Robert McMillan | Page 8

Great customer service and support. Service advisor was excellent in talking care of my needs Service advisor was excellent in talking care of my needs More

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Robert is excellent. He's knowledgable, personable and honest. He knows his Toyotas very well! He's knowledgable, personable and honest. He knows his Toyotas very well! More

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Service was excellent. Everyone was very courteous and was called in a timely manner. Vehicle was perfect and even a free wash. Everyone was very courteous and was called in a timely manner. Vehicle was perfect and even a free wash. More

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Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More

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It's excellent with handling customers and with there work too. I can refer them to some customers work too. I can refer them to some customers More

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Fast service, no upsell. Was in and out in less than 30 minutes on oil change and tire rotation. Was in and out in less than 30 minutes on oil change and tire rotation. More

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If there were ten stars I would have chosen that option. Everyone at this dealer ship is customer focused. My service writer, Robert McMillan delivers outstanding customer service 24/7, 365. He is a cust Everyone at this dealer ship is customer focused. My service writer, Robert McMillan delivers outstanding customer service 24/7, 365. He is a customer service pro! More

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Robert McMillan helped me get my car serviced. I always appreciate the service department helping me out. I always appreciate the service department helping me out. More

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Robert McMillan was my service advisor and he was great. He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfor He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfortable. I would recommend Toyota of McKinney and ask for Robert. More

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I have been a Pat Lobb customer for many years, and Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were l Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were large or small. He is honest, truthful in his communication, and provides excellent guidance for current/future maintenance needs. Most recently my tire pressure warning light came on during my commute home after a long day. By the time I reached home I could tell a tire was going soft. My first thought – call Robert. Even though it was late in the afternoon, he had me come in and had the tire patched in less than 30 minutes. Wow! His dedication to servicing my needs probably saved me 2-3 hours of lost work time. I could go on with numerous other examples of his commitment to my safety and well-being, but let me just say that whether work on my vehicle is $50 or $2000 I trust Robert and Pat Lobb to do whatever is needed. Thank you, as always. More

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