpful, informative and puntual , polite and professional all the way through More
Other Employees Tagged: robert krueger get 10 stars
March 15, 2023
Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. More
Other Employees Tagged: Charles Pleugers , Nicholas Baackes, Alex Bair, Matt Schiewe
March 14, 2023
Always easy to schedule service. Robert was professional and very responsive when questions arose. The team did a good job of investigating issues fully and ultimately solving a trou Robert was professional and very responsive when questions arose. The team did a good job of investigating issues fully and ultimately solving a troublesome issue. More
February 24, 2023
The service is always done correctly, and I receive the car back at the time it was promised as well. car back at the time it was promised as well. More
Other Employees Tagged: Charles Pleugers
February 15, 2023
Quick scheduling for overdue oil change. Took time to answer questions I had about providing best possible care for my new car. Robert always addresses any concerns I have and does necessar Took time to answer questions I had about providing best possible care for my new car. Robert always addresses any concerns I have and does necessary checking on my older vehicle and recommends necessary service. Always checks to see if I need shuttle service or not. They have always worked me in if something came up and I had a serious time deadline. Also really have appreciated the shuttle service. More
February 09, 2023
I had an issue. Discussed with Robert who immediately assisted me. He addressed my needs very speedily. Excellent service, professionalism and superb customer servi Discussed with Robert who immediately assisted me. He addressed my needs very speedily. Excellent service, professionalism and superb customer service provided More
February 07, 2023
It wasn't made clear to me that the 'check engine' diagnostic called for leaving the vehicle there for the day. When the Service Manager was told I needed to wait for the car, he helped to make sure t diagnostic called for leaving the vehicle there for the day. When the Service Manager was told I needed to wait for the car, he helped to make sure the work was completed quickly. Also, the repair was done more inexpensively than I expected. Thank you!! More

