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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 30

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

January 24, 2025

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Employee Rating

Always friendly and great service! Have been taking my car here for years abd have never been disappointed. More

by KATIALEWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Jan 25, 2025

Volvo Cars Santa Monica responded

Hi Katia! Thank you for your loyalty and kind words about Volvo Cars Santa Monica! We're delighted to know you've consistently enjoyed our service. Looking forward to seeing you again soon!

January 24, 2025

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Employee Rating

This service visit was much speedier and more efficient than the last. The text communication was excellent and allowed me to approve repairs and move things along faster. More

by SCOTT.VANDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Jan 25, 2025

Volvo Cars Santa Monica responded

Hi Scott! We're delighted to hear that your recent service visit at Volvo Cars Santa Monica was efficient and smooth. Thank you for highlighting our text communication feature!

January 24, 2025

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Employee Rating

Excellent communication and explanation of charges. Car was ready when promised. Appreciated valet service. Car was washed and vacuumed when returned. More

by PESTERN2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for the wonderful feedback! We're so glad to hear that our communication and attention to detail met your expectations. It's great to know that the valet service, along with your car being washed and vacuumed, added to your positive experience. We look forward to serving you again at Volvo Cars of Santa Monica!

January 23, 2025

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Employee Rating

Great dealer experience! Thanks so much for an easy service — appreciate it very much. Thanks! More

by FOSKETTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 24, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your positive experience! We're thrilled to hear that your service was easy and enjoyable. It was a pleasure assisting you, and we appreciate your kind words. Looking forward to serving you again at Volvo Cars of Santa Monica!

January 22, 2025

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Employee Rating

The Service Dept is very helpful, thorough and efficient. I am very happy with their service. More

by RLISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Jan 23, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you found our Service Department helpful, thorough, and efficient. Your satisfaction is our priority, and we're thrilled you're happy with the service. We look forward to assisting you again at Volvo Cars of Santa Monica!

January 20, 2025

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Employee Rating

Super easy all around. Impeccable service. Nice people. Quick turnaround. Comprehensive. Easy scheduling and seamless More

by CONLON.GAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Jan 21, 2025

Volvo Cars Santa Monica responded

Hi Conlon.Gar! We're delighted to hear that you had such a seamless experience with us at Volvo Cars Santa Monica! Thank you for highlighting our service and team. We look forward to assisting you again in the future!

January 18, 2025

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Employee Rating

Erick was invaluable and accommodating. So is Frank. I call Frank when I have a question; he is always ready to answer correctly. More

by AAYELLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Reyes , Frank (I don't know his last name)

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Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you so much for your kind words! We're thrilled to hear that Erick and Frank have been such a valuable resource for you. We truly appreciate your trust in us and are here whenever you need assistance in the future!

January 18, 2025

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Employee Rating

Robert is always extremely helpful and accommodating. There have been a number of problems with the car lately but having him on the other side makes it commuting easier More

by NICKANDNIMMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 19, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your feedback, Nick! We're so glad to hear that Robert has been such a reliable and supportive part of your experience. We understand that dealing with car issues can be frustrating, but it's great to know that Robert's assistance has made the process smoother for you. If there's anything else we can do, don't hesitate to reach out!

January 18, 2025

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Employee Rating

Volvo Valet was amazing! Easy pickup and return, and great communication about the service in between. I will be back! More

by amyinla321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

Print
Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with Volvo Valet. We strive to make things as convenient as possible for our customers, and it's great to know the service was smooth and communication was on point. We look forward to seeing you again soon!

January 18, 2025

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Employee Rating

Robert at Volvo Cars of Santa Monica provided an exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Buholzer, Francisco Aguilar, Erick Reyes, Florence Benjamin, David Baheri , Maria Alerta, Arnold Alsua, Mike Theisen, Jack Zhong

Print
Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for the great feedback! We're glad Robert provided you with an exceptional experience. We appreciate your recommendation and look forward to serving you again at Volvo Cars of Santa Monica!

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