Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan | Page 8

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Robert McMillan

June 20, 2023

Dealership Rating
Employee Rating

If there were ten stars I would have chosen that option. Everyone at this dealer ship is customer focused. My service writer, Robert McMillan delivers outstanding customer service 24/7, 365. He is a cust More

by Dominator1
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Robert and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

Jun 21, 2023

Dominator1 responded

Thank you for sharing my thoughts with your staff especially Robert. I thoroughly enjoy my visits to your dealership. All my best to everyone and continued success. You have developed the formula for it. Dom Cannatelli

June 16, 2023

Dealership Rating
Employee Rating

Robert McMillan helped me get my car serviced. I always appreciate the service department helping me out. More

by rita_roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience! Arik Florczak Service Director

June 07, 2023

Dealership Rating
Employee Rating

Robert McMillan was my service advisor and he was great. He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfor More

by Debbie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Robert here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 07, 2023

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Employee Rating

I have been a Pat Lobb customer for many years, and Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were l More

by Howard Burdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business, Howard, and hope to see you again soon! Arik Florczak Service Director

May 16, 2023

Dealership Rating
Employee Rating

Excellent service. I am always pleased with Robert he’s is great!!!he has great customer service and is honest which is very important to all customers I am also very More

by Little bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

May 13, 2023

Dealership Rating
Employee Rating

This dealership was great. Very easy to work with and seamless process. George Mogollon was very professional and helpful! More

by corinne.williamsx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Mogollon, Matt Jirani

May 14, 2023

Pat Lobb Toyota of McKinney responded

Thank you, Corrine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

May 07, 2023

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Employee Rating

Robert McMillan was my service advisor and he was very professional and friendly. He got my car done in less than an hour. I will definitely go to Toyota of McKinney from now on because of Robert’s servi More

by aknss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

May 06, 2023

Dealership Rating
Employee Rating

Robert is an excellent service rip gnosis business checks out any other concerns Service wait time was excellent More

by evsleast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

May 08, 2023

evsleast responded

Well believe it or not my wife and my granddaughters bought that new in Lewisville Tx so it wasn't too long for Robert became my service tech so he left eventually came back then he left again to your dealership I moved from Lewisville to Celina in 2018 ! and about that same time the third owner of Toyota Lewisville decided to cancel my lifetime oil change, informed me I would have to prove I had a lifetime call change! I said I would never buy another new vehicle there and we had three purchases over the years there plus my sons business we least three sienna vans for Addison Pain Management not directly from them but that's where I had them serviced! So something to keep in mind if they come out with the new smaller stout Toyota pick up I'm sort of interested that didn't have to be top-of-the-line 76 so I'm not gonna go in debt up to my eyeballs probably will pay a Fairmount down so whenever you get information of Toyota go to build send me word And we'll see what happens !Roberts a good service tech So the old 2010 is it approaching 230,000 miles on it .? pretty much is been maintained according to schedule plus several major recalls calls! Thanks for the opportunity for my input

April 30, 2023

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Employee Rating

Pat Lobb runs a ver efficient and well organized business. The service was courteous and prompt. As far as I know, it was also done to perfection (hopefully!). They are my go-to car service prov More

by millie b
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Millie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 23, 2023

Dealership Rating
Employee Rating

Are service advisor Robert McMillan was spot on! He listened and delivered in record time. We ask for him for are next service. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2023

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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