Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 12

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

October 09, 2025

Dealership Rating
Employee Rating

Robert îs always kind, knowledgeable and responsive. Love working with him. Our EX90 is always in for service and Robert is the only reason I can handle coming in every 1-2 months. More

by THEJARCHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience! We’re thrilled to hear Robert makes every visit enjoyable, even with frequent service for your EX90. It means a lot to know his kindness and expertise make coming in so much easier, and we’ll be sure to pass along your kind words to him.

October 08, 2025

Dealership Rating
Employee Rating

My car was repaired quickly and effectively. My advisor provided exceptional service.. The video links were very helpful. More

by PAULAGAUT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Alsua

Oct 09, 2025

Volvo Cars Santa Monica responded

We appreciate your positive feedback, Paula! We're glad our team provided prompt and helpful service. Thank you for choosing Volvo Cars Santa Monica!

October 08, 2025

Dealership Rating
Employee Rating

As always, excellent service. Robert was very helpful in getting us set up and arranging a car to take us to downtown Santa Monica while we waited for the car. I live all the way More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your feedback about Robert and our team! We're always here for you at Volvo Cars Santa Monica, no matter the distance you have to travel! Safe travels!

October 06, 2025

Dealership Rating
Employee Rating

Volvo Cars Santa Monica performs quality work and does so efficiently. They make it easy to drop off and collect your car. Communication is excellent while the car is being repaired. More

by VolvoXC90JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience! We’re thrilled to hear that Volvo Cars of Santa Monica made the service process easy and efficient while keeping you well informed. We appreciate your trust in us and look forward to helping you with your vehicle again.

October 04, 2025

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Employee Rating

I am very grateful to them, a good dealer and polite employees. Thank you so much More

by MAAXM63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Oct 06, 2025

Volvo Cars Santa Monica responded

Hi, we’re thrilled to hear you had a positive experience and felt well taken care of. Thank you for your kind words and for choosing Volvo Cars of Santa Monica!

October 02, 2025

Dealership Rating
Employee Rating

Robert was wonderful to work with. He is a great communication and very responsive. He kept us posted on what was going on with insurance and turned the car around quickly once we got More

by pkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Flo

Oct 03, 2025

Volvo Cars Santa Monica responded

We’re so happy to hear that Robert made your experience smooth and stress-free at Volvo Cars of Santa Monica. He takes pride in keeping customers informed every step of the way, and it’s great to know that made a difference while getting your car back quickly.

October 01, 2025

Dealership Rating
Employee Rating

Robert is always super helpful. Customer service is great. Lily is lovely. Carlos spent extra time explaining things to me. More

by CRICHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos, Lily

Oct 02, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Robert, Lily, and Carlos made your experience exceptional! Thank you for choosing Volvo Cars Santa Monica and for sharing your feedback. Safe travels!

September 30, 2025

Dealership Rating
Employee Rating

Rob Munoz was great, even though we had some challenges on the sales side when we took delivery - the car was originally delivered to us by the sales department with a problematic part (wiper fluid low sig More

by mrsalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience. We’re glad Rob and the team were able to quickly resolve the issue with your vehicle and provide the level of service we strive for. We appreciate your patience and are happy to hear you’re enjoying your car.

September 29, 2025

Dealership Rating
Employee Rating

Robert was fantastic. He got me a rental car and took great care of me. He’s a star More

by JESSICA@TRAVERSBROWN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Jessica. We are thrilled to hear that Robert took such great care of you and made the process smooth with the rental car. We will be sure to pass along your kind words to him.

September 27, 2025

Dealership Rating
Employee Rating

Everyone is helpful, friendly, and prompt in providing service. The texts and/or phone calls helped keep me informed about my vehicle and when it would be ready. The car was returned to me washed and read More

by RBLASBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Volvo Cars Santa Monica responded

Hi, We’re so glad to hear that your visit to Volvo Cars of Santa Monica went smoothly. It’s wonderful to know our team kept you informed and returned your car clean and ready to drive. Thank you for letting us know about your experience.

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