Dealer Reviews
Cars for Sale
Dealer Log In
Dealership Experience
12 yrs, 9 mos
Industry Experience
52 yrs
Specialties & Trainings
Tech specialist
182 Reviews
Write a Review
182 Reviews of Robert LeGault
August 01, 2019
Worth the drive Drove from the Quad Cities (2.5 hrs) to purchase a used Audi. Honestly the first young lady we spoke with didn't seem interested in selling my wife an Drove from the Quad Cities (2.5 hrs) to purchase a used Audi. Honestly the first young lady we spoke with didn't seem interested in selling my wife and I a vehicle. We were about ready to look elsewhere and ran into Bob in the parking lot. Explained what we were looking for and he was very knowledgeable and helpful. We did look around at other dealers but came back and purchased an Audi S4. The used vehicle we purchased was thoroughly gone through with several items (battery, break pads etc.)replaced. Not just put on the lot. Also came with a set of winter tires that we didn't know about until after we purchased! Bob explained the vehicle's options and even went as far as connecting my phone and contacts via bluetooth. Very nice man. Wish I remembered the finance gentleman's name because he was great as well. Since I purchased out of state I went to pay tax,title license locally and they were impressed with all the proper paperwork dealership provided. Love the car and great experience. Worth my trip and will definitely go back. Thank you More
by Jason T.
Verified Customer
July 24, 2019
Tire low pressure Low pressure from nail .Tire. Replaced on the spot .Car was washed and I was out the door in on e hour .with out an appointment Low pressure from nail .Tire. Replaced on the spot .Car was washed and I was out the door in on e hour .with out an appointment More
by SOCRRTZ
Other Employees Tagged: Carlo Gilli Jr. , Mike Torelli
July 23, 2019
Car wash + vehicle orientation It was a pleasant experience overall. Robert Legault is an excellent sales resource who also became a good friend for me as well as my wife. It was a pleasant experience overall. Robert Legault is an excellent sales resource who also became a good friend for me as well as my wife. More
by RAVI.PATTISAPU
Other Employees Tagged: Do not know the name of car wash employee
June 28, 2019
A Very Pleasant Experience :) Robert's friendly and laid back charm made our experience at Hoffman Estates Audi pleasant and comfortable from start to finish. He was super accommod Robert's friendly and laid back charm made our experience at Hoffman Estates Audi pleasant and comfortable from start to finish. He was super accommodating and got us an awesome deal. Thanks so much, Robert! More
by debbie.jeon
June 11, 2019
Is outstanding too long of a phrase? Impeccable customer service. I received a loaner for the 4 days car was in service. Very surprised that this is my second run-flat tire that was rep Impeccable customer service. I received a loaner for the 4 days car was in service. Very surprised that this is my second run-flat tire that was replaced within 25k miles, but the warranty I Purchased came through with a “no charge” invoice. More
by TMGRAY
Other Employees Tagged: Mike Colles, Rick Kelstrom
May 11, 2019
Third time purchaser This was my third new car purchase from this dealership. I came in confident I would be treated fairly & professionally and the Audi Hoffman Estates This was my third new car purchase from this dealership. I came in confident I would be treated fairly & professionally and the Audi Hoffman Estates team did not disappoint. Bob has deep knowledge on the products and he lets the car doing the selling. More
by BILL P.
May 10, 2019
No Sweat Friendly, low stress purchase. Bob, LeGault was a pleasure to work with. There were a few minor things needing care that were taken care of right aw Friendly, low stress purchase. Bob, LeGault was a pleasure to work with. There were a few minor things needing care that were taken care of right away. More
by Joediver
May 07, 2019
Great sales representative experience Robert is a knowleadgble sales representative providing valuable information and tips about our new purchased car, it has been a pleasure to work with Robert is a knowleadgble sales representative providing valuable information and tips about our new purchased car, it has been a pleasure to work with him. More
by Stela
April 26, 2019
Very Pleasantly Surprised For more than the past 20 years I have bought many new BMW's and Mercedes (8 in total) exclusively and believed their sales and service staffs were su For more than the past 20 years I have bought many new BMW's and Mercedes (8 in total) exclusively and believed their sales and service staffs were superior to most other brands. However, I was pleasantly surprised when I stopped in at Audi of Hoffman Estates and dealt primarily with Bob LeGault. Bob knows his Audi models inside and out and did a great job of detailing all the features and benefits. I didn't think I was quite ready to trade my low mileage 2010 Mercedes CLS, even after 9 years, but after seeing and driving the new 2019 Audi A7 and speaking with Bob I became convinced that the A7 was the right replacement car for me and now was a good time to make the trade. I believe I received a fair price for the new car outright, and for my trade. And I was also pleasantly surprised at the ease and speed of completing the sale with their finance manager. It was undoubtedly faster than for any of my other purchases. I have yet to utilize their service department, but based on what I have seen so far, I have every expectation that it will be up to the high service standards I have come to expect form my other high end car dealerships. More
by WRFREY
April 15, 2019
Audi HE Always willing to accommodate. This place is buttoned up from top to bottom. Everyone should pay this dealership a visit. Both sales and service. Enjo Always willing to accommodate. This place is buttoned up from top to bottom. Everyone should pay this dealership a visit. Both sales and service. Enjoy! More
by THATSCLEVER78
Other Employees Tagged: Dan Jigalov , Mike Torelli
