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Robert Madden
Refer Me
Robert Madden | Page 2
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
114 Reviews
Dealership Experience
5 yrs
Industry Experience
5 yrs
114 Reviews
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114 Reviews of Robert Madden
January 23, 2024
Robert was excellent to work with, and the transaction process was fast and easy. The selection of cars was excellent. process was fast and easy. The selection of cars was excellent. More
by terry
Other Employees Tagged: John Keenan
Helpful 
January 19, 2024
This car-buying experience was the best ever! The salesperson was professional, accommodating, and knowledgeable. There was absolutely no pressure, no hype, no typical car salesman nonsense. W The salesperson was professional, accommodating, and knowledgeable. There was absolutely no pressure, no hype, no typical car salesman nonsense. Will absolutely be back when my husband needs his next car and when this lease is up! More
by ksal
Other Employees Tagged: Noel Montesano
January 17, 2024
The best dealership I have visited so far. Purchased Mercedes Benz and Acura before. Right attitude no pressure and respect to potential customers. Purchased Mercedes Benz and Acura before. Right attitude no pressure and respect to potential customers. More
by onlineknowhow
Verified CustomerOther Employees Tagged: Kevin Mahoney, Noel Montesano
January 16, 2024
The team worked together to make me happy in an extremely difficult situation! Thanks for all your help difficult situation! Thanks for all your help More
by floquad
Other Employees Tagged: Scott Gately, Ian Martin, Nick Capparelli , Jordan Adams, Cameron Allen, Donna Griffith
January 15, 2024
Robert Madden was the best sales person I ever dealt with, and I have owned over 40 cars. Extremely helpful and accommodating. The showroom is spectacular and customers get great service and benefits. with, and I have owned over 40 cars. Extremely helpful and accommodating. The showroom is spectacular and customers get great service and benefits. A very easy, efficient purchase, and an exceptional car. I am very, very pleased. I was an out-of-area customer, and when I arrived he had everything ready to go. More
by Gene
Other Employees Tagged: Noel Montesano
December 30, 2023
Robert Madden was a great help through the very efficient process buying an X3. Very nice dealership, too. process buying an X3. Very nice dealership, too. More
by Joe D
Other Employees Tagged: Nick Capparelli
December 11, 2023
I had a great experience purchasing my vehicle at BMW of West Chester. We worked the entire deal via text & it was a very smooth transaction. Definitely would recommend this salesperson & dealership. West Chester. We worked the entire deal via text & it was a very smooth transaction. Definitely would recommend this salesperson & dealership. More
by Longjlong007
November 17, 2023
BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More
by Antony Blubello
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Noel Montesano, Bill Cosenza, Frank Adinolfi, Joseph Fritz, John Keenan, Chad Carey
November 15, 2023
Everything was great except I've not heard from them to do the follow-up walk-through on the car. I'm still only utilizing about 20% of the features Rod was fantastic and a shout out to Joe Fritz in mai do the follow-up walk-through on the car. I'm still only utilizing about 20% of the features Rod was fantastic and a shout out to Joe Fritz in maintenance who connected me with Rob through a friend. More
by SGREEN14
Other Employees Tagged: Kevin Mahoney, Noel Montesano , Joe Fritz
November 07, 2023
Good experience. Robert was knowledgeable and organized. Cameron is very helpful. Have had 2 sessions with him and very pleased. Robert was knowledgeable and organized. Cameron is very helpful. Have had 2 sessions with him and very pleased. More
by kdowd628
Other Employees Tagged: Nick Capparelli , Cameron Ashman
