Robert Lopez
Robert Lopez at Brandon Ford
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Robert Lopez | Page 3

Service Advisor

Brandon Ford

9090 Adamo Drive
Tampa, FL 33619

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138 Reviews

Originally from Havana, Cuba, Robert has over 20 years of service experience and has been with Brandon Ford since 2007.

Dealership Experience

17 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

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rated

138 Reviews

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138 Reviews of Robert Lopez

April 07, 2016

Dealership Rating
Employee Rating

Brandon Ford is the best. I have purchased three vehicles from Brandon Ford and would not think about going anywhere else to purchase a vehicl. My salesmen (J. C. and Lyle are More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lyle Herb, JC Clements

Apr 18, 2016

Brandon Ford responded

We are truly pleased that both Lyle and JC were able to assist you in your vehicle purchase and hope that you will continue to entrust us with your needs. Thanks so much for being such a valued part of the Brandon Ford family. Nikki Bredwell (CRM)

April 01, 2016

Dealership Rating
Employee Rating

Completely satisfied Robert from service was great to work with. I felt like I was taken care of from the second I came into the service department till the time I picked More

by Mh33584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2016

Brandon Ford responded

It is wonderful to hear that Robert and the rest of the Brandon Ford service team was able to offer such great customer service and that you are pleased with your recent vehicle repair. We hope to continue to assist you in the future and thank you for your business. Nikki Bredwell (CRM)

March 17, 2016

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Employee Rating

Sustained superior performance: second purchase We recently purchased a Super Duty F-350DRW, trading our 3-year old F-250 (also purchased from Brandon Ford) for it. On both occasions, we had the car More

by BuzMA97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lyle Herb , Michael Culmo, Kirk Feasby (Finance)

Mar 18, 2016

Brandon Ford responded

We are so glad that you were able to get the truck you wanted and got the hitch switched to your new vehicle. Please keep us in mind for any further assistance we can offer and thanks for being a part of the Brandon Ford family. NIkki Bredwell (CRM)

March 15, 2016

Dealership Rating
Employee Rating

Always great Our service advisor, Robert Lopez, is excellent. Got us in, Got us out, everything done terrific. Ford and your service have exceeded our expectations More

by L and j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2016

Brandon Ford responded

Glad to hear that your service appointment was timely and efficient. Thanks for allowing us the opportunity to assist you and keep us in mind for any further needs. Thank you, Nikki Bredwell (CRM)

February 21, 2016

Dealership Rating
Employee Rating

Robert and Joe make magic happen! While facing chaos and a myriad of complications these gentlemen remained flexible and provided exemplary service. They managed to coordinate successf More

by Whydoihavstodothis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe the Service manager

Mar 04, 2016

Brandon Ford responded

We are really pleased to know that your service issue was handled in such a positive manner and we hope that should any further issues arise that you will allow us the opportunity to continue to be your Ford service center. ***Love the screen name, by the way!! Thank you, Nikki Bredwell

February 20, 2016

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Employee Rating

The service department personnel My experience with the service dept has been wonderful. Robert Lopez has been my service person for a long time and I would recommend him to all of my More

by loverton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Shelly

Mar 04, 2016

Brandon Ford responded

Wonderful news that your service experiences here at Brandon Ford have been positive. Car repairs are never fun, in fact, they can be frustrating, but at least you know how much we value our customers and strive to get you back on the road as quickly and efficiently as possible. Thank you, Nikki Bredwell (CRM)

February 20, 2016

Dealership Rating
Employee Rating

Awesome I've been in for regular maintenance, to purchase tires and for repairs. The service at Brandon Ford is always awesome. Work is done quickly, efficien More

by Ledge 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: JC Clements

Mar 04, 2016

Brandon Ford responded

We really love to hear when our customers are satisfied with the level of service that they receive from us, whether its in the service department or the sales department. Please keep us in mind for any other assistance that we can offer. Thank you, Nikki Bredwell

January 27, 2016

Dealership Rating

First Service I had my first visit to Brandon Ford's Service Department this week, and was very pleased with my service. Robert Lopez was friendly and informative More

by FusionRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2016

Brandon Ford responded

We do have an invested interest in our customers and are very happy when that is recognized. Thanks for your kind words and we hope to assist you in the future for any other needs you have. Nikki Bredwell (CRM)

January 27, 2016

Dealership Rating
Employee Rating

my service was great on my F 350 the service department did a good job finding and repairing the oil leak on my F350 I will recommend Brandon Ford service department to any one More

by lawncare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2016

Brandon Ford responded

Thank you. We appreciate our customers and any referrals that they send us. Our service department prides itself on being able to handle vehicle services in an efficient and timely manner. Nikki Bredwell (CRM)

January 23, 2016

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Employee Rating

Maintenance and recalls went well. My maintenance appointment went well. Robert Lopez,was cordial and made sure that the recalls were handled properly. I especially liked talking to the More

by michaelk29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2016

Brandon Ford responded

Hello, Michael We are so glad that you had a great experience here at the Brandon Ford service center and hope to continue to help with any further issues that arise. Please let us know how we can assist you. Nikki Bredwell (CRM)

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