Robert Ladaga
Robert Ladaga at Subaru of Pembroke Pines

Robert Ladaga

Service Director

Subaru of Pembroke Pines

16100 Pines Boulevard
Pembroke Pines, FL 33027

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63 Reviews
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63 Reviews

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63 Reviews of Robert Ladaga

May 27, 2025

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Employee Rating

JP is a an amazing worker they genuinely listen, understand what’s needed, and consistently go the extra mile. Their empathy, attention to detail, and commitment to us the customers makes us feel we More

by melanyrojas07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Dussan , Rohan Alexander

May 27, 2025

Subaru of Pembroke Pines responded

We're pleased to hear that JP made your experience at Subaru of Pembroke Pines so welcoming and attentive. Thank you for the kind words and confidence in our service!

May 17, 2025

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Employee Rating

It was an easy transaction. I have no idea if I got a good deal or not, but I loved the vehicle. They also took care of the things I wanted. More

by maxliv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Martin, Michele Alter, Anamaria Medina, Juan Carbonell , Patricia Alvarado Castillo, Rudy Font, Merva Jackson, Stephen Scott Mankin, Chris Vasquez

May 19, 2025

Subaru of Pembroke Pines responded

We're glad to hear that you loved your vehicle and had an easy transaction at Subaru of Pembroke Pines! Our team is always here to help with any future needs. Enjoy the ride, Max!

January 29, 2024

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Employee Rating

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! More

by import-export
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Martin , Stephen Scott Mankin, Jon Whitney

Feb 12, 2024

Subaru of Pembroke Pines responded

Would you consider sharing further details about your experience? I want to address your concerns, but I will need more information to do so. I look forward to hearing from you. Thank you, Rosalie Marti - Service Manager - 954-443-2500

March 01, 2023

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Employee Rating

Called at least 15 times the past year for an appointment. For airbag. Never called. More

by aljstec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2023

Subaru of Pembroke Pines responded

This does not sound like the timely and responsive assistance I expect from our team, and I apologize for the delay in communication about setting up an appointment. I think it's best I step in and offer my assistance from here. I will search for your contact information and be in touch soon. Thank you, Maritsa Campos - Client Relations Manager - 954-443-2315

March 13, 2021

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Employee Rating

Excellence in greeting and reception! Constant communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash More

by Tr3@$ur3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy Font

March 08, 2021

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Employee Rating

This time around I didn’t have to wait 3 hours to get my truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash More

by plwengler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2021

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Employee Rating

I have a 2020 Forester with only 800 miles on it, so it's totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a fla More

by ROSETTA714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

February 25, 2021

Dealership Rating
Employee Rating

Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Martin , Rudy Font, Stephen Scott Mankin, Jon Whitney

February 24, 2021

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Employee Rating

Very Good. Did computer upgrade in timely manner and all personnel were very friendly. Overall the experience was was handled in a very professional manner. More

by klb4049a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2021

Dealership Rating
Employee Rating

Awesome experience.Was in and out in an hour with a car Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines More

by JON.WHITNEY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Kahuk , Ron Martin, Duane Massa

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