
Robert Ladaga
Service Director
Subaru of Pembroke Pines
16100 Pines Boulevard
Pembroke Pines, FL 33027

63 Reviews
Write a Review63 Reviews of Robert Ladaga
May 27, 2025
JP is a an amazing worker they genuinely listen, understand what’s needed, and consistently go the extra mile. Their empathy, attention to detail, and commitment to us the customers makes us feel we understand what’s needed, and consistently go the extra mile. Their empathy, attention to detail, and commitment to us the customers makes us feel welcome and at home will definitely be coming back to him in case of anything and recommending other people as well More
Other Employees Tagged: JP Dussan , Rohan Alexander
May 17, 2025
It was an easy transaction. I have no idea if I got a good deal or not, but I loved the vehicle. They also took care of the things I wanted. I have no idea if I got a good deal or not, but I loved the vehicle. They also took care of the things I wanted. More
Other Employees Tagged: Brian Martin, Michele Alter, Anamaria Medina, Juan Carbonell , Patricia Alvarado Castillo, Rudy Font, Merva Jackson, Stephen Scott Mankin, Chris Vasquez
January 29, 2024
Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More
Other Employees Tagged: Brian Martin , Stephen Scott Mankin, Jon Whitney
March 13, 2021
Excellence in greeting and reception! Constant communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash within the time allotted. Highly recommend this dealership. More
Other Employees Tagged: Rudy Font
March 08, 2021
This time around I didn’t have to wait 3 hours to get my truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash and not thoroughly washed. Water spots everywhere. The tires were shined on the driver side only. They forgot to shine the passenger side. More
February 28, 2021
I have a 2020 Forester with only 800 miles on it, so it's totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a fla totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a flat bed to take the car to the dealership to find out what was wrong. Should have been easy, right? Nope, RA wanted to charge me $175 before they'd schedule a tow so I called Subaru. Girl I spoke with said nothing they can do, it's up to RA how much they want to charge. Had to ask for her supervisor, who agreed that the tow is supposed to be free! Finally got the car towed in. Once it was fixed, someone at Subaru was supposed to come pick my husband up so he could drive the car home but I had a hard time finding anyone at Subaru who understood that and would send someone. Finally they did, I got my car back, and it is fixed. But they obviously did not wash it like they're supposed to do with every service. What I don't understand is why some people at Subaru seem to have no idea what is covered under their warranty so I had to keep pushing to find someone who does! It should NOT be that difficult! P.S. I don't remember the name of the person in the service dept so just picked one from the list so I could submit this review. More
February 25, 2021
Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More
Other Employees Tagged: Brian Martin , Rudy Font, Stephen Scott Mankin, Jon Whitney
February 23, 2021
Awesome experience.Was in and out in an hour with a car Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines to everyone. More
Other Employees Tagged: Mike Kahuk , Ron Martin, Duane Massa