I’ve been bringing my Volvo to Volvo Santa Monica for
over six years, and they’ve consistently been the best! The team is always professional, punctual, and incredibly easy to communicate with. Specially
over six years, and they’ve consistently been the best! The team is always professional, punctual, and incredibly easy to communicate with. Specially through text messaging, which makes everything so convenient. I recently came in for my 10,000 mile service, and they had me out the door and under 60 minutes. Excellent service every time and I highly recommend!!
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by MARCO_SCHERER
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Volvo Cars Santa Monica responded
Nothing makes us happier than loyal customers! Marco, thank you for continuously trusting the Volvo Cars Santa Monica service team with your vehicle's maintenance needs. We look forward to many more years together! See you next time.
Always professional, prompt and courteous.
I trust I'm getting the best service with Robert at Volvo Santa Monica.
I trust I'm getting the best service with Robert at Volvo Santa Monica.
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by VolvoPeter
Verified Customer
Verified Customer
Nov 03, 2025 -
Volvo Cars Santa Monica responded
We are thrilled to hear this positive feedback! It's wonderful that you trust Robert with your car. Thanks for choosing Volvo Cars Santa Monica!
I feel like some salespeople only approach customers they
think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out
think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out
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by KIDISTABERRA
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Volvo Cars Santa Monica responded
We apologize for any discomfort during your visit. We value every customer equally and will review your feedback with our sales team. Thank you for bringing this to our attention, and we hope you'll give us another chance to assist you in the future. - Volvo Cars Santa Monica
I always get the BEST service at SM Volvo.
First time with Robert and he lived up to the level of service I’m used to and then some! Keep up the great work. You have wonderful people working h
First time with Robert and he lived up to the level of service I’m used to and then some! Keep up the great work. You have wonderful people working here and that makes all the difference !
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by JOESHMO1B
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Volvo Cars Santa Monica responded
Thank you for sharing your wonderful feedback! We're delighted to hear Robert and our team provided exceptional service. We appreciate your continued trust in Volvo Cars Santa Monica. See you next time!
Efficacy, professionalism, friendly staff.
Thank you also to Klaus for keeping me informed about the status of my car.
I like the fact that my car was received right on time and ready when I
Thank you also to Klaus for keeping me informed about the status of my car.
I like the fact that my car was received right on time and ready when I was told it would be.
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by CLAUDIA_DEP
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2025 -
Volvo Cars Santa Monica responded
Claudia, we're happy to hear Klaus and our team kept you well-informed and on schedule. Thank you for choosing Volvo Cars Santa Monica! We wish you safe travels ahead.
They are very polite, quick and thorough.
They take care of you as they fix your Volvo.
Highly recommend.
They take care of you as they fix your Volvo.
Highly recommend.
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by DANIELPAGAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Arnold Alsua
Oct 31, 2025 -
Volvo Cars Santa Monica responded
Hi Daniel, thanks for sharing your positive feedback about our team at Volvo Cars Santa Monica! We appreciate your business and hope to see you again down the road. Safe travels!
Even though our appointment was late in the day, they
managed to service our car without difficulty. Very friendly. I like that they sent a video of the car up on the supports so we could see underneath.
managed to service our car without difficulty. Very friendly. I like that they sent a video of the car up on the supports so we could see underneath.
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by MARIA L
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2025 -
Volvo Cars Santa Monica responded
Hi Maria, thank you for sharing your experience! We’re so glad to hear that even with a later appointment your service went smoothly. It’s great to know our team’s friendliness and the video of your car underneath made the visit easier to follow. We look forward to seeing you again at Volvo Cars of Santa Monica.
Ivan and team made the process go smoothly.
Very happy with the service I received!
Very happy with the service I received!
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by AMILICAR_1
Verified Customer
Verified Customer
Other Employees Tagged:
Ivan Ayres
Oct 23, 2025 -
Volvo Cars Santa Monica responded
Hi there, we really appreciate you taking the time to share your experience! It’s great to hear Ivan and the team made things easy and that you’re happy with the service. We’ll be sure to pass along your feedback to everyone here at Volvo Cars of Santa Monica. Thanks again for coming in!
I always receive great customer service from the staff in
the service department at Santa Monica Volvo. Robert is always professional, courteous, and helpful. I get prompt service and any issue I have with
the service department at Santa Monica Volvo. Robert is always professional, courteous, and helpful. I get prompt service and any issue I have with my car is resolved.
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by MYRA.DORSEY
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Volvo Cars Santa Monica responded
Hi Myra, thank you for sharing your kind words! We’re so glad to hear Robert and the rest of our service team continue to provide such professional and helpful support. It’s wonderful knowing your visits are always smooth and that your car issues get resolved promptly. We truly appreciate your loyalty to Volvo Cars of Santa Monica!
I only worked with the service department and Robert
Munoz. I had a very good experience.
Munoz. I had a very good experience.
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by HOWARD_DELOACH
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Volvo Cars Santa Monica responded
Hi Howard, thank you for sharing your experience! We’re so glad to hear that Robert and our service team took such great care of you. It’s always wonderful to know our customers feel well looked after here at Volvo Cars of Santa Monica!