Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 24

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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534 Reviews of Robert Krueger

February 03, 2023

Dealership Rating
Employee Rating

service was great as always. the only issue I have is that there are a few recalls on my f-150 but could not get service done because there were no parts available to perform th More

by JSP1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

Feb 05, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2023

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Employee Rating

The shuttle service was fantastic, the process took as long as I was told. The service at the desk was good More

by lakefive94
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bair

Feb 02, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2023

Dealership Rating
Employee Rating

I have local dealership. I drive farther to go here because when you call you get an actual person that is in the building and takes great notes to get issues resolved More

by ANDREWJANZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks, Andrew, for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

January 31, 2023

Dealership Rating
Employee Rating

Robert Krueger did a great job communicating and providing the service. Everything was completed as expected. More

by hittman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear Robert was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2023

Dealership Rating
Employee Rating

Robert in service provided great customer service. I did not have an appointment and they took my vehicle in with no hesitation. Thank you GB Service Dept. More

by latunia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

January 27, 2023

Dealership Rating
Employee Rating

The service for my Edge was great. It was done in a timely fashion. The people are courteous and are knowledgeable. It is a clean environment. I will keep using them for future work. More

by JRVOHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Dealership Rating
Employee Rating

Spent 7500 dollars in getting my truck up and running and it was returned to me with my driver side mirror hanging on the side of the truck. Proceeded to ask Robert for pre inspection pictures and the mirror More

by HAASE5323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Bair

Feb 01, 2023

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please give me a call at your convenience, Alex Bair, Service Manager 262-255-9010

January 20, 2023

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Employee Rating

Always a great experience coming here. I know I'm getting great service and knowledge. Won't go anywhere else! More

by Kledvina84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2023

Dealership Rating
Employee Rating

needed a new key fob. It was ready in less time that I was quoted. Even washed the car after they were done. More

by Wkanetzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 06, 2023

Dealership Rating
Employee Rating

Great service. Good communication. Easy appointment scheduling. Very happy they have shuttle service. I really appreciate that. More

by P05DADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

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