Robert Krueger | Page 31

Superior service as always. Efficient, honest quick and thorough. Robert is always very helpful as is the rest of the staff. Very clean and inviting dealership. Friendly and acc Efficient, honest quick and thorough. Robert is always very helpful as is the rest of the staff. Very clean and inviting dealership. Friendly and accommodating staff More

by PNOTAR Verified Customer Verified Customer

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Very fast and very efficient . Karen was really helpful and gave good insight. Will recommend Karen was really helpful and gave good insight. Will recommend More

by Jtizzle4u Verified Customer Verified Customer

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Good communication, kept me in the loop regarding a complicated repair process. Worked with me and provided multiple options for repair. complicated repair process. Worked with me and provided multiple options for repair. More

by Dustyskittles Verified Customer Verified Customer

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I've had great experiences with both Charles in the past, and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenal and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenalin I bought elsewhere, and helped me find the best deals to resolve those issues most cost effectively. Everything's been running great ever since. Robert's been top notch in helping my regularly-scheduled maintenance, oil changes, and other preventative maintenance get completed ever since then. The only issue I've ever had came during the shuttle service by Mauricio (filling in for the normal driver) at my most recent oil change and inspection visit. The shuttle service is otherwise stellar with the normal driver, btw. Anyway, during the drive, Mauricio and I were chatting about my Sport Trac, and he told me about a different Sport Trac that had an even messier set of issues than mine did, which had also been serviced here. Mauricio basically ignored that I was past all the problems I had with mine four years ago when I got it, and acted like mine were the same as the ones this other Sport Trac had been plagued by. During the conversation, he told me that I should probably just get rid of it, and then later when he dropped me off, the last thing he said about it was, "Good luck." I think he meant well, but he clearly wasn't listening to my situation and was fixated on that other vehicle's problems. So, yeah, thanks, guy. I'll happily deal with Charles and Robert, but please give me the normal driver instead of the one subbing in who tells me to get rid of my vehicle. More

by Josh Verified Customer Verified Customer

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Went there for a routine oil change and check up, thank you for awesome service you for awesome service More

by AGASPARIMAIL Verified Customer Verified Customer

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Iv have always had a very good experience with all the service advisors. They are very helpful and will tell you if there is a coupon available. In case you missed one. Maybe it's because I am a repeat cu service advisors. They are very helpful and will tell you if there is a coupon available. In case you missed one. Maybe it's because I am a repeat customer but I believe it's is a good policy. More

by STIEVER7 Verified Customer Verified Customer

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Robert did a great job to ensure our vehicle was promptly serviced as planned. Good communication throughout. Very respectful customer experience. serviced as planned. Good communication throughout. Very respectful customer experience. More

by SHOULE44 Verified Customer Verified Customer

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They gave me an unscheduled appointment the same day as my call, checked my battery’s condition, and assured me that my battery is in good condition my call, checked my battery’s condition, and assured me that my battery is in good condition More

by RDTR33 Verified Customer Verified Customer

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Was there 1. 5 for oil change/tire rotation and then nothing was looked at regarding my engine light being on and was informed they didn’t have time and I would ne 5 for oil change/tire rotation and then nothing was looked at regarding my engine light being on and was informed they didn’t have time and I would need to come back. More

by WANKEM Verified Customer Verified Customer

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Great service and great job. Have been going to Gordie Boucher of Menomonee Falls for years. Have been going to Gordie Boucher of Menomonee Falls for years. More

by gbuddenhagen Verified Customer Verified Customer

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