Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney
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Robert McMillan | Page 13

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
122 Reviews
5.0

122 Reviews

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122 Reviews of Robert McMillan

June 05, 2021

Dealership Rating
Employee Rating

Pat Lobb Toyota service department is excellent. I drive past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. More

by Grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Jun 05, 2021

Pat Lobb Toyota of McKinney responded

It's great to hear that our service team has provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

May 26, 2021

Dealership Rating
Employee Rating

One of worst experiences had with Robert McMillan and response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer More

by prashanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 30, 2021

Pat Lobb Toyota of McKinney responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Pat Lobb Management Team 214-544-8696 socialmedia@toyotaofmckinney.com

May 30, 2021

prashanth responded

Thanks . You can go through invoice number 338587 and compare it with dealer package for 30K miles. You can call the number on that receipt if you can really consider the price gap.

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